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Quality Inn & Suites

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211 Reviews from our TripAdvisor Community

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Showing 203: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We come to Fort Collins about twice a year to visit family. The staff of the Quality Inn were incredibly friendly. They were waiting with a smile every time you walked in. We also enjoyed the free breakfast, pool and hot tub. We can't wait to come back next year.

Helpful?
1 Thank Tim B
South Dakota
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 weeks ago

Located in a great central location next to many great restaurants and shopping (REI and Trader Joes are right across the street). They have a nice sized pool and hot tub that were clean and clear! Pool area is nice and warm and was a great place to unwind after a day shopping or traveling. The staff were friendly and... More 

Helpful?
Thank RoadRunnur
Jennifer P, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

We stayed one night while in town for a brewery tour. Allie was great, very informative! She was able to honor our request for early check in and had plenty of great suggestions! We enjoyed the room as well as complimentary breakfast. The room is spacious to relax. I'm not in Fort Collins often but if I need to return... More 

Helpful?
1 Thank Paulette R
Jennifer P, General Manager at Quality Inn & Suites, responded to this review

Dear Paulette, Thank you for taking the time to write us a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We were here for a CSU Football Game and found the hotel to be very clean and comfortable! The front desk staff were helpful and welcoming. The area was convenient to many restaurants, as well as "Old Town". Definitely would recommend the Quality Inn and Suites and would stay here again. Great place and we enjoyed our stay.

Helpful?
1 Thank GAlady59
Jennifer P, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

2 reviews
Reviewed 4 weeks ago

My family and I stayed here over the CSU homecoming weekend. We were treated very well, our rooms were clean and comfortable (reserved king) with a nice seating area where we could visit and not feel that we were just hanging out on the bed. I used the exercise room each morning and the machines worked great, again clean and... More 

Helpful?
Thank Julia C
Jennifer P, General Manager at Quality Inn & Suites, responded to this review

Dear Julia, Thank you for taking the time write a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Gilbert, Arizona
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

We enjoyed our stay at the Quality Inn & Suites! The room was very clean, private and comfortable. The breakfast, which was included, had a large variety of hot and cold options that would meet most dietary needs. We requested and received a room with a king size bed which was very comfortable. We enjoyed the sitting area, micro-wave and... More 

Helpful?
Thank Susan L
Jennifer P, General Manager at Quality Inn & Suites, responded to this review

Dear Susan, Thank you so much for taking time to write a review on our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More 

Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 October 2016

I come to fort collins about once a month to stay with my boyfriend, and this has become our go-to property. It has been a really nice place, and to be honest it still is. The beds are very comfortable and while the train in the back can wake you up at night, fortunately it isn't that bad. The one... More 

Helpful?
Thank Sarah T
Jennifer P, General Manager at Quality Inn & Suites, responded to this review

Hi Sarah, I would first like to sincerely apologize for the issues that came about during your stay. We do have some new staff, yet that is no excuse for these issues. We strive to make our guests the number one priority of the hotel and it saddens me that we did not meet your expectations. I do appreciate you... More 

Lakewood, Colorado
2 reviews
Reviewed 4 October 2016

First, the room they checked me into was already occupied by another guest, so one can only imagine the surprise they got when they open up their hotel room to see people already in it. Second, I wanted to use the hot tub, but it was out of order, and the pool was too cold to swim in. Third, the... More 

Helpful?
Thank nob4554
Jayson B, General Manager at Quality Inn & Suites, responded to this review

Hello, Thank you for taking the time to fill out the multiple surveys on different websites. I know we have given a refund and are sincerely apologetic for the issues that you encountered during your stay. There is no excuse and we have taken the necessary steps to ensure that these issues will not happen again. We appreciate the feedback... More 

USA
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 October 2016

The hotel is on a street that's away from the busy traffic. It was clean, quiet, and comfortable. Although it really wasn't a big deal, after a long day of driving, we arrived at check-in time (3:00pm) and our room wasn't ready. We had to wait nearly 20 minutes before we could go to our room (there was a new... More 

Helpful?
Thank EmptyNestersUSA
Jennifer P, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Albuquerque
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 October 2016

This is our 4th stay here in the last 8 or so years. The hotel still is clean, well-maintained (with 2 exceptions), and has a friendly staff. Our first problem, a lack of water on the first of five mornings made for chilly showers. By the second morning this was fixed. Second, the wifi is terrible (and Quality Inn has... More 

Helpful?
Thank vectorvictor
Jennifer P, General Manager at Quality Inn & Suites, responded to this review

I appreciate you letting us know about the issues with the internet and water in your room. I cannot apologize enough for not exceeding your expectations. It is important that we are aware of these issues in order to tackle them head on. We appreciate you being such a loyal guest and would love the opportunity to host you again.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Quality Inn & Suites

Address: 4001 S. Mason Street, Fort Collins, CO 80525
Region: United States > Colorado > Fort Collins
Price Range: £62 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Quality Inn Fort Collins
Fort Collins Quality Inn
Hotel Style:
#4 Green Hotel in Fort Collins
#4 Romantic Hotel in Fort Collins
#6 Family Hotel in Fort Collins
#9 Business Hotel in Fort Collins
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
4 questions
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See all questions (4)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there is some street traffic noise, rooms on the back side might be quieter”
 of 5 bubbles RoadRunnur, 14 Nov 2016 | Read review
“South side rooms are away from the train noise.”
 of 5 bubbles GAlady59, 7 Nov 2016 | Read review
“We were located on the first floor on the corner.”
 of 5 bubbles susanlF1293GX, 31 Oct 2016 | Read review
“Rooms on the east side may be slightly quieter due to the railroad on the west side.”
 of 5 bubbles vectorvictor, 3 Oct 2016 | Read review
“Train tracks right behind the building make it difficult to sleep, don't bother with the free breakfast”
 of 5 bubbles heatherd842, 25 Aug 2016 | Read review
5 of 5
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