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Best Western Durango Inn & Suites

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Traveller (49)
Room & Suite (41)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Quiet
HOTEL CLASS
Hotel links
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Special Offer:BOOK DIRECT
Hotel deals

Location

Full view
68Somewhat walkable
Grade: 68 out of 100
43Restaurantswithin 0.75 miles
16Attractionswithin 0.75 miles
771Reviews
82Photos
3Q+A
83Room tips
Traveller rating
  • 281
  • 293
  • 129
  • 38
  • 30
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Popular mentions
Took a quick little trip outta town to relax. We got an excellent rate thru the website and from check in to check out everything was to our expectations of what kind of quick, easy, friendly customer service when checking in. Our questions were answered and directions were easy
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Review collected in partnership with Best Western
Response from Icaretwo, Owner at Best Western Durango Inn & Suites
Responded 4 weeks ago
Thank you for your review. We are glad you chose us and it was a true pleasure being of service to you. We hope to see you again soon.
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Hotel's Favourite
I gave my daughter and family a trip to the Polar Express and hotel for early Christmas gift! I called this Best Western and received help from Brian! He worked with me to have the hotel paid for from my card, without having to send it with my daughter. He set them up with a
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Response from Icaretwo, Owner at Best Western Durango Inn & Suites
Responded 27 Nov 2018
WOW! Thank you for the terrific review but most of all, thank you for calling out Brian. He is a valued member of our team and does a terrific job. There is no greater joy for the team than to see their name in social media and be recognized. Much appreciated! We are super happy all had a great time and we look forward to seeing everyone again the future. We will start our holiday cookie decorating this weekend as well as our hot chocolate bar so if you pass by, stop in for a sip!
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Came to Durango for a weekend getaway with my wife and daughter. Hotel staff was very friendly and even had a christmas cookie decorating station setup for a coupe hours each evening. Room was very clean and breakfast was very good.
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Review collected in partnership with Best Western
Response from Icaretwo, Owner at Best Western Durango Inn & Suites
Responded 2 Jan 2019
We are excited that you had a terrific time and that you enjoyed your stay. We hope you enjoyed some of our wine happy hour, and our hot chocolate bar. Our housekeepers are some of the best, as you know and of course, hospitality is our business so friendly is our game. We are so happy to have had you here and hope to see you again in the future. Thank you for choosing us.
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When I took my trip to Colorado I had no idea how beautiful Durango Colorado would be. As I pulled into Durango looking for the Best Western that I had booked my stay in I was overwhelmed and my eyes were drawn to the beautiful mountains and the pines and snow that rested
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Review collected in partnership with Best Western
Response from Icaretwo, Owner at Best Western Durango Inn & Suites
Responded 24 Dec 2018
We are so thrilled you enjoyed your stay. Colorado is beautiful and we are excited you enjoyed what we have to offer here as well. We are 3/4 mile from the downtown area and a great value. As you know, we have an extensive breakfast, a daily wine happy hour, a hot chocolate bar during the holidays and we even do cookie decorating! We hope to see you again soon. Thank you for choosing us.
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We had a great experience at the Best Western Durango Inn & Suites. They had cookie decorating for the kids, which went very well with my grandkids. Breakfast each morning was delicious, the entire staff was most accommodating. Thank you for the great trip experience
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Review collected in partnership with Best Western
Response from Icaretwo, Owner at Best Western Durango Inn & Suites
Responded 17 Dec 2018
We are so excited you enjoyed your stay. We love having the kids do cookies. Hopefully you enjoyed our complimentary hot chocolate bar, complimentary wine from 4:00pm-6:00pm as well. We will share your feedback with your staff. They love to know they are doing well. Thank you for choosing us and we look forward to seeing you again in the future.
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Suite (one of the queen beds)
Worst thing I found was a lone nut on the floor.
Clean fridge
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Yes, the downtown trolley does run to our hotel. There is a stop right in front of the hotel.
1 vote
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I keep thinking this I have responded to your request! We do allows pets. If you are looking for an Inn without pets I would highly recommend the Best Western Mountain Shadows or the Best Western Rio Grande. We do not have rooms that we do not allow pets. Hope that helps! Happy travels.
-1 votes
"If you have a dog, ask for a room with a back door to the dog area....you won't regret it!"
"Get a lower floor room with back door and access to the "back yard.""
"220 was a great room."
"The ground floor suites by the lobby are amazing!"
"Inside rooms in the winter would be choice."
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PRICE RANGE
US$74 - US$187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western durango hotel durangobest western durango inn and suitesdurango best western
LOCATION
United StatesColoradoDurango
NUMBER OF ROOMS
71
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