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Extended Stay America - Sacramento - West Sacramento

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Traveller (9)
Room & Suite (6)
Dining (1)
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Overview
  • Excellent40%
  • Very good23%
  • Average9%
  • Poor10%
  • Terrible18%
Travellers talk about
“granola bars”(4 reviews)
“grab and go”(3 reviews)
“long term stay”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Kitchenette
Multilingual Staff
Wheelchair access
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Sacramento - West Sacramento
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - Sacramento - West Sacramento
Special Offer: Save up to 10% TODAY!
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (121)
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Traveller rating
44
29
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LanguageEnglish
44
29
12
13
22
Show reviews that mention
All reviewsgranola barsgrab and golong term staypots and panshome away from homefull size refrigeratorwill stay there againhot watertoilet papergood nights sleepdesk clerkthe hotel stafflate checkcomfortable bedconvenient locationkitchenettechp
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1 - 5 of 120 reviews
Reviewed 16 May 2018 via mobile

Travel for a living and typically select Marriott or boutique hotels. Will continue... Room carpet saturated with cat urine, blinking lights all night, lamp shades scorched and various colored white or yellow light bulbs and super dirty room and sheets for a " low end...More

Thank teri m
Response from 00esa, Manager at Extended Stay America - Sacramento - West SacramentoResponded 16 May 2018

Teri, thank you for being our guest. We offer our sincere apologies for the cleanliness issue you had while you were here. We consider your feedback very important, and thus it has been shared with the housekeeping team, and we will take the appropriate steps...More

Hotel's Favourite
Reviewed 2 August 2017

Easy in and out of the location, close to food and other services, clean and comfortable, good value, Great new Taco Restaurant next door, my new favorite. I need to write a few more words to get to 200 so I will see if I...More

Review collected in partnership with Extended Stay
Thank Randy L
Response from 00esa, General Manager at Extended Stay America - Sacramento - West SacramentoResponded 4 August 2017

Randy, thank you for sharing your experience and for posting your review of Extended Stay America - Sacramento - West Sacramento. We are thrilled to know you had a good night's rest and that you found our location perfect for your needs. We appreciate you...More

Reviewed 1 May 2018 via mobile

Whenever my husband works in Sacramento we always stay at this hotel for long periods of time. The staff is absolutely amazing! Maria in housekeeping goes above and beyond setting up my room with my many pillows and throw blankets! I am so grateful for...More

Thank Mrs. J
Response from 00esa, Manager at Extended Stay America - Sacramento - West SacramentoResponded 1 May 2018

Thank you for returning to stay at Extended Stay America once again. We are thrilled to read you had a great time with us and that you loved our courteous service. We will be sure to share your compliments with our team, especially Maria. Thanks...More

Reviewed 20 April 2018 via mobile

I booked and paid for a room for my daughter and her dog while they were driving to Oregon for a job interview. An hour before she arrived, I remembered that her wallet was stolen a few days before and called to see if that...More

Thank Greg B
Response from 00esa, Manager at Extended Stay America - Sacramento - West SacramentoResponded 23 April 2018

Greg, we are so sorry to read we were unable to accommodate your daughter this time. We could have handled the situation better, and we are instituting additional training to ensure we better serve our future guests. Counting on your kind generosity to accept our...More

Reviewed 7 April 2018 via mobile

Linda Gonzalez was very helpful in finding me a room at a different location because I reserved the last available room at the West Sacramento location and it was dirty and there were no housekeeping employees working at the time. She went above and beyond...More

Thank John S
Response from 00esa, Manager at Extended Stay America - Sacramento - West SacramentoResponded 7 April 2018

John, thank you for the glowing review of Extended Stay America and for taking the time to share your experience online. Despite having some cleanliness issue in your previous room, we are glad to know Linda was able to resolve it to your satisfaction. She...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Details
Price range
US$89 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$89 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (9)
Room & Suite (6)
Dining (1)
Questions & Answers
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Room Tips
"$25 cash left behind. Is that what this section is asking?"
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"Non smoking"
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"I can't recommend this hotel."
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"Don't take a 3rd floor room."
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