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The Brown Palace Hotel and Spa, Autograph Collection

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#28 of 150 Hotels in Denver
Certificate of Excellence
GreenLeadersGold level
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The Brown Palace Hotel and Spa, Autograph Collection
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1,586 Reviews from our TripAdvisor Community

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Showing 1,570: English reviews
Dallas, Texas
Reviewed 5 days ago NEW

I have eaten at this restaurant on numerous occasions and because I love the Brown Palace hotel, keep hoping this restaurant will get better. As of today, I have concluded it will not. Rude concierge, overpriced pitiful food & clearly an old man club. The worst club sandwich in all of North America, although old men may be happy with...

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Helpful?
Thank randknew
BPManager, Director of Food and Beverage at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Mr. Randknew Thank you for taking the time to complete the Trip Advisor Survey in regards to your recent dining experience at The Brown Palace Hotel and Spa. As we pride ourselves on delivering a memorable dining experience, we have unfortunately fallen short of our goal during your recent visit. Please accept our sincerest apologies for the food not being...

Bradenton, Florida
Reviewed 2 weeks ago

I forgot my charger and the socket in the room. Called the hotel in few hours on December 26 till now never heard back from them!!!!! they are still checking on it!!!! Never expect this from a Marriott Hotel

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1Thank Sammo94
Tampa, Florida
Reviewed 2 weeks ago via mobile

Hotel rooms are very chic, but small since this is a historic building. Ate at two places, bar in the ship style restaurant and Ellyngton's for brunch. The brunch is with the expense. If you go the last weekend before Thanksgiving you can see the champagne cascade ceremony. It is a lot of fun! The high tea there during Christmas...

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Thank Stacey B
Vail, Colorado
Reviewed 2 weeks ago

The food was mediocre to poor, and the atmosphere - while it used to be quaint with old wooden tables and lots of marine memorabilia, now has new plastic tables and chairs. We had hamburgers and fries - almost inedible, and roast beef au jus, which was a slab of grisly meat, not the finely cut slices we are used...

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1Thank gmizner
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear gmizner, Thank you for taking the time to share the details from your recent visit to the Ship Tavern. We apologize that the visit you encountered fell far from not only your expectations but ours as well. We have shared the information you gave us with the Culinary team as well as the Management team to ensure this is...

St. Petersburg, Florida
Reviewed 2 weeks ago

I stayed at the Brown Hotel in December, and was delightfully surprised how nice the Hotel was, the wedding I attended was in the main ballroom, which made the stay even more enjoyable. The Hotel was decorated for Christmas, which made a festive Holiday weekend. The room was large, with a bathroom, that was updated, and spotlessly cleaned. The bathroom...

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Thank 422richards422
Oklahoma City, Oklahoma
Reviewed 3 weeks ago

Stayed Dec 17 through 19th. From 9pm the room was very cold. It was -7 degrees outside and the room was about 60 degrees, but the windows radiated cold through the pane and the bed was next to the window. It was like the window was open. Also, be warned, the beds are on platforms and beds require a stepstool...

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Helpful?
Thank shinnhen
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear shinnhen, Thank you for joining us at The Brown Palace Hotel and Spa. We apologize for the discomfort you experienced during your visit. We have shared your review with the appropriate management team who are looking into the details provided. We hope that this will not deter you from joining us again as this visit was far from what...

Colorado
Reviewed 3 weeks ago via mobile

My husband and I went here expecting a tasty lunch. Our Chimay drafts ($11.00 each) arrived and had lost their heads to about a half inch down the glass and they were a long time coming. The fries we ordered with our sandwiches were luke warm and flaccid($5.00 extra for each). The prime rib was a luke warm hunk of...

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Helpful?
Thank happyjourneyer
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear happyjourneyer, Thank you for joining us at The Brown Palace Hotel and Spa and for dining with us in the Ship Tavern. We are saddened that the experience fell short of expectations. We would love to connect with you to gather more details in regards to your visit. Should you be interested in speaking with us please contact the...

Orlando, Florida
Reviewed 3 weeks ago

Classy, elegant and I cannot see how anyone could be disappointed here. Great architecture and decoration. It has been one of our best hotel experiences for sure. Great staff, 5 star service. The rooms are beautiful. The lobby is very romantic, cozy and we loved hanging out there, meeting and talking to people.

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Thank Cris H
Denver, Colorado
Reviewed 4 weeks ago

We had a phenomenal time at the holiday champagne brunch. The service was fantastic. Every time we turned around our coffee cups and champagne glasses were being filled. The food options were amazing - and included a lot of healthy choices if wanted to go in that direction. The live music also really added to the ambiance.

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Thank Wanderlust_in_Denver
Fallbrook, California
Reviewed 5 weeks ago via mobile

We stayed here in a quick stopover in Denver, talk about history! There was a crazy love triangle that ended up in a murder suicide in the lobby bar back when the place was first built! They still do high tea, but we had to grab an Uber to catch our plane. Wish we had more time to talk to...

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Thank wandersallover

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Presidents, rock stars, executives, and discerning travelers all choose the one-of-a-kind ambiance of the historically luxurious Brown Palace Hotel and Spa, Denver's only four-star, four-diamond hotel. Guests are treated to grand architecture, 6 unique dining venues, a full service spa and salon, and distinctive accommodations. Experience Tradition With a Twist. ... more   less 

Additional Information about The Brown Palace Hotel and Spa, Autograph Collection

Address: 321 17th St., Denver, CO 80202
Region: United States > Colorado > Denver > Downtown
Price Range: £188 - £322 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Brown Palace Hotel and Spa, Autograph Collection 4.5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Brown Palace Denver
Hotel Brown Palace
Hotel Style:
#1 Green Hotel in Denver
#7 Spa Hotel in Denver
#13 Luxury Hotel in Denver
#19 Romantic Hotel in Denver
#31 Family Hotel in Denver
#31 Business Hotel in Denver
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Questions & Answers

Here's what travellers have asked, with answers from The Brown Palace Hotel and Spa, Autograph Collection staff and other travellers.
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Questions? Get answers from The Brown Palace Hotel and Spa, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are noisy and you can hear the loud music”
 of 5 bubbles Sammo94, 3 Jan 2017 | Read review
“Ask for a room in the hallway, if you are bothered by noise.”
 of 5 bubbles 422richards422, 2 Jan 2017 | Read review
“Rooms with 2 double beds were more than twice as big as those with 1 double or queen.”
 of 5 bubbles drhead8424, 15 Dec 2016 | Read review
“Good luck getting the room you thought you reserved!”
 of 5 bubbles dakokie, 13 Dec 2016 | Read review
“If you need afternoon quiet, request room away from the atrium. The live piano from tea service drifts up.”
 of 5 bubbles Giggly_CO, 10 Dec 2016 | Read review
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