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Hampton Inn Durango

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Hampton Inn Durango
Hampton Inn Durango
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906 Reviews from our TripAdvisor Community

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Showing 892: English reviews
Campbell, Texas
Reviewed 2 days ago NEW

Great place to rest and unwind after traveling. Staff was helpful and courteous. Great breakfast food both mornings of our stay. Warm cookies for evening snack were wonderful. Rooms were clean and pool refreshing.

Review collected in partnership with Hampton
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Helpful?
Thank G3195ZQstevens
Scottsdale, United States
Reviewed 2 days ago NEW

Hampton Inn Durango was a great Hotel to stay at for our quick weekend trip to Durango. At check in Kevin was great and provided us with some Dinner suggestions. The Hotel room was clean and spacious.

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Helpful?
Thank 559erinf
Seattle, Washington
Reviewed 4 days ago NEW

We were in town to ski and visit family. We always stay at Hamptons when possible and we were certainly not disappointed with this one!!!. What a wonderful find this hotel was. The staff went above and beyond in everything they did. The breakfast was great every morning, hot and fresh, and the rooms were very clean. Our pet was...

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Helpful?
1Thank calvinhobbes84
Belen
Reviewed 2 weeks ago

Room walls dirty and door knows on closet and Coke running bathroom door frame. They moved me to another room I was so bugged I checked out of that hotel then I didn't get the room I choose on the Hilton honors app

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Thank Ajcnm505
CampK9, Public Relations Manager at Hampton Inn Durango, responded to this review

There are some guests that have been taught and encouraged that bad behavior is acceptable and in some cases profitable. It was determined after much staff abuse that it would be best for this guest to check out of the hotel. The GM and Head Housekeeper personally inspected the rooms in questions and found no such conditions. We strive and...

Evergreen, Colorado
Reviewed 2 weeks ago

I'd like to start my review by stating that the staff at the Hampton Inn Durango are all very nice and helpful. Brandon, Josh and Jenny (the manager) were all very nice. However, having a really nice staff doesn't always make up for problems. Especially when you don't have hot water for showers at night and in the morning. Yes,...

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Helpful?
Thank L2Y261
CampK9, Guest Relations Manager at Hampton Inn Durango, responded to this review

We would like to thank you for your stay and review of our hotel. We want to reassure everybody that all the hotel hot water heaters in the hotel have been replaced and are up and running to full capacity. Unfortunately we had an unforeseen failure with a portion of our hot water system. This condition caused a less than...

El Paso, Texas
Reviewed 2 weeks ago

We stayed two nights between Christmas and New Years- the staff was very helpful and professional. They had boiler out and we had lukewarm shower water, they proactively acknowledged it and offered to credit us the cost for one nights stay.

Review collected in partnership with Hampton
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Helpful?
Thank Martin H
CampK9, Public Relations Manager at Hampton Inn Durango, responded to this review

While we tried to remedy the situation with the hot water heater as quickly as possible during the Holiday's, neither the parts or the skilled labor were available to correct this situation immediately. We apologize for this unexpected inconvenience and want to reassure out guests that it is our goal to continue to satisfy every guest every time. We look...

Round Rock, Texas
Reviewed 2 weeks ago

Had the hot water been working properly during our stay, I would have easily given this hotel 5 stars. We are Hilton Honors Gold members, just shy of their Diamond Elite level, and typically stay at Hampton Inns. Positives: Hotel was recently renovated. Very clean rooms and comfortable beds. Breakfast was more than I normally expect at Hampton Inns. The...

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Helpful?
Thank syd21300
Houston, Texas
Reviewed 2 weeks ago

The staff is extremely friendly and very informative; especially with the Holidays. You will never regret experiencing a Christmas Family Vacation at this place. I'm very picky and I was wanting for my family , especially my parents. To have the best time ever.

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2Thank marisolv2017
Camp Verde, Arizona
Reviewed 3 weeks ago

Brandon and Josh were top notch. Great service from check in until check out. They found a room for our family when they didn't have one available. Both Brandon and Josh helped our family navigate downtown, personally took us over to the computers to check out local places to eat, and offered late night milk and cookies to my daughters...

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Helpful?
Thank Vicki M
Foster, Kentucky, United States
Reviewed 3 weeks ago

It's on the north side of town, but still had restaurants nearby. Our room was clean, beds comfortable, and wall thermostat worked well......Heating unit under the window was quiet. Bathroom was a bit smaller than other Hamptons, but adequate. Staff was very friendly, and check-in was easy. Also nice pool and jacuzzi. Wi-Fi easy to access. Our room overlooked the...

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Helpful?
Thank Mark-Mary A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the pet friendly Hampton Inn Hotel in Durango, Colorado. Whether you are traveling to downtown Durango or have a day trip planned to Mesa Verde National Park, we've got you covered. Enjoy free Wi-Fi, free breakfast daily, out front access to the downtown trolley and free parking at the Hampton Inn Durango Hotel. Step back in time with a ride on the Durango & Silverton Narrow Gauge Railroad. Find great hotel rates, specials and packages all online for the Hampton Inn Durango Hotel. ... more   less 

Additional Information about Hampton Inn Durango

Address: 3777 Main Ave., Durango, CO 81301
Region: United States > Colorado > Durango
Price Range: £86 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Durango 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Durango Hampton Inn
Hotel Style:
#1 Family Hotel in Durango
#1 Romantic Hotel in Durango
#3 Business Hotel in Durango
#4 Green Hotel in Durango
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Durango staff and other travellers.
5 questions
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Manhattan Beach, California
2 months ago
Sylvania, Ohio
5 months ago
Salida, Colorado
over a year ago
Salida, Colorado
over a year ago

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Questions? Get answers from Hampton Inn Durango staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get rooms on back side of hotel”
 of 5 bubbles calvinhobbes84, 17 Jan 2017 | Read review
“I believe the top floors facing the front would have a mountain view.”
 of 5 bubbles markmarya, 30 Dec 2016 | Read review
“having pets along minimizes the choice of rooms”
 of 5 bubbles nlofholm35, 27 Dec 2016 | Read review
“The street here is busy almost always”
 of 5 bubbles sequoyah101, 5 Dec 2016 | Read review
“Get one in the back, away from the highway noise.”
 of 5 bubbles CarltonB967, 20 Nov 2016 | Read review
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