I was here for a business trip, and the entire check-in process was a hassle. When I arrived at the hotel, I was unable to check in because "they didn't have a CC authorization" but nowhere on their sight does it say that they needed that. So I had to cancel my reservation, pay…
The hotel staff is very welcoming and attentive, I felt they were responsive to my needs. The room was very comfortable, well appointed and nicely laid out. The services were terrific! My room was always remade nicely daily (5 day stay).
The staff was awesome, as expected from a Hyatt. Stayed in a King Rm w/ mountain view. The only complaint was the size of the bathroom. It was way too small, size of small closet with no room to move or even turn around. It was literally the smallest bathroom I have ever seen in…
I was not treated as anything special as a member. That’s fine, but I swear I got the worst room in the nearly empty hotel. I was there for a dying family member at Penrose Hospital and this was a last minute booking. I had been awake for three days already and was in no mood to…
Never been disappointed with Hyatt yet, No matter what city i Visit. I has a good, clean rooms with easy access to WIFI. Clean restrooms.. Good breakfast. Friendly service from staff, willing to help.
"Ask for something away from the Interstate"
"Don't let them give you a handicapped room unless you need it. No desk, and no counters in the bathroom."
"We choose a Mountain View room—worth the upgrade!"
"Ask for a room on the west side of the building."
"Face the mountains and check the room before you book."