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I visited this Marriott about 15 years ago and at that time it was a beautiful state-of-the-art hotel. It appears they have done very little to upgrade it since that time and although clean, it is very worn. The service was pleasant and there is...More
From the valet, to the front desk, to the room service, everyone was professional and very courteous. I would recommend this hotel to anyone looking for a nice spot in Walnut Creek. Easy access to freeway system as well.
The overall service at the hotel is great. I want to point out Farzy at the front desk especially for always taking care of me as best she can. It would be nice if there are a few more suites for upgrades, but she always...More
Love the ladies at the front desk! Farzy is always so helpful and happy every time I check in or need help with my reservation. Their shuttle service operators are very sweet and super helpful with suggestions within the area.
Response from Michael G, Manager at Walnut Creek MarriottResponded 3 days ago
Thanks so much for the kind words regarding our front desk staff and shuttle operators. We will be sure to let them know of your comments. Hope to see you again in the not to distant future.
Great customer service and new updated rooms with no carpet. Love the upgrade! Staff is always asking what they can do to make the stay better. Really like staying at this property. Close to the cute downtown area of Walnut Creek and their room service...More
Thank Stephanie T
Response from Michael G, Manager at Walnut Creek MarriottResponded 3 weeks ago
Dear Stephanie T,
Thanks so much for your positive review of the Walnut Creek Marriott Hotel. Hope to see you soon!