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Sheraton Denver Downtown Hotel

0.2 miles from Denver centre
  • Free Wifi
  • Pool
  • Room Service
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1 room, 2 adults, 0 children
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1550 Court Place, Denver, CO 80202
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Breakfast for 2 Included
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2,283 Reviews from our TripAdvisor Community

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Showing 2,206: English reviews
Lafayette, Louisiana
Reviewed 2 days ago NEW

We stayed overnight on our way to Avon. This hotel is old and need renovations BAD! There were very few guest there. The room reflected a hotel room from the 90''s. The bed was horrible. The furniture was old. The decor was old. Horrible smell. Also, the main elevator would not work so we had to use this really really...

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Helpful?
Thank Personal P
owen23, Hotel Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Personal P, Thank you for taking time out of your busy schedule to send me feedback from your recent experience here at the Sheraton Denver Downtown. I was disappointed to read your comments about your stay. I do appreciate your constructive comments about the hotel needing to be updated. We are in the middle of putting together plans for...

Midlothian, Virginia
Reviewed 2 days ago NEW

My company has a contracted extended rate at the Sheraton Downtown Denver hotel. Our rate does not allow us to collect credit or points for nights stayed which I kind of get. However, they don't even honor Platinium members access to the concierge lounge. That part I don't understand. We have brand loyalty to all the SPG properties, and ALL...

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Helpful?
Thank ScottSe
owen23, Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear ScottSe, Thank you for your constructive feedback about our SPG benefits program. I do appreciate the fact that you are a Platinum member. One of our best customers. As you know, the Hotel does not make the rules for which benefits are to be followed or used. We continue to wait for further changes to be set by SPG...

Hong Kong, China
Reviewed 4 days ago NEW

ultra good service, very very nice people all over, not a bad word, we are platinum member so we could use free breakfast and drinks and small snacks at the club floor, which was also staffed by very nice people, particular we had a nice conversation with one of the staff who also came from Europe and found a good...

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Helpful?
Thank bob s
owen23, Hotel Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Bob S, Thank you for taking time out of your busy schedule to send me feedback from your recent experience here at the Sheraton Denver Downtown. As a Platinum Member, your stay with us should be flawless. I was sorry to read that your Guest room experience was less than perfect. I do want to thank you for your...

Reviewed 5 days ago NEWvia mobile

Me and my family stayed at the Sheraton this past weekend...it was very convenient to 16th Street mall. Was able to catch a free bus down to union station and catch train to airport for 9 per person...the hotel was very nice and staff freindly....

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Helpful?
Thank moosky12
Saint Paul, Minnesota
Reviewed 6 days ago NEW

I stayed here for a large conference. It is an older hotel that is right downtown. It was clean and well maintained. However, I had frequent problems with my electronic card key for my room. Three times in the first day, including my first trip to the room from the lobby, neither of my card keys would unlock the door....

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Helpful?
Thank E7187KBgarys
owen23, Hotel Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear E7187KBgarys, Thank you for sending me feedback from your recent experience here at the Sheraton Denver Downtown. I was sorry to hear your stay was less than perfect. I do want to that you for your constructive about our New Lock System for the guest room doors. I have spoken with the appropriate people & department to ensure we...

Colorado Springs, Colorado
Reviewed 1 week ago via mobile

I've stayed here several times through Priceline bidding. It is dated, the beds aren't very comfortable, and the layout causes you to have to walk and walk and walk to get to some rooms. I always forget this until, arms full (because I refuse to make more than one trip) I get frustrated when I seem to have to walk...

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Helpful?
Thank kajikay
Tony D, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear kajikay, Thank you for sharing your comments with us. If you book through us, we would be happy to reserve you a more modern room or one closer to the lobby— all we ask is that you request any preferences like these when making your reservation. If you have any further concerns, I encourage you to reach out to...

Reviewed 1 week ago

This hotel was just sad in every way. It started with trying to book it, went onto the corporate website and booked the room with included parking, or that is what it said. So we show up in Denver and try to check in, go to the area that seems like it is the front desk and could not open...

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Helpful?
Thank Ryan E
Tony D, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Ryan E, While it is disappointing to hear you did not enjoy your stay, we appreciate you taking the time to provide us with these opportunities to improve. We regret your reservation was not accurate upon arrival; we will be looking into this issue and try to figure out why your reservation did not transfer into our system correctly....

United States
Reviewed 2 weeks ago

Stayed here for a conference. Right in the downtown, so location is close to all downtown events. Nothing special here just your average big conference hotel. 3 Stars. Customer service was good. Room was clean and spacious.

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Helpful?
Thank globetrotterswannebe
Tony D, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear globetrotterswannebe, We are glad you enjoyed your nice, clean, spacious room, our quality service, and excellent downtown location. If there is anything we can do to make your next stay even better, please let us know when making your next reservation. We hope you will stay with us again sometime. Sincerely, Tony Dunn General Manager

San Francisco, California
Reviewed 2 weeks ago

The hotel is conveniently located near the 16th Street corridor with lots of stores, eateries, cafes, museums, and theaters within walking distance. Downtown Denver is not close to the airport and it will take about 30 minutes by transportation or driving to get to the area but once here there's a lot to do without the need of a vehicle....

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Helpful?
Thank Benjamin L
Tony D, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Benjamin L, Thank you for choosing our hotel for your latest trip to Denver. We must agree that our location off 16th Street means there’s no reason to rent a car! We appreciate your recommendation of a room to reserve, as well. Between views of the Rockies or a quiet room on a higher floor, we’re more than happy...

Boulder, Colorado
Reviewed 2 weeks ago

A group of us recently parked at the Sheraton parking lot before going to the Women's March. We were happy to have a warm place to wait and open restrooms and coffee at the coffee shop. Thank you very much to the Sheraton for their kindness! We will remember the Sheraton when traveling.

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Helpful?
Thank Buffs25

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
16Mix
16Mix
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Denver Downtown Hotel is centrally located in Denver's financial and business districts, surrounded by fantastic shopping, microbreweries, restaurants, and other activities. ... more   less 

Additional Information about Sheraton Denver Downtown Hotel

Address: 1550 Court Place, Denver, CO 80202
Region: United States > Colorado > Denver > Downtown
Price Range: £118 - £319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Denver Downtown Hotel 4*
Number of rooms: 1231
Reservation Options:
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Also Known As:
Sheraton Denver
Adams Mark Denver
Adamsmark Denver
Denver Sheraton
Hotel Style:
#9 Green Hotel in Denver
#19 Luxury Hotel in Denver
#48 Business Hotel in Denver
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Denver Downtown Hotel staff and other travellers.
17 questions
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South Dakota

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Questions? Get answers from Sheraton Denver Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None do not stay here”
 of 5 bubbles personalp2015, 19 Feb 2017 | Read review
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 of 5 bubbles 72bobs, 17 Feb 2017 | Read review
“Ask for the mountain view room away from the rising sun”
  • Double Room
 of 5 bubbles 391benjaminl, 4 Feb 2017 | Read review
“Tower club level”
 of 5 bubbles AllenCarter, 2 Feb 2017 | Read review
“Rooms on the East side have a good view of Downtown.”
 of 5 bubbles X3898ZBjoer, 30 Jan 2017 | Read review
5 of 5