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This is not the place to stay if you would like to get some sleep. Rooms are located just above the bar and the sound barrier is a sliding glass door off your balcony...basically, you may as well be in the bar all night. I...More
1 Thank 232aliciac
Response from Eddie A, General Manager at Walnut Creek MarriottResponded 29 June 2016
We do have a few rooms that overlook the lobby/bar area but many more that are very quiet. I'm not sure if you were open or not to moving rooms at that point in the night but we would have happily moved you...More
I live in hotels for business and some may say a little demanding. What I'm looking for and simply requesting are little things to make my life easier while I'm on the road traveling. I don't have a lot of time or resources being away...More
1 Thank jingyoo78
Response from Eddie A, General Manager at Walnut Creek MarriottResponded 27 June 2016
I would be more than happy to discuss your negative experience with you at any time but not sure who to respond to. My email is firstname.lastname@example.org or you can call my mobile at (317) 965-0400.
We received great service, everyone was so friendly and accommodating. Especially Quentin (my new best friend) & Christy at the front desk, our coffee barista, Elizabeth and Ramone who helped us even though it was his day off!
Dorina from room service is a real gem. I called room service to say I could not find the in-room menu. I got frustrated when the person on the other end tried to list the menu items over the phone and said I would call...More
We have been staying in this hotel for the past 8 year during the month of June for two weekends in a row for Junior Olympic Water Polo Qualifiers, The new renovations they have done in the hotel are amazing. The rooms have new wood...More