I've stayed here several times, the rooms are very nice, housekeeper Lee does an amazing job. During the transformation at the front desk, Sheri and Nancy handled it very well, very professional, Thank you ladies! I look forward to staying again.
The 4 star rating I saw online was completely misleading. All started upon arrival. I think this is the only hotel that did not have automatic doors at the entrance, as people are carrying bags/luggage. All downhill from there. The front desk lady was gone for 10 minutes…
I picked this hotel based on TripAdvisor reviews. My family and I were planning to spend a single night here, but we changed our minds after getting to the room. The room was huge and dark. I found what looked to be bed bug eggs and sloughed exoskeletons on the mattress under…
Room was decent, but walking the halls has a creepy vibe. I wonder if the State of Colorado is using it as a halfway house of some sort. Lock the door and don't walk the halls alone. I will never ever go back.
Desk did not give the reserved room. I reserved West Side End of Wing. I received the reserved email. But the woman at the Bell desk did not give that room. Room was North side with poor view and serious noise. Also I asked many times to change the reserved room. But they did…
"Choose a room next to the elevator if you're on an upper floor. There's only 1 elevator"
"I’m on the west side and the view is great I’m also on the second floor noise hasn’t been a problem"
"Top floor might be best."
"Don't let the noise in the corridor scare you away. Once you're in your room, you can't here anything outside."
"Try and get third floor and a corner if possible. This will be very quiet."