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Inn at Keystone

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Inn at Keystone
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265 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Reviewed 2 days ago NEWvia mobile

Location and staff were terrific but the condition of the hotel is terrible. The mattress appeared to be heavily damaged and their were soiled linen which we discovered two days in a row. Most if not all hotel furniture is warm and soiled and elevators need a makeover. The first day breakfast buffet was a combination of cold scrambled egg...

Thank NorthernVirgin1a
Ellen N, General Manager at Inn at Keystone, responded to this review

Hello NorthernVirgin1a, thank you for taking the time to review us on Tripadvisor and thank you also for your positive comments in regards to our team. I apologize that breakfast was below standard and that property condition fell short of your expectations. In April, we will be starting a renovation of all our guest rooms. I hope you will give...

Omaha, Nebraska
Reviewed 3 days ago NEWvia mobile

I stayed at The Inn as this was the best available (closest to slopes) because close to Presidents Day weekend. We stayed in a King Bedroom Suite (room 540). I was happy with the room - small refrigerator, one room with couch and one room with Kind bed, 2 bathrooms. Ski locker available in Lower Level off garage that I...

Thank carriemcginness
Ellen N, General Manager at Inn at Keystone, responded to this review

Thank you Carriemcginness for your review and comments on Tripadvisor. I'm happy that you were pleased with your room and enjoyed the complimentary breakfast. My apologies that your tv was not working upon your arrival but I am glad to know that the issue was fixed promptly. We do hope that you will return again soon. - Ellen

Denver, Colorado
Reviewed 2 weeks ago

I have stayed at this hotel a couple times. This time the room was more than a $100 more for the same room. The hotel staff is very courteous. The room is nice but nothing extraordinary. If you are a light sleeper or have small children, you may want to be aware that the noise level was high and went...

1Thank Pamela D
Ellen N, General Manager at Inn at Keystone, responded to this review

Dear Pamela D, thank you for your recent stay here at the Inn at Keystone. My apologies regarding the noise during this last visit, we appreciate the feedback and will ask our team to increase their awareness. We do realize that during our busy times, we do not have enough parking onsite to accommodate all our guests which is why...

Reviewed 3 weeks ago via mobile

Very close to ski areas, gondolas, river run village. Good shuttle service but no covered waiting area. Especially in winters it'll be very helpful with little kids if there is a waiting area. Nice and cozy place to spend time with family in the evenings by the fire place after a long day out. Good restaurant in the resort. Beautiful...

Thank Deepa1234
Ellen N, General Manager at Inn at Keystone, responded to this review

Hello Deepa1234 and thank you choosing to stay at the Inn at Keystone. I'm happy to know that you and your family enjoyed our relaxing by the fireplace and the scenery from your mountain view room. We look forward to having you visit us again! Ellen

Reviewed 3 weeks ago via mobile

Our second time here. We got a suite for a few more dollars per night and it doubled our space - worth it! This is a dog friendly hotel. Great for our family, but the yapping from the next room is tiresome. It's a short walk to the chair lifts - not bad, but not "ski in ski out". The...

Thank Nicholas M
Ellen N, General Manager at Inn at Keystone, responded to this review

Thank you Nicholas M for taking the time to review us on Tripadvisor. I happy to hear that overall you enjoyed your stay with us and are likely to return. I do apologize that there was a dog that was noisy and bothersome. Should this occur again on your next visit, please let our front desk us know and we...

Reviewed 4 weeks ago via mobile

I was "stranded" in Keystone having made a reservation on VRBO for an adjacent property that reeked of marijuana upon my arrival. I left my original reservation and called the Inn at Keystone. I was met with a friendly reservation agent who provided me with an amazing room for the same cost as the one I left. The stay at...

Thank Laramy G
Ellen N, General Manager at Inn at Keystone, responded to this review

Thank you Laramy G for your TripAdvisor review and recommendation. We appreciate the opportunity to help you out and are happy to know that we were able to assist in making your visit to Keystone a positive one. We hope to see you again soon. Thanks again, Ellen

harmony Pa
Reviewed 4 weeks ago

Went for a quick trip over new years. The staff was friendly, rooms clean. restaurant was good. Good location within walking distance to slopes. Had a few hot tubs to dip in. ski locker area. Staff was always friendly and helpful.

Thank Stillerz1
Ellen N, General Manager at Inn at Keystone, responded to this review

Hello and thank you Stillerz1 for your comments regarding your stay and for choosing the Inn at Keystone. We hope to have the opportunity to welcome you again in the near future. Kind Regards, Ellen

Reviewed 7 January 2017 via mobile

Our family of 3 stayed in a room with 2 queen beds. The size of the room was average but seemed small, especially considering all of the equipment we had brought for skiing. Each room has a locked locker on the lower level for skis, but the locker is too small to fit boots. The somewhat dated bathroom was also...

1Thank Kristen Z
Ellen N, General Manager at Inn at Keystone, responded to this review

Hello Kristen, Thank you for taking the time to write about your experience here at the Inn at Keystone. I'm glad to know that overall, you and your family enjoyed your stay and i sincerely hope that when you return, you will be pleased with the updates we have planned for our guest rooms and public areas. When you come...

Salem, Massachusetts
Reviewed 5 January 2017

We found the inn very very dated with need of some repairs but very clean. The staff was extremely helpful The amenities were wonderful and the breakfast what we expected. I had mountain sickness for two days and the staff was very helpful with remedies and considerations. The unlimited filtered water and tea was welcomed. Would stay again but don't...

Thank rockinmimi2
Ellen N, General Manager at Inn at Keystone, responded to this review

Dear Rockinmimi, I'm sorry to hear that you were not feeling well during your stay here but glad that our team did what they could to make you more comfortable. Aside from not feeling well, I do hope you had an enjoyable and memorable time with your children and grandchildren. Sincerely, ~ Ellen - Should you decide to visit again,...

Santa Clara, California
Reviewed 1 January 2017

Reserved here instead of Keystone Lodge through AAA due to discount without any problems. We checked-in around 3:30 pm and it was quite busy at the front desk with many other people doing the same thing. Front staff was very professional and did very well despite the demands placed from the people checking-in and phone calls coming in. The lobby...

1Thank R C
Ellen N, General Manager at Inn at Keystone, responded to this review

Happy New Year R.C.! Thank you for spending your holidays with us here in Keystone! I'm glad you found our team here to be friendly and helpful, it is something that we hope comes across to all our guests. I'm also happy to know that you were able to use and take advantage of the little extras and amenities we...

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  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Inn at Keystone

Address: US Highway 6, Keystone, CO 80435
Region: United States > Colorado > Keystone
Price Range: £151 - £287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Inn at Keystone 3*
Number of rooms: 103
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Also Known As:
Inn At Keystone Hotel Keystone
Inn Keystone
Keystone Inn
Hotel Keystone
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Questions & Answers

Here's what travellers have asked, with answers from Inn at Keystone staff and other travellers.
16 questions
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Grand Junction, Colorado
over a year ago
Fort Morgan, Colorado
4 months ago
Denver, CO
7 months ago

See all questions (16)

Questions? Get answers from Inn at Keystone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view of the mountains is spectacular but makes for a very hot room in the afternoon sun.”
 of 5 bubbles rockinmimi2, 5 Jan 2017 | Read review
“Choose a room facing the mountain.”
  • Plugs galore! The alarm clock also has charging capabilities!
  • Hooray for a humidifier!
 of 5 bubbles RC625, 1 Jan 2017 | Read review
“Second floor seemed to be the dog level. Mountain view was the rear of the hotel away from the street.”
  • View from room window
 of 5 bubbles aspillman24, 29 Dec 2016 | Read review
“We were on 5th floor, so nice views, and had hot tub on our floor.”
 of 5 bubbles Stephen-in-TX, 17 Aug 2016 | Read review
“Choose a room on the mountain side. Then you won't hear traffic or people entering and leaving the hotel.”
 of 5 bubbles CSC7709, 1 Aug 2016 | Read review
5 of 5