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General Palmer Hotel

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Traveller (194)
Room & Suite (79)
Dining (8)
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Overview
  • Excellent58%
  • Very good27%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“lone spur cafe”(19 reviews)
“train station”(45 reviews)
“the main hotel”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Concierge
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (533)
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509 results
Traveller rating
295
132
48
22
12
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295
132
48
22
12
Show reviews that mention
All reviewslone spur cafetrain stationthe main hotelteddy bearspresidential suitecontinental breakfastinterior roomvictorian decorhalf blockmain streetcookiescharming hotelstained glassfavorite hotelrestaurants and shopsno elevatormiddle of town
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1 - 5 of 509 reviews
Reviewed 3 days ago

My husband and I were there for our 32nd anniversary. Room was clean and very comfortable. We rode on the train to Silverton during our stay. Scenary was beautiful! I would recommend this hotel and the train trip!

Thank LEB1985
Reviewed 1 week ago

Stayed at the General Palmer Hotel from June 19 through June 22, 2018.It was a great stay. The rooms are very clean, very comfortable, and Victorian. The staff was very helpful, professional, and friendly. Breakfast was simple but delicious. Also the chocolate chip cookies every...More

Thank Thomas N
Response from Kalena_U, Manager at General Palmer HotelResponded 4 days ago

Thank you for your review of the hotel! We very much appreciate your comments and feedback and we hope you enjoyed your time spent in Durango. Thank you for choosing to stay with us, and we hope you will be back to visit again soon!

Reviewed 2 weeks ago

we decided to try this hotel, because we had an early flight out of Durango airport. the room was lovely, clean and roomier than the Straghter Hotel. Right in the middle of town and it had a nice breakfast buffet included in the room price.More

Thank Lynn G
Response from Kalena_U, General Manager at General Palmer HotelResponded 1 week ago

Thank you for your review of the hotel! We appreciate your comments and feedback, and we are very glad to hear you enjoyed your stay with us. We hope you enjoyed your time in Durango, and thank you for choosing to stay with us. We...More

Reviewed 3 weeks ago

Stayed with friends for two nights in May, absolutely loved the room and Durango, we had such a great time, unfortunately though we had paid for breakfast on the first morning we had no breakfast, there were several other couples complaining to reception as the...More

Thank diddymitch
Response from Kalena_U, General Manager at General Palmer HotelResponded 2 weeks ago

Thank you for your review of the hotel. We do offer a complimentary breakfast in the morning, served in our breakfast room, in the lobby. This breakfast is complimentary to all guests of the hotel. We apologize that that was not made clear by our...More

Reviewed 4 weeks ago via mobile

Stayed here 2 nights - mostly because we were supposed to take to historic train to Silverton one day. Unfortunately the 416 Durango fire made that impossible so we went zip lining instead! Check-in main building was straight forward (delicious cookies after 2pm!) and we...More

Thank HeatherJ22
Response from Kalena_U, Manager at General Palmer HotelResponded 4 weeks ago

Thank you for your review of the hotel! We are very happy to hear that you enjoyed your stay. Yes, most of our multi-bed rooms are located in the Palace Wing which is across the parking lot, but even closer to the train! We really...More

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About
Description
Rich with Victorian elegance, the General Palmer Hotel has all the modern comforts that you would expect of a Four Diamond establishment. Named after General William Jackson Palmer who established the hotel in ...More 1898, the General Palmer is the only historical Four Diamond Hotel in Southwestern Colorado. Each room has been hand decorated in the Victorian era with luxurious amenities. It’s the little touches that make the General Palmer unique; freshly baked muffins each morning and Teddy Bears on every bed. Enjoy our southwestern hospitality with concierge service from a gracious and caring staff available day and night, year around. We are located in downtown Durango right next door to the Narrow Gauge Railroad and we are within easy walking distance of many fine dining restaurants. Less
Hotel class
Hotel class
Hotel Style
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Concierge
Multilingual Staff
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Style
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Hotel Style
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (194)
Room & Suite (79)
Dining (8)
Questions & Answers
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BigJoBR
2 May 2017|
AnswerShow all 2 answers
Response from Laura H | Reviewed this property |
Elevator worked and the bell/desk person took our bags up!
0
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Pjdarnell1
11 February 2017|
AnswerShow all 2 answers
Response from huntress411 | Reviewed this property |
Hello! I do apologize for the delay. I do not get on here alot and am quite busy! I don't know if it's too late or not, but we had a WONDERFUL stay! The staff were very nice and respectful. Hope this helps!
0
Votes