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Cheyenne Mountain Resort

Booking.comUS$241*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Cheyenne Mountain Resort
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1,356 Reviews from our TripAdvisor Community

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Showing 1,342: English reviews
Aurora, Colorado
Reviewed 16 January 2016

Cheyenne Mountain Resort is the only place to stay in Colorado Springs. Wonderful accommodations, professional and friendly staff, beautiful surroundings and excellent food. You will be pleased with every aspect of your stay.

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Helpful?
Thank Pamela C
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you for sharing your feedback. We are delighted that your entire stay at Cheyenne Mountain Resort was so wonderful including our professional service and delicious dining choices. It would be our pleasure to welcome you back again.

Cumming, Georgia
Reviewed 16 January 2016

The resort is stunningly beautiful, the staff has tons of local knowledge, and the food is great. You can't beat it for the money. The rooms are spacious, and views are amazing. I would highly recommend the Cheyenne Mountain Resort to anyone visiting Colorado Springs.

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Helpful?
Thank jorgecuartas
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Your recommendation is wonderful to read, thank you! We are always happy when guests get to enjoy the stunning views from our property here at Cheyenne Mountain Resort, as they are truly one of a kind. It is also our pleasure to know that you found our associates to be so knowledgeable. Our love for the area truly shows in...

Denver, Colorado
Reviewed 14 January 2016

Be careful of additional fees up to 50% added to your room rate AFTER your confirm your itinerary. Read fine print carefully about added fees prior to confirming because you are not allowed to cancel your reservation or you will lose all your money and are stuck with an absurd rate total in the end. I also do not recommend...

Review collected in partnership with this hotel
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Helpful?
Thank 935ivyj
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

It is never our intent for guests to feel that our offerings do not match our value here at our resort. As you have mentioned, we do indeed charge a separate resort fee. Please let us clarify that this charge includes self or valet parking, fitness classes, wireless Internet access in guest rooms and public areas, newspaper delivery, in-room coffee...

Phoenix, Arizona
Reviewed 11 January 2016

Suggest if you plan to use facilities make an appointment in advance. Food was excellent, ambiance was wonderful. There are wonderful facilities here and around the area. The one room problem we encountered was fixed immediately. I don't think I've ever seen faster service - and this was the day after Christmas - definitely a slow time for some hotels.

Review collected in partnership with this hotel
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Helpful?
Thank annek462
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you for sharing your holiday stay with us. We are delighted you enjoyed both your dining experiences as well as our atmosphere. While we never like to hear that our guests may have any issues with our accommodations, our team is always ready to help as soon as possible. It would be our pleasure to welcome you back again...

Reviewed 8 January 2016 via mobile

I was very excited to come to this resort. It is beautiful. The main area is gorgeous. Granted it is winter so I can't really view the whole property but it seems very nice. However from check in on service is absolutely the worst. People are simply rude and not helpful. The person who seems to be the Manager is...

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Helpful?
3Thank Coloradomamaof3
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We regret not meeting your expectations during your recent stay at our hotel. The honest and open feedback of our valued guests is important to us and we want to assure you that your experience is not indicative of the level of service we strive to deliver. Please accept our sincere apology for any inconveniences you encountered. Your comments will...

Katy
Reviewed 5 January 2016

- Excellent hotel - Good price (Expedia) - Good food and excellent breakfast - Excellent location - Big room and clean - Employees friendly and courteous - Nice facilities and big pool for the kids - Walking distance to other facilities (golf club)

Review collected in partnership with this hotel
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Helpful?
Thank LuizPipa
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you for sharing all that you were able to enjoy about your stay with us at Cheyenne Mountain Resort. Our location is one of the best in Colorado Springs and our onsite offerings ensure you have plenty to do while here from our pool or our golf course and of course, delicious dining. We would love to welcome you...

Virginia Beach, Virginia
Reviewed 2 January 2016 via mobile

Beautiful venue for vacation or business. Close to the zoo and Broodmoor Hotel. Great views of the mountains and atmosphere! Friendly staff and accommodations are worth the cost and experience! Enjoyed the zoo and running in the area such as Garden of the Gods!

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1Thank TravelRDNo
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you for choosing Cheyenne Mountain Resort. Going out for a run in Colorado Springs will offer you some of the most majestic views you will ever see. We are delighted you were able to experience that while you were here. We appreciate your kind words about our staff and accommodations and we hope to welcome you back again soon.

Centennial, Colorado
Reviewed 31 December 2015 via mobile

This is a very affordable, beautiful hotel. The staff (reception, valet, bartenders, housekeeping and restaurant) were exceptionally friendly, polite and accommodating. The hotel itself is well-appointed, all outdoor areas are gorgeous and the holiday decorations are fantastic. The food is excellent and I appreciated the fact that there were bar, a la carte and buffet options. All I keep thinking...

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Helpful?
Thank NotFromHere13
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We appreciate your positive comments highlighting all the wonderful things you were able to experience with us. While it appears that overall you found our resort top notch, we regret that you came for rest and relaxation and were disturbed by your neighbors. Our team is always available to ensure that all our guests are completely satisfied with their stay....

Metro Atlanta
Reviewed 31 December 2015

Cheyenne Mountain Resort is an excellent place to stay if you plan to visit Colorado Springs. The Resort provides excellent services, delicious food, and the rooms are clean and attractive! The Christmas Brunch was absolutely awesome!

Review collected in partnership with this hotel
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Helpful?
Thank A78LDsarahc
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

What a truly wonderful endorsement of the Cheyenne Mountain Resort. Thank you! We are thrilled that you enjoyed your time with us and our dedicated team was able to ensure all your needs were met. We appreciate you taking the time to let us know about your stay and we look forward to welcoming you back again soon.

Orlando, Florida
Reviewed 31 December 2015

Christmas at the Cheyenne Mountain Resort was an incredible experience. From the outside and inside Christmas decorations that greeted us upon our arrival, to the courtesy and friendliness of the front desk staff, to our spacious and coomfortable junior suite with a breathtaking view, to the quality and quantity of the food, both in the on site restaurants and the...

Review collected in partnership with this hotel
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Helpful?
Thank 313randyp
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We are always honored when a guest chooses our resort to spend their holiday. We are dedicated to ensuring that all our visitors will feel a part of the family and pampered as they celebrate. Our festive style adds to the holiday spirit and we are delighted you had such a wonderful experience. Thank you for letting us know about...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled in the shadows of Colorado's Rocky Mountain Front Range lies Cheyenne Mountain Resort, Colorado Springs' premier four season escape. The resort's 316 finely appointed guest rooms and suites featuring comfortable Rocky Mountain-inspired decor are arranged in eight residential lodges across the grounds. A vast array of amenities include an 18-hole championship Pete Dye designed golf course, Spa & Wellness Retreat, five swimming pools, tennis courts, a health and fitness center, aquatics center and a 35-acre recreational lake complete with a beach and boating rentals. Known for its breathtaking mountain views, exceptional accommodations, fine dining, myriad of activities and comprehensive conference facilities, the AAA Four Diamond Cheyenne Mountain Resort offers the ultimate in Colorado vacationing. ... more   less 

Additional Information about Cheyenne Mountain Resort

Address: 3225 Broadmoor Valley Rd, Colorado Springs, CO 80906-4494
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: £158 - £449 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cheyenne Mountain Resort 4*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Priceline, Orbitz, Cheap Tickets, Cancelon, HotelsforEveryone, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Cheyenne Mountain Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cheyenne Mountain Hotel Colorado Springs
Cheyenne Mountain Colorado Springs
Cheyenne Mountain Resort Colorado Springs
Cheyenne Resort Colorado Springs Co
Hotel Style:
#4 Spa Hotel in Colorado Springs
#4 Luxury Hotel in Colorado Springs
#16 Business Hotel in Colorado Springs
#26 Family Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from Cheyenne Mountain Resort staff and other travellers.
4 questions
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Spirit Lake, Iowa
over a year ago
Damascus, Maryland
3 months ago

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Questions? Get answers from Cheyenne Mountain Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seem to be very nice. The property layout is very nice.”
, 25 May 2017 | Read review
“Enjoy the mountain views from all rooms, and of course the cleanliness and quiet.”
benjaminpN7459IJ, 17 May 2017 | Read review
“Good luck figuring out the A/C, and try not to bruise your thigh on the toilet paper holder because the toilet is about 2 inches from the wall and the paper holder is in a terrible spot between the toilet and wall.”
jennajmb, 16 May 2017 | Read review
“The bed is very comfortable, but the pillows are not. If you're going to waste your money on this place, I'd recommend bringing your own pillows.”
joeyw331, 11 May 2017 | Read review
“Don't ask for one with a jetted tub- ours didn't even drain. Ew. ”
307jacquelynm, 7 May 2017 | Read review
5 of 5
Booking.com
US$241* /night
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HotelQuicklyUS$335
Hotwire.comUS$265
PricelineUS$251
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Prices are for 1 room, 2 adults
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