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    Extended Stay America - Santa Rosa - South

    2600 Corby Ave, Santa Rosa, CA 95407-7867
    +1 877-432-9997
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    24/12/2017 25/12/2017
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    US$146
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    Traveller (23)
    Room & Suite (8)
    Dining (1)
    Overview
    • Excellent6%
    • Very good11%
    • Average16%
    • Poor17%
    • Terrible50%
    1 Oct 2017
    “Reserve a room at your own risk”
    25 Aug 2017
    “Don't stay at this property.”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Kitchenette
    Pets Allowed
    Wheelchair access
    Business Centre
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (95)
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    1 - 5 of 94 reviews

    Reviewed 5 November 2017

    The morning of the wild fire I was evacuated from my house. I went to the Extended Stay America and it seemed that everyone else did to. The young lady (Bianca) at the front counter was working alone she handled the craziness of all these...More

    Thank lbento1
    Response from 00esa, Manager at Extended Stay America - Santa Rosa - SouthResponded 5 weeks ago

    Ben, thank you for sharing your experience at our hotel. We are glad to know you had a good time here and were impressed with the service provided by Bianca and Tiffany. Your compliments will be shared with both of them for a job well...More

    Reviewed 26 October 2017

    I am in Santa Rosa as a volunteer in disaster relief after the wildfires. This is the only "cheap" hotel I could find but at $136 per night plus tax I expected at least a basic clean room with the equipment working. First room (2...More

    Thank swansailor
    Response from 00esa, Manager at Extended Stay America - Santa Rosa - SouthResponded 26 October 2017

    Please accept our sincere apologies for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why...More

    Reviewed 1 October 2017

    We had stayed at this hotel in years past and we had a decent time. Since then the hotel staff has become less experienced. We used to have some utensils in the room the first time we used the hotel years ago, then last year...More

    Thank nidan196
    Response from 00esa, Manager at Extended Stay America - Santa Rosa - SouthResponded 2 October 2017

    Thank you for returning to our hotel. Please accept our apologies for the inconvenience you experienced during your stay. This is certainly not the type of service we strive for, so we would be personally looking into your feedback with our team to make necessary...More

    Reviewed 19 September 2017 via mobile

    I simply asked for a shower chair to use in the "wheelchair accessible room" but after 3 requests and a 4 hour wait I went to the front desk. All I got was a silly excuse from the clerk; "Not everyone that requests an ADA...More

    Thank Debra Z
    Response from 00esa, General Manager at Extended Stay America - Santa Rosa - SouthResponded 20 September 2017

    Debra, first of all, please accept my sincerest apologies for poor service you received from our front desk associates, and thank you for informing me of this incident. I can understand your disappointment and am sorry for the inconvenience you encountered. We provide thorough training...More

    Reviewed 3 September 2017 via mobile

    Arrived on a day that posted 109 degrees in Santa Rosa. Unapologetic front desk staff said their only room in our booking class had a.c. that "wasn't working too well" but couldn't offer an alternative room, only a discount if we decided to stay. Reached...More

    Thank calaw2010
    Response from 00esa, General Manager at Extended Stay America - Santa Rosa - SouthResponded 4 September 2017

    We cannot apologize enough for your experience when staying at our hotel. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and we will take the appropriate...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Tennis Court
    Details
    • Price range
    • US$126 - US$175 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 114
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Extended Stay, Hotels.com, Travelocity, Orbitz, Hotwire, TripOnline SA and Cancelon so you can book your Extended Stay America - Santa Rosa - South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Sonoma County >
    • Santa Rosa
    • Also Known As
    • Extended Stay Santa Rosa ,
    • Santa Rosa Extended Stay ,
    • Extended Stay America - Santa Rosa - South Sonoma County, CA
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    Traveller (23)
    Room & Suite (8)
    Dining (1)
    Hotel & Grounds (27)
    Bathroom (1)
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    Ask a question
    Questions & Answers
    Terry5083
    4 November 2014|
    Answer
    Response from Alan Y | Reviewed this property |
    I did notice an odd smell in my room when the ventilation was off for a time, but I think it was from a cleaning product, not cigarettes.
    0
    Votes
    Room Tips
    "Great Customer Service"
    Read review
    "There isn't anything to recommend about this hotel."
    Read review
    "Go somewhere else"
    Read review
    "There are no good rooms. They are all the same. NASTY STAY AWAY"
    Read review
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