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    Best Western Plus New England Inn & Suites

    2253 Berlin Turnpike, Berlin, CT 06037-4036
    +1 855-595-6195
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    24/12/2017 25/12/2017
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    US$97
    US$97
    US$97
    Traveller (16)
    Room & Suite (20)
    Dining (2)
    Overview
    • Excellent50%
    • Very good28%
    • Average12%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “front desk” (44 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair access
    Business Centre
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus New England Inn & Suites
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (299)
    There are newer reviews for Best Western Plus New England Inn & Suites
    See the most recent reviews
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    11 - 15 of 295 reviews

    Reviewed 8 October 2017

    Best Western Plus met our needs for a family reunion in the Glastonbury area. It was comfortable, clean, and provided a large variety of food for breakfast. Coffee, hot water, iced water, and juice was available all day long.

    Review collected in partnership with Best Western
    Thank Mary S
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 10 October 2017

    We loved having your entire family with us for the week, we certainly appreciate you all staying with us. The entire staff mentioned how nice everyone was. We hope to have you stay with us again on your next visit to the area.

    Reviewed 3 October 2017

    Clean, Clean, Clean and Great Staff. The breakfast area is wonderful and the food consistently great! The bed was super comfortable and there was always someone available at the front desk if you had any questions. Did someone say Pool?...the one at the location is...More

    Review collected in partnership with Best Western
    Thank Carl123East
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 4 October 2017

    Thank you for staying with us and for taking the time to leave us such a wonderful review, we certainly do appreciate it. We are delighted that you had a great stay with us, and are happy that you found our property to be so...More

    Reviewed 27 August 2017

    My husband got injured at the pool area because of a loosen piece of the floor. Nobody helped, he got a cut in his finger and some scratches on his leg and the lady at the front desk just offered a bandaid!!!! Not even something...More

    Review collected in partnership with Best Western
    Thank Rosa F
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 28 August 2017

    On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

    Reviewed 22 August 2017

    My family and I have stayed at Best Western's for all of our official and leisure travel. We have been happy with all of our stays, however this one was subpar. The room wasn't very clean. Dirty bathroom floor, poorly vacuumed, and burn holes on...More

    Review collected in partnership with Best Western
    Thank Rafael C
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 23 August 2017

    On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

    Reviewed 18 August 2017

    My family of 5 stayed here as a 1 night stay from a long trip home. (Maine to Pittsburgh). The room was huge for a double room, everything was clean and in working order. The beds were comfortable and had a ton of pillows on...More

    Review collected in partnership with Best Western
    Thank silvis2338
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 21 August 2017

    Thank you so much for staying with us and for taking the time to leave us a review, your business is very important to us and we value your feedback. We are delighted to see that your family had a great stay with us and...More

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    Days Inn Berlin Meriden
    255 reviews
    #4 of 9 hotels in Berlin
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$89 - US$118 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 52
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Travelocity, Orbitz, Cancelon, HotelQuickly, Evoline ltd and TripOnline SA so you can book your Best Western Plus New England Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Connecticut >
    • Berlin
    • Also Known As
    • Best Western Plus New England Hotel Berlin ,
    • Best Western Plus New England Inn And Suites ,
    • Best Western Berlin ,
    • Berlin Best Western
    Add Photo Photos
    Traveller (16)
    Room & Suite (20)
    Dining (2)
    Hotel & Grounds (8)
    Bathroom (4)
    Business Centre & Event Rooms (2)
    Nearby
    Holiday Inn Express Hotel & Suites Meriden
    144 reviews
    1.34 miles away
     
    Comfort Inn & Suites Conference Center
    188 reviews
    4.44 miles away
     
    Days Inn Berlin Meriden
    255 reviews
    .25 miles away
     
    Nearby Restaurants
    Uncle D's Diner
    15 reviews
    2.35 miles away
    Josie's Corner LLC
    53 reviews
    2.46 miles away
    Hometown Grille
    10 reviews
    2.36 miles away
    Village Pizza Restaurant
    5 reviews
    2.37 miles away
    Nearby Attractions
    Team vs. Time
    152 reviews
    3.42 miles away
    Safari Golf
    36 reviews
    .18 miles away
    New Britain Youth Museum at Hungerford Park
    6 reviews
    3.93 miles away
    Guiffrida Park
    19 reviews
    2.15 miles away
    Ask a question
    Questions & Answers
    Anita E
    18 April 2017|
    AnswerShow all 3 answers
    Response from Gary D | Property representative |
    Hello we are 18 miles away which is about 20 minutes. Our hotel is located in the center of CT making it convenient to visit other attractions as well. We also have many restaurants close by and an indoor pool. Please call... More
    2
    Votes
    MGJZ
    17 November 2016|
    AnswerShow all 5 answers
    Response from Jenny P | Reviewed this property |
    Yes there is a mall like 5 minutes away in car, n breakfast is good, the have cold cereal, hot cereal,waffles, eggs (scrambled or hard boil) sausauge patties, bacon, bread (white or wheat) bagels as well, fruits, danish... More
    2
    Votes
    Anonymous N
    2 November 2016|
    AnswerShow all 5 answers
    Response from cathelynj | Reviewed this property |
    It's heated and not over chlorinated. Not a huge pool, but nice enough.
    1
    Vote
    Room Tips
    "Check refrigerator setting if you plan to use it."
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    "Ask for a room with a view of the woods. It will probably be a view of a roof, but it beats the alternative..."
    Read review
    "Opt for the second floor and away from the elevator."
    Read review
    "do not stay here if it is full to capacity"
    Read review
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