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Holiday Inn San Francisco - Intl Airport

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Holiday Inn San Francisco - Intl Airport
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627 Reviews from our TripAdvisor Community

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Showing 577: English reviews
Waddington, New York
Reviewed 5 days ago NEW

This is for the HOLIDAY INN, not the Holiday Inn Express, which is right down the street. I really enjoyed this hotel....I ended up staying here for two nights while my east coast destination was experiencing a blizzard. I had a day to walk and explore the area. I found the Bay Trail a few blocks away, which was a...

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Helpful?
Thank OldMama501
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Hello OldMama501, Thank you for your wonderful review. We truly appreciate all your kind words regarding our rooms and Houlihan's Restaurant. We look forward to your return.

Nottinghamshire
Reviewed 6 days ago NEW

Upon arrival we were supposed to be met by the shuttle bus but the driver kept insisting that we were not his responsibility. We discovered that our agent had mistyped the street number (75 instead of 275) but our driver still insisted we were not from his hotel. After an hour and a few more phone calls to the hotel...

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Helpful?
Thank goldlegoman
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Hello goldlegoman, Thank you for taking the time to write your review. We apologize that there was confusion and miscommunication regarding the address you had and the actual address of our hotel. Your constructive comments regarding the facilities have been shared with our housekeeping department. We appreciate your feedback so that improvements can be made.

Middletown, Ohio
Reviewed 2 weeks ago via mobile

I picked this location because it's very close to SFO and I didn't want to deal with the morning traffic. Highly disappointed with this property. The television wasn't working properly when I arrived in the afternoon so I contacted the front desk. Maintenance person never showed up but the picture improved after a couple hours but still was breaking up...

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Helpful?
2Thank RU4Real2
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Hello First and only visit, Thank you for taking the time to write your review. We appreciate your constructive feedback regarding our Engineering and Housekeeping Departments. Your comments have been shared with the management team so that improvements can be made. We would hope you might give us a second chance the next time you are staying next to the...

Tucson, Arizona
Reviewed 2 weeks ago

I travel for business and often book my reservations at Holiday Inn Express properties because they are always clean, comfortable and well-priced. This property met my expectations and had a restaurant on site which was a bonus.

Review collected in partnership with this hotel
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Helpful?
Thank holzos
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Hello holzos, Thank you for taking the time to write your favorable review. We are glad to hear that our hotel and Houlihan's Restaurant met your expectations. We look forward to seeing you again the next time you are in our area traveling on business.

Las Vegas, Nevada
Reviewed 3 weeks ago

It's a perfect place for a layover, only 5 mins away from the airport, and the shuttle goes every half hour. The lobby is functional, the guest hallways look new, and the rooms are pleasant. There is a lounging chair in the room that definitely makes the room more comfortable. There was no one to help us out with the...

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Helpful?
Thank travelpimp
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Thank you for sharing your experience with us and for the good rating. Our location perfectly fits with someone who is needing a quick stop before their flight the next morning and we are glad to hear we met your expectations. Our sincere apologies for the challenges you faced and will share your feedback with our leadership team to address...

Perros-Guirec, France
Reviewed 3 weeks ago

It is really time to refresh the rooms of most Holiday Inn hotels. The style is obsolete, the furniture damaged, the carpet worn, the bathrooms in a very bad condition. The one at the San Francisco airport is a perfect image. It really needs a big refresh. Also the toilet flush did not work. I had sent an email to...

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Helpful?
1Thank BRUNO L
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Thank you for sharing your experience with us. It's through your eyes and feedback that allows us to determine our areas of opportunity and help us deliver a great experience for all of our future guests. As a brand that delivers a great service and product, we are saddened we fell short of your expectations. We share our guest's feedback...

San Francisco, California
Reviewed 4 weeks ago

The stay was wonderful. The staff and level of customer service exceeded our expectations. Houlihan's restaurant located inside, has excellent food. If we make a trip out here again we will definitely stay here . Thanks CJ and Flor :)

Review collected in partnership with this hotel
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Helpful?
Thank dylanator702
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Thank you for sharing your experience with us and the great rating! We are pleased to hear we exceeded your expectations with our service and food. We look forward to impressing you again in the near future! Warm Regards, JD Covarrubias - Operations Manager

Reviewed 4 weeks ago via mobile

United Airlines put me up here after there were weight problems with my flight. I was assigned to a room, swiped my key and walked in to find people inside. Glad they didn't harm me. Found this stain on the chaise in my next room. Disgusting.

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Helpful?
2Thank Darryl M
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Thank you Darryl M for sharing your experience. It's through your eyes and feedback that allows us to see our areas of opportunity and wanted to sincerely apologize for the negative impression we gave you. It is completely understandable that when you select a brand you trust, regardless if it was assigned via an airlines voucher, you expect a clean,...

Monroe, Louisiana
Reviewed 5 weeks ago

Stayed over night while traveling through San Francisco. I was very satisfied with the room and amenities. I would recommend this hotel to anyone and I will definitely be staying there whenever I return to San Francisco.

Review collected in partnership with this hotel
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Helpful?
Thank Jbradfordo
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Hello Jbradfordo, Thank you for taking the time to write your review and rating your stay as five out of five. We are pleased that you were satisfied with your room and amenities. We look forward to your return and truly appreciate that you recommend our hotel to others.

Jackson, Mississippi
Reviewed 7 January 2017 via mobile

Our United flight was late getting into San Fransico so we missed our connection. United put us up at the Holiday Inn. It's a little hard to find the shuttle at the busy airport (it's on the upper level and not where baggage claim and taxis are at street level....one level above that). Everything was professional and clean. Got a...

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Helpful?
Thank Doug w
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Thank you for choosing to stay with us and leaving us a great review! It makes such a positive difference when you are able to get a good night's rest in a spacious clean room. We look forward to seeing you and your family again in the near future and hopefully on vacation this time. Warm Regards, JD Covarrubias -...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn San Francisco International Airport North is located in the birthplace of Biotech and ideally situated for travelers. It is adjacent to the South San Francisco Conference Center, just 1.5 Miles from the San Francisco International Airport, a short distance to DowntownSan Francisco, Less than 30 minutes from Silicon Valley, right off Highway 101, with easy access to Interstate 280 and 380. The hotel features 224 spacious rooms, a brand new lobby with marble floors, fireplace, and all accommodations are thoughtfully appointed with modern amenities such as Overnight Parking at $10.95 including tax, Free High Speed Internet Access,Free Airport Shuttle Service, and 24 Hour Fitness Room. Along with the South San Francisco Conference Center s 16,500 square feet of premium state-of-art Conference Facilities, we offer 6 additional rooms totaling 23,000 sq. Ft. Of Meeting Space. A friendly welcome awaits families and tourists at our hotel. We are located near many tourist attractions such as Fisherman s Wharf, Chinatown, Golden Gate Bridge, Harding Park Golf Course, SBC Park, home of the San Francisco Giants, Monster Park...Go 49ers!, Great America Amusement Park, and the Cow Palace. For business travelers, we are near Genentech, Amgen, Cell Genesys, and United Airlines Western Hub offices. ... more   less 

Additional Information about Holiday Inn San Francisco - Intl Airport

Address: 275 S Airport Blvd, South San Francisco, CA 94080-6703
Region: United States > California > South San Francisco
Price Range: £97 - £272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Francisco - Intl Airport 3*
Number of rooms: 224
Reservation Options:
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Also Known As:
Holiday Inn San Francisco - Intl Airport Hotel South San Francisco
Holiday Inn San Francisco Airport
South San Francisco Holiday Inn
Holiday Inn South San Francisco
Hotel Style:
#4 Green Hotel in South San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Francisco - Intl Airport staff and other travellers.
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Questions? Get answers from Holiday Inn San Francisco - Intl Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor had a prom going on so I would recommend a higher floor (4-5) to avoid any possible parties.”
 of 5 bubbles OldMama501, 14 Feb 2017 | Read review
“Choose another hotel”
 of 5 bubbles goldlegoman, 13 Feb 2017 | Read review
“choose another hotel”
 of 5 bubbles bl2212, 26 Jan 2017 | Read review
“don't stay here”
 of 5 bubbles planestrainsandaut2s, 13 Aug 2016 | Read review
“if possible skip this hotel”
 of 5 bubbles jay19772015, 10 Aug 2016 | Read review
5 of 5