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Extended Stay America - Union City - Dyer St.

110 reviews
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Traveller (2)
Room & Suite (11)
Dining (2)
Overview
  • Excellent42%
  • Very good10%
  • Average15%
  • Poor10%
  • Terrible23%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Rooms
Suites
Kitchenette
2.5 Star Hotel
All hotel details
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Reviews (110)Write a Review
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All reviewsgranola barswalking distancerecommend this hotelthe wi firoom was clean and comfortablenice staykitchenettefreeway
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11 - 15 of 109 reviews
Reviewed 31 August 2017

I have been working in town and staying here for 2 years during the week and is a great place to stay clean rooms with refrigerator and stove close to stores restaurants and a movie theatre I even brought my family during vacation while I...More

Thank mmapicazo
Response from 00esa, General Manager at Extended Stay America - Union City - Dyer St.Responded 1 September 2017

Thank you for sharing your amazing experience at Extended Stay America. We are delighted to read you loved the convenience of our location and enjoyed the in-room amenities. We appreciate you recommending us and look forward to welcoming you and your family back soon. Sincerely,...More

Reviewed 30 August 2017

We are very pleased with this hotel if anyone is looking to stay long term or overnight,the location,quality,and management,housekeeping,and staff,are all helpful and kind.Making our experience,very pleasant. We recommend this hotel to friends,and family!!More

Thank lizhamptonbk17
Response from 00esa, General Manager at Extended Stay America - Union City - Dyer St.Responded 31 August 2017

Liz, thank you for sharing your wonderful comments about Extended Stay America. We are thrilled to read you loved the service provided by our courteous associates and were impressed with all that we have to offer. Your compliments will be shared. It was a pleasure...More

Reviewed 26 August 2017 via mobile

I stayed at the Extended Stay for about 1 month for my internship. The staff at the front desk were very friendly and helpful, especially the manager at the time of my stay, Shamil, who was very respectful and showed excellent customer service. I would...More

Thank Rho83
Response from 00esa, General Manager at Extended Stay America - Union City - Dyer St.Responded 26 August 2017

Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and that you were impressed with the exceptional service provided by our Front Desk associates. I will be sure to share your compliments with Shamil for...More

Reviewed 4 August 2017

Room 313 smelled like smoke, was given febreeze and told they couldn't move me to another room until the next day possibly. I'm a none smoker so smell was intended. There were no blankets for pull out and mattress was flat and old. The next...More

Review collected in partnership with Extended Stay
Thank Marijke A
Response from 00esa, General Manager at Extended Stay America - Union City - Dyer St.Responded 5 August 2017

Marijke, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will...More

Reviewed 10 July 2017

Pool was down with no mention of it when I made the reservation. Breakfast was granola bars and a small muffin with some coffee. Not a great quality place to stay much better places in the area for the same price.More

Review collected in partnership with Extended Stay
Thank 61denysem
Response from 00esa, General Manager at Extended Stay America - Union City - Dyer St.Responded 11 July 2017

Please accept our sincere apologies for not living up to your expectations. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our performance going...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Things to do
Outdoor pool
Tennis Court
Details
Price range
US$110 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$110 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (2)
Room & Suite (11)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Room Tips
"Great weather"
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"Some of the higher floor level is inundated with smoke smell"
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"Very good accessibility in bay area of CA"
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"Go elsewhere!"
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