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Hampton Inn Tracy

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#1 of 9 Hotels in Tracy
Certificate of Excellence
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1 room 2 adults 0 children
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Hampton Inn Tracy
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264 Reviews from our TripAdvisor Community

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Showing 260: English reviews
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Tracy, United States
Reviewed 3 days ago NEW

The thing I hate at hotels the most is the beds This hotel has some of the best beds Not to soft not to firm and the Breakfast was one of the best! Staff was Super Friendly This place is a Gem in Tracy

Review collected in partnership with Hampton
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Thank kellyaL5871PY
HOTEL’S FAVOURITE REVIEW
Reviewed 30 August 2016

We love Hampton Inns. This one at Tracy,CA is exceptional. Clean, quiet, great location. Comfy beds. Good wifi. The staff went above and beyond to give us a great stay. Shout out to Corrina, Isabelle, Nancy Ann - and Farah! Thank you! Margaret & Bartley

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About Hotel's Favourite Review
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you so much for your raving review and all your shout outs to Corina, Isabel, Nancy, and Farah. Too often their heart of service is overlooked and it so nice nice when not only are they appreciated but singled out for their stellar service! We loved having you and we look forward to your return!

Reviewed 6 days ago NEWvia mobile

I was very impressed with attention to our needs from the time we entered from registration desk until our departure. Our room was clean and the beds were very comfortable. I went with my sister and cousin and we were very comfortable and slept well. Housekeeping was thorough which made our stay that much more pleasant. I would recommend Hampton...

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Thank amuela4
San Diego, California
Reviewed 4 weeks ago

You get what you pay for! It's a cheap place to stay, not beautiful but just ok including the staff. Stayed here on our way to SF. The checkin was a nightmare due to us arriving early the next morning. Hampton Inns in general are just ok.

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Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you for taking the time to write a review. We are so sorry about your check in troubles. We understand when you arrive so late, your number one priority is getting your family comfortably in their rooms as quickly as possible and we are so sorry we delayed that. We hope you will give us another chance to show...

FORT LAUDERDALE
Reviewed 4 weeks ago

Clean room, very friendly and helpful staff. Would have liked a few more fresh breakfast choices. The location was just off the freeway and lots of restaurants and Target nearby. Hard to find - look for Target.

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Thank CAROL A
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you so much Carol for your kind review. We are thrilled you enjoyed your time with us and thank you for your directions shout out. We loved having you and we look forward to your return.

Discovery Bay, California
Reviewed 16 February 2017

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1Thank Mary Z
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Bakersfield, United States
Reviewed 14 February 2017

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1Thank felipesJ1102EA
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Napa, California
Reviewed 31 January 2017

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1Thank Susan C
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Redding, California
Reviewed 29 January 2017

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Thank 561cindir
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Reviewed 28 January 2017

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Thank HiramSnodgrass

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Tracy staff and other travellers.
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hthr1, your review is so extraordinarily and poorly written it's no wonder it's only your second. I'd hide in the shadows, too, if I was that unintelligent.

I'm curious to know if you somehow think having a disabled child warrants special privileges above others? If the hotel was sold out, did you think they should knock on someone's door and tell them they need to get out so you can have the room of your choosing? There are so many subjective claims in your review that offer no objective reasoning, i.e. "the staff is inept" or "Virginia is a beat that outwardly discriminates against disabled people"... prove it.

See, I'm a disabled veteran and my stay at the Hampton exceeded 7 continuous months; meaning, I have a very knowledgable view on the capability of the staff and operations of the hotel. I've also often discussed the same with other customers. The day I arrived I discussed my long stay with Virginia and demanded I be put into their best room. She very politely and professionally told me she was unable to do that because it wouldn't be fair to other long term guests. I tried to go around her the next day and was directed to the manager's voicemail; but it turned out Virginia was the manager to return my call and she was STILL amazingly professional, considerate of my request, and apologetic that she could not accommodate me. After a short two weeks, I realized that it was ME who was wrong... and I totally understood why Virginia was unable to give me the bigger room for free. Know what I did? I immediately apologized.

Let's discuss that for a moment; you're complaining it's outdated? Go look all around Tracy, not one of the hotels in the entire town are updated more. Why would the management company spend the money to update a hotel that sells out 75% of the month? That would be the worst business decision in the world; and even more people keep coming because the bay area is so expensive. Sure, let's give away more expensive rooms for free and spend a few hundred thousand dollars updating a hotel that can't possibly bear more profit. I wouldn't expect you to understand this, given that you can't think more than 2 feet in front of your face.

Plenty of customers get late check outs and plenty of disabled patrons are tended to with extreme courtesy because ALL GUESTS ARE TREATED WITH EXTREME COURTESY. See, I can tell by reading your review that you are selfish, rude, and think you are entitled because you have a disabled child; I would kick you out at check out time also. I'm sort of glad you'll never stay there again, I'd hate to run into you while you were at the front desk crying that the vending machine was mean to you.

7 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Choose rooms between 01 - 10 range on any floor, for great parking entrance.”
 of 5 bubbles JerryFlanagan, 16 Jun 2016 | Read review
“They have good soundproofing on windows since near highway”
 of 5 bubbles NATS_fan_01, 22 May 2016 | Read review
“I doubt this hotel has any substandard rooms -- "on the ball"”
 of 5 bubbles douglasmZ6631PM, 16 Apr 2016 | Read review
“away from highway”
 of 5 bubbles orracle, 18 Mar 2016 | Read review
“Second floor is the best”
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