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Embassy Suites by Hilton Walnut Creek

Traveller (93)
Room & Suite (47)
Dining (12)
Overview
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1345 Treat Blvd, Walnut Creek, CA 94597-2173 See on map
AMENITIES
Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
Additional information
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Offers from Embassy Suites by Hilton Walnut Creek
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,393)
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1,375 results
Traveller rating
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145
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LanguageEnglish
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All reviews bart station made to order breakfast evening reception mandatory valet parking order omelettes complimentary breakfast san francisco breakfast was excellent indoor pool atrium bay freeway oakland california
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1 - 5 of 1,375 reviews
Reviewed yesterday

Came to visit family in California this was the perfect hotel other than the internet being crap. Two of the three elevators were out which was very inconvienenct but management was willing to remunerate a night or give points so there was damage control. Underlying...More

Review collected in partnership with Embassy Suites Hotels
Date of stay: January 2019
Thank Connector57054404404
Hotel's Favourite
Reviewed 13 November 2018

I arrived in Oakland and rode BART to the Pleasant Hills station which is one block from the Embassy Suites. I arrived in early afternoon and was given a room. The living room had a table and two chairs, a sofa and ottoman, and a...More

Date of stay: November 2018
Thank Txgal
Response from JessaD45, Manager at Embassy Suites by Hilton Walnut CreekResponded 15 November 2018

Hi Txgal, I am very happy that great room, experience and service was provided during your stay with us. We are all committed and it is our promise to deliver those to our valued guests like you. See you again soon in the near future!...More

Reviewed 3 days ago

Multiple times I have tried to treat my family to a stay at the Hilton properties and the staff botch it by charging them after a I request to put it on my card. I would hope that communication between staff and management would be...More

Review collected in partnership with Embassy Suites Hotels
Date of stay: January 2019
1  Thank Go00994140504
Reviewed 3 days ago

My 2 children, husband and I were at Embassy Suites Walnut Creek the first week of January 2019. We were on the 7th floor which was quiet, however 2 of 3 main elevators were not working. The open floor to roof architecture of the atrium...More

Date of stay: January 2019
1  Thank Z5220INlisad
Reviewed 1 week ago

I was not satisfied at all with the stay at this Embassy Suites. Two (2) of the elevators were not working and parts had been ordered for a while. We spent 11 nights with long waits for the elevator. This is the same thing that...More

Review collected in partnership with Embassy Suites Hotels
Date of stay: December 2018
1  Thank Emile S
Response from JessaD45, Manager at Embassy Suites by Hilton Walnut CreekResponded 1 week ago

Hi Emile S, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very...More

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About
Description
Embassy Suites Walnut Creek hotel is ideally located in the beautiful East Bay of Northern California. We are convenient to Oakland, San Francisco and SFO airport and BART. Spread out in a two-room suite or More upgrade to an Executive suite for extra space and amenities. Enjoy a complimentary cooked-to-order breakfast and evening drinks and snacks at the Manager's Reception. Host an event in our 7,000 sq. ft. of meeting space, or celebrate a special occasion in the eight-story tropical atrium. This hotel offers valet only parking for guests for $25/day. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
249
Price range
US$144 - US$287 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Walnut Creek
,
Walnut Creek Embassy Suites
Location
United States > California > Walnut Creek
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
249
Price range
US$144 - US$287 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Walnut Creek
,
Walnut Creek Embassy Suites
Location
United States > California > Walnut Creek
Photos
Traveller (93)
Room & Suite (47)
Dining (12)
Pool & Beach (3)
Business Centre & Event Rooms (11)
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Questions & Answers
Ask a question
Griffin214
29 May 2018|
AnswerShow all 2 answers
Response from Warren S | Reviewed this property |
We stayed there over Christmas, 2017, and the renovations had not stared.
0
Votes
quasimoto559
21 August 2017|
AnswerShow all 4 answers
Response from paulsC8800NZ | Reviewed this property |
8th floor. Most of it. Don't worry about Bart i am light sleeper it did not bother me
1
Vote
quasimoto559
14 August 2017|
AnswerShow all 5 answers
Response from paulsC8800NZ | Reviewed this property |
I have stayed at that hotel three times. Once with a Window right below the Bart tacks. Never heard it while I slept but ask for a room on the pool side or on the south west side if you are concerned
0
Votes
Room Tips
"If the elevators are still out of service, request a low floor. If you want a quieter room, request the..."
_zac17k
3 weeks ago
Read review
"Ask for a lower floor in case their elevators are still broken"
rolandws
9 Dec 2018
Read review
"Hilton Honors members can pick their own room via web."
MNEAustin
22 Oct 2018
Read review
"Don't stay in 211 but stay away from the front also the train in right out the window"
P8455MHdavidp
20 Oct 2018
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