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Courtyard Santa Rosa

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321 Reviews from our TripAdvisor Community

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Showing 316: English reviews
San Francisco, California
Reviewed 9 November 2016

I was in Santa Rosa one day/night for a wedding, and booked the Courtyard under their wedding rate (which was higher than their normal day rate, it appears). For my needs, the hotel was fine -- the room was decent sized and clean, the staff was friendly, and the hotel was centrally located for Santa Rosa. Is this a five-star...

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Helpful?
Thank Mitchell S
ManagerMax, General Manager at Courtyard Santa Rosa, responded to this review

Dear Mitchell S, Thank you for your recent stay and review. As we pride ourselves in winning over our guests, it looks like fell short of goals with you. We didn't even explain our Pool, fire pit, fitness room or invite you into The Bistro where we do serve fast and fresh food options and a full bar in the...

Roseville, California
Reviewed 7 November 2016 via mobile

Property has the typical updated Courtyard lobby which is open and inviting. Rooms are nice and updated ( I think 2015 ). Was recognized as Plat Elite at check in, however zero upgrade based on 100% occupancy. Did not receive preferred room type, or additional pillows and blankets as indicated in my Marriott profile (used the app on line check...

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Helpful?
1Thank Justin C
ManagerMax, General Manager at Courtyard Santa Rosa, responded to this review

Dear Justin C, I am thrilled to learn Nohea (No-hey-ya) provided great service to you and saved the day in terms of your overall experience during your recent stay. It is reassuring to learn an associate is doing especially well and I enjoyed recognizing him for it. We value your business and it is comments such as yours that help...

Chandler, Arizona
Reviewed 26 October 2016

We visited Santa Rosa to do some wine tasting with our family. We are longtime Marriott Rewards members and chose this Courtyard which they categorize as 7 star and requires the highest number of points in their system. I want to say upfront that the staff was very helpful throughout our stay. Our adult daughter was going to join us...

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Helpful?
1Thank Lives4Fun
ManagerMax, General Manager at Courtyard Santa Rosa, responded to this review

Dear Lives4Fun, Thank you for your thoughtful review. We value your business and the comments provided are constructive. Marriott's point categories are based upon the popularity of the area in which folks are redeeming their hard earned points for free stays. Many people like to spend their leisure time in the wine country of Sonoma County. I regret your family...

Eagan, Minnesota
Reviewed 10 October 2016

Stayed here for 4 nights late Sept. While the rate was a bit high for my preference on the first night (a Saturday), it was fair for the balance. Nice and clean room, upper floor as requested and friendly staff. Only issue was the PC for guests to use to print airport boarding passes was a mess. rebooted several times...

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Helpful?
Thank KAKSKSK
ManagerMax, General Manager at Courtyard Santa Rosa, responded to this review

Dear KAKSKSK, Thank you for sharing your experience and the great title. It is reassuring to know we are doing especially well. I appreciate your feedback on the boarding pass computer. I have been working with our vender to have it corrected ever since they attempted the Windows upgrade on their entire fleet. Confident we will prevail. I hope you...

Palmdale, California
Reviewed 9 October 2016 via mobile

Located near railroad square. One can easily walk to many shops and pubs. Staff were very helpful. Room was very nice and clean. Included fridge and coffee maker. Very quiet at night. The only thing I didn't like was the pillows, too soft.

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Helpful?
Thank Loreli H
ManagerMax, General Manager at Courtyard Santa Rosa, responded to this review

Dear Loreli H, Thank you for your recent stay and sharing your feedback. I am glad you enjoyed our location, staff and facilities. We do provide the standard combination of feather and foam pillows and I regret they were not to your liking. We value your business and please visit us again. Sincerely, -Max

Chicago, IL
Reviewed 5 October 2016

Attending a conference at another hotel and being a Marriott’s reward member, this 4 night stay provided a perfect location as well as nice accommodations overall for a fair price (I booked very early with a AAA rate). The hotel looks impressive and is nicely landscaped and in general I enjoyed my stay yet the hotel is not quite perfect....

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Helpful?
Thank SteveDesign
ManagerMax, General Manager at Courtyard Santa Rosa, responded to this review

Dear SteveDesign, Thank you very much for taking the time to provide your valuable feedback and for choosing our hotel in the first place. I am glad you enjoyed many of our features, most of your needs were met and you had a restful stay. Yes - some of the design features drive me crazy like the bottleneck to the...

Poughkeepsie, New York
Reviewed 27 September 2016

Stayed 5 nights, kingbed on the 4th floor. Room was pretty large, with a sleeper sofa, ottoman, refrigerator. Very comfortable, clean and quiet on the 4th floor. Nice area close the the railroad square and Mall. Unfortunately most of the square closes early so there's not much to do close by after dinner. Bistro was ok, better food within walking...

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Helpful?
Thank mikec_ny
ManagerMax, General Manager at Courtyard Santa Rosa, responded to this review

Dear mikec_ny, Thank you for your kind review and sharing your experience. I value your business and hope to have you back again for more exploration of our great county! Contact me any time I may be of service. Sincerely, -Max

Milford, Connecticut
Reviewed 27 September 2016 via mobile

This is what you expect from a Marriott. Rooms are relatively new and updated, and very clean. Thy have a very small fitness facility, indoor hot tub and nice outdoor pool. I did not eat at the restaurant on site, but they serve good coffee in the morning. There are plenty of great restaurants in walking distance.

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Helpful?
Thank doms1214
ManagerMax, General Manager at Courtyard Santa Rosa, responded to this review

Dear doms1214, Thank for staying at the Courtyard Santa Rosa. We value your business and it is good to know you enjoyed your stay. Sincerely, -Max

Managua, Nicaragua
Reviewed 23 September 2016

We stayed at this hotel after our visit to several wine estates in Sonoma. The rooms looked larger than standard such hotels, very clean and comfortable. We were sharing a pleasant time with family in the restaurant, where we were allowed to consume our own wine we had acquired in one of the vineyards we visited earlier that day and...

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Helpful?
1Thank Jorge A
ManagerMax, General Manager at Courtyard Santa Rosa, responded to this review

Dear Jorge A, What a great review! Thank you for sharing such a wonderful experience with your readers. Please visit us again and contact me any time I may be of service. Sincerely, -Max

Bristol, United Kingdom
Reviewed 23 September 2016

Stayed in Santa Rosa on our first visit to San Francisco. Excellent location, walking distance to shopping mall and restaurants. Staff extremely friendly and helpful. Definitely would stay here again.

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Helpful?
1Thank Max1002013
ManagerMax, General Manager at Courtyard Santa Rosa, responded to this review

Dear Max1002013 (great name), And, such a lovely review! It is reassuring to know we are doing especially well and you enjoyed our location. We look forward to your return. Sincerely, -Max

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Courtyard Marriott Santa Rosa has 138 guest rooms including 12 larger king bedded rooms. All nonsmoking and offers free Wi-Fi in all rooms and banquet space. Guests enjoy the outdoor heated pool and whirlpool, fitness center and business center. The modern lobby features a GoBoard 55" touchscreen virtual concierge. The Bistro serves breakfast, dinner, full bar and proudly brews Starbucks 24 hours. Offering free parking, this downtown location is only one block from highways 101 and 12 located in Historic Railroad Square with fifteen restaurants and specialty shops, a mall and downtown Santa Rosa is only a short walk away. "It's a New Stay!" ... more   less 

Additional Information about Courtyard Santa Rosa

Address: 175 Railroad St, Santa Rosa, CA 95401-6266
Region: United States > California > Sonoma County > Santa Rosa
Price Range: £148 - £317 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Santa Rosa 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Courtyard By Marriott Santa Rosa Hotel Santa Rosa
Santa Rosa Courtyard
Santa Rosa Marriott
Courtyard Santa Rosa Sonoma County, CA
Hotel Style:
#10 Business Hotel in Santa Rosa
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Santa Rosa staff and other travellers.
3 questions
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Questions? Get answers from Courtyard Santa Rosa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for a quiet room on a higher floor, and got one, away from the elevator. First floor rooms may be quieter - double check that.”
Celticsoul, 9 Apr 2017 | Read review
“We stayed on the second floor, away from elevators, and it was quiet.”
s00ziStL, 15 Feb 2017 | Read review
“All rooms seemed fine to me.”
matthewl207, 17 Jan 2017 | Read review
“We stayed on the 4th floor away from the elevators.”
BigE02882, 29 Dec 2016 | Read review
“Request a room facing front door. Back is near the trash collector and could be noisy in the morning.”
  • TV and working desk.
  • Bathroom / Sink located outside next to closet.
  • Bathroom.
  • King Bed and sofa
E90SLAM, 29 Nov 2016 | Read review
5 of 5