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Key Inn

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Key Inn
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51 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Reviewed 5 days ago NEWvia mobile

Terrible place. Bed was very uncomfortable, no in room coffee, refidgerator froze everything. Noisy, noisy, noisy. Bathroom setup was very inconvenient. Avoid at all cost. Television selection was almost non-existent. Basically a very uncomfortable place to stay. We were there to visit a dieing relative and staying here made it worse.

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Helpful?
Thank Carol H
California
Reviewed 1 week ago via mobile

Poor Customer service, NO CABLE, (local channels only) NO PHONE SERVICE, I have to call from my cell phone to report about the cable,no closet. Pricey room for a LOUSY SERVICE AND DISGUSTING ROOM. Definatelly we Won't be back to this hotel.

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Helpful?
Thank YankeeGirl_AROD
Yardley, Pennsylvania
Reviewed 9 December 2016

This was the worst motel we have ever stayed in. It was dirty, moldy, decrepit, smelly; shower was burning hot or ice cold. Had to cover the spread with a sheet. It did not deserve a spoke on a star. The tiny cake of soap broke after one use. The towels were like rags. When we complained that the pictures...

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Helpful?
Thank Heshie S
Woodland Park, Colorado
Reviewed 22 August 2016 via mobile

This hotel had 2 1/2 stars and was over by at least 2 stars!! The rooms were tiny and dirty and poor quality beds! The bathrooms were dirty and moldy in the cracks and the toilet had a slow leak! The people hanging around the outside were a little suspicious! I didn't do enough research, I suggest you STAY AWAY!!!!

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2Thank Grammy J
Reviewed 20 July 2016 via mobile

My boyfriend and I came to LA for a week for a vacation and the place that we were staying before we got to key inn didn't work out and while being tight on money I searched places with a AAA discount and came across key inn. The front desk staff was very nice and easy to work with. We...

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1Thank Hope D
Reviewed 6 July 2016 via mobile

Decent sized rooms, however despite the no smoking in rooms signs a very strong smell of Smoke in my room. Also a smell of Urine in the corridor outside the room. Also combined bath/shower heavily scratched and rust marks around drain. Towels heavily used, and stained. In short you get what you pay for.

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Helpful?
Thank Glenn A
AR_KEYINN, General Manager at Key Inn, responded to this review

Dear Glenn. I want to thank you very much for your time spent on your review, also for staying with us and giving us the opportunity of hosting you at our location. I'm sorry for the inconvenience you experienced at the facility, we're taking the necessary steps to make sure this negative aspects are not reflected within our property, we'll...

Reviewed 15 June 2016 via mobile

This hotel seems like it's trying to improve by updating the rooms. I'll give them credit for that. The room design is not bad and it seemed pretty clean except for smelling like cigarettes. For the price compared to other hotels in the area, I think this place is a good value for what they charge. There seemed to be...

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Helpful?
Thank Kay J
Reviewed 13 June 2016 via mobile

Horrible hotel glad I was only in it to sleep. Nothing good to say about it , the non smoking room smelled of smoke. The shower was cracked and chipping away the shower head was full of lime and rusty. Feet got dirty walking in the carpet this place is in need of some renovations.

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Thank Billi R
Newport Beach, California
Reviewed 20 May 2016 via mobile

So my AC broke down and while I was getting it repaired I had to get a nights rest here. Ok worst place on the planet? Maybe not. But man is this place bad, they charged me 89 dollars for a single bed single room no amenities and I should've just coughed up the 20 extra to go to a...

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1Thank Patrick B
coimbatore
Reviewed 9 April 2016

Real good value for money, near by good restaurants, indian chinese, wine shops, Pros's 1.on highway still not noisy 2. Friendly staff 3. clean rooms and good amenities 4. micro wave, fridge, ironing table all working well, 5. clean toilets, Con's 1. no much channel to watch. book throgh booking.com and got good price

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Helpful?
Thank HARINCT

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service

Additional Information about Key Inn

Address: 1611 El Camino Real, Tustin, CA 92780-5203
Region: United States > California > Orange County > Tustin
Price Range: £53 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Key Inn 2*
Number of rooms: 20
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Also Known As:
Key Hotel Tustin
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Questions & Answers

Here's what travellers have asked, with answers from Key Inn staff and other travellers.
1 question
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Questions? Get answers from Key Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seems to annexe is good”
 of 5 bubbles HARINCT, 9 Apr 2016 | Read review
“We were on the bottom floor and was quiet above us. We were on the back side of the complex also. Two stories, stairs, no elevator.”
 of 5 bubbles LovinLifeJani, 16 Mar 2016 | Read review
“Ask for non smoking but check the room before you take it.”
 of 5 bubbles SanchaRose, 30 Oct 2015 | Read review
“Don't get the rooms next to the highway. You hear trucks all night.”
 of 5 bubbles FelixDoval, 22 Oct 2015 | Read review
“It is very freeway accessible. That's why I stay here. If you do NOT want to get on the freeway quickly, then there are plenty of other hotels in the area, but I love how I can wake up and with in 5 minutes be on the 5 freeway doing 65mph.”
 of 5 bubbles damonb533, 2 Apr 2015 | Read review
5 of 5