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Diamond Mountain Casino and Hotel

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157 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Kansas City
Reviewed 1 week ago NEW

The beds aren't that comfortable, the pillows are tiny, the whole place smells like smoke and some of the food is ify. I enjoy the staff and house keeping. I have stayed at this hotel two different times.

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Helpful?
Thank Whitley J
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Whitley, I found your review interesting because we get raves (see other reviews) about our beds and pillows. The entire hotel section, every room, is non-smoking. All casinos in the U.S.A. are smoking. The restaurant is a cafe so if you're looking for gourmet, yes, its iffy. Gary

Sacramento, California
Reviewed 3 weeks ago

Tough to find nice rooms in Susanville and this is probably the nicest. Very clean and comfortable with nice amenities and reasonable price for the quality of accommodations. Voucher provided for your choice of breakfast location.

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Helpful?
Thank Mr C
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Mr. C, thank you very much. We do keep trying. Gary

Rancho Cordova
Reviewed 3 weeks ago

It's definitely the best in Susanville. I stay here every year while visiting family. The biscuits and gravy at the cafe is the best I've had in all of California. I'm originally from the south and biscuits and gravy is a big deal. This cafe is the only place that does it right. Stay here if you're in the area.

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Helpful?
Thank Aaron C
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Aaron, thank you for the kind review. Those biscuits are good and filling. Gary

Castro Valley, California
Reviewed 4 weeks ago

Took a drive by way of Hwy 36, it was cold full of snow and ice. Arrived at the casino, checked in went to the room and my it was incredibly filled with a smokey odor. The room was a nice size, the bed was comfortable. The smoke smell was horrific. I don't smoke so it was most difficult to...

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Helpful?
Thank Sunshine M
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Sunshine, Thank you for letting us know that someone may have smoked in the room below you. The bathroom vents are connected vertically which we can do nothing about but we have charged the people below you for smoking in their room. We would have moved you to another room had you asked. Glad you enjoyed the restaurant. You...

Sacramento, California
Reviewed 5 weeks ago

Homey, down to earth place with comfy rooms and fun casino play. We enjoy coming here very much as often as we can and we will be going back soon. Disappointed that the news years eve party is already maxed out..really wanted to go.

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Helpful?
Thank Judi F
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Judi, thank you very much for your kind words about us. Please call me, sometimes we have cancellations for the NY party. Gary

Standish, California
Reviewed 17 December 2016

We just wanted a night to ourselves. Thought it would be a good time to try something local. It was very clean and quiet. Friendly people and good meal. Even won a little money. Now we can let people know about a great place to stay in Susanville! Sometimes it is hard to let people know where to stay when...

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Helpful?
Thank saticagirl
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Saticagirl, thanks for taking the time to review our hotel. We always appreciate when the locals support us. Gary

Milford, California
Reviewed 10 December 2016

My recent stay at the Diamond Mountain Casino and Hotel was a dream! The rooms are very attractive, the beds comfortable, and the Keurig coffee pots are on spot! Instant coffee first thing in the morning as I'm trying to get my eyes fully opened is a must. It's very quiet in this small town small casino hotel. No more...

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Helpful?
Thank Linda T
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Linda, thank you very much for your very kind review. We look forward to your return. Gary

Lancaster, California
Reviewed 27 November 2016

We came up to susanville for thanksgiving and the room was very nice the price was fair the family liked the pool the breakfast was great did not win any big money but thats the way it goes sometimes we'll be back again soon

Review collected in partnership with this hotel
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Helpful?
Thank halladamp
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Halladamp, thanks much for your kind review. We keep trying. Gary

Redding, California
Reviewed 13 November 2016

Gary and Cynthia and their crew were great and made efforts to make our event a success. They accommodated over one hundred participants and pulled off a better event than the folks in Reno. Looking forward to next year.

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Helpful?
Thank ktm109r
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Your group is a lot of fun and we look forward to serving you for many years. Gary

Klamath Falls, Oregon
Reviewed 1 November 2016

Diamond Mountain Casino isn't big but they run a great place to stay. The rooms are clean, the restaurant serves very good food, and the staff is courteous and attentive. The only thing they could do to improve the overall atmosphere would be to ban smoking inside.

Review collected in partnership with this hotel
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Helpful?
Thank Howard J
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Howard, Thank you for your very kind review. Just as soon as all casinos ban smoking we will be right with them. Gary

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Breakfast included
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 3 Diamond hotel includes 70 Lodge-style non-smoking Rooms, Coffee Bar, Non-smoking Gaming Area, Conference Room, Business Center, Small Amenities Shop, Indoor Pool and Spa and free breakfast in our restaurant for all paid guests. ... more   less 

Additional Information about Diamond Mountain Casino and Hotel

Address: 900 Skyline Drive, Susanville, CA 96130
Region: United States > California > Susanville
Price Range: £90 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Diamond Mountain Casino and Hotel 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Diamond Mountain Hotel Susanville
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Questions & Answers

Questions? Get answers from Diamond Mountain Casino and Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are nice”
 of 5 bubbles 116judif, 19 Dec 2016 | Read review
“Bring your own K-cup beverage cups, though the hotel provided a nice selection.”
 of 5 bubbles lindatZ3386TO, 10 Dec 2016 | Read review
“Leave an extra blanket in the room”
 of 5 bubbles howardj181, 1 Nov 2016 | Read review
“Dbl queen was clean comfortable and quiet.”
 of 5 bubbles johncL3682KN, 25 Oct 2016 | Read review
“Loud rowdy casino guest at 2:00 AM. Security allowed the screaming , yelling and cursing to go on for far too long. They should have been more concerned about the hotel guest than the one drunk casino guest. Complained to the front desk and their response was " sorry" unacceptable , considering that these rooms are not cheap , price wise. ”
 of 5 bubbles , 26 Sep 2016 | Read review
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