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Holiday Inn Hartford Downtown Area

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Traveller (25)
Room & Suite (21)
Pool & Beach (4)
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Overview
  • Excellent45%
  • Very good26%
  • Average15%
  • Poor8%
  • Terrible6%
Travellers talk about
“front desk”(64 reviews)
“room was clean”(20 reviews)
“shuttle service”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Hartford Downtown Area
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Offers from Holiday Inn Hartford Downtown Area
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (280)
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Traveller rating
121
71
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16
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LanguageEnglish
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121
71
43
23
16
Show reviews that mention
All reviewsfront deskroom was cleanshuttle servicechoose this hotelconvention centerthe hotel staffhartford downtownthe staff was friendly and helpfuleasy accessdefinitely stay here againfree shuttlefree breakfastconvenient locationterryedwardhighwaygm
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1 - 5 of 274 reviews
Reviewed today via mobile

Stayed here overnight after a concert in the area. The hotel is very clean, the room was very nice and quiet. The breakfast buffet was yummy, and not really expensive. I’d recommend the “book with breakfast” option to avoid any issues with weather or not...More

Thank ALG-Millbury
Hotel's Favourite
Reviewed 27 March 2018

Visiting Hartford, CT for Golf Show and this was the host hotel.. Very convenient location to the Hartford Convention Center and you can walk across the bridge.. Shuttle service is available Monday - Friday only...Breakfast buffet is available but not included in room. Rooms were...More

Thank Dick B
Response from Mark H, General Manager at Holiday Inn Hartford Downtown AreaResponded 28 March 2018

Dear Dick B, We are so excited to hear that your stay was outstanding. We especially appreciate you recognizing our excellent Housekeeping Team. Although we hope you return sooner, we look forward to seeing you for next year's show. Fondly, Mark Henshaw General Manager

Reviewed 3 weeks ago

The staff was friendly however there were so many issues during my 1 night stay and there was not a manager available either at night when expereincing issues or in the morning when checking out. With the amount of people that were booked there for...More

2  Thank Beth S
Response from IHGService, Guest Relations Manager at Holiday Inn Hartford Downtown AreaResponded 1 week ago

Hello Beth S, Thank you for choosing to stay with us and for leaving a review. I am very sorry to hear about the inconveniences you have faced during your stay. I also sincerely apologize for the lack of service when you needed it the...More

Reviewed 4 weeks ago via mobile

The breakfast buffet was good and the coffee even better. The room was clean, the bed wasn't very comfortable and disapointed that there was no fridge. I also found it a bit noisy. But for a last minute stay late at night it was fine....More

Thank tabathamaeb
Response from Mark H, General Manager at Holiday Inn Hartford Downtown AreaResponded 4 weeks ago

Dear tabathameaeb, Thank you so much for your positive review. I am so pleased that you enjoyed our breakfast so much but especially appreciate your comments on our wonderful Team. We hope to have you back again soon! Regards, Mark Henshaw General Manager

Reviewed 15 April 2018 via mobile

Stayed here twice in the last 2 weeks due to a family emergency. Very clean, comfortable, warm and inviting. The staff also go out of their way to welcome you and make sure you are set. Brandon greeted me both weekends and was upbeat and...More

Thank Pscyclist
Response from Mark H, General Manager at Holiday Inn Hartford Downtown AreaResponded 16 April 2018

Dear Pscyclist, It is so great to hear that our staff went above and beyond to ensure your comfort on both of your recent stays. We send positive thoughts for your family member during this hard time. We will be sharing your comments with our...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Room Service
Free Parking
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$102 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$102 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (25)
Room & Suite (21)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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advajzer
9 March 2016|
Answer
Response from Ty H | Reviewed this property |
No the windows do not open. But keep in mind that, that is for safety reasons. Families stay at the hotel with young children and it is possible for them to fall out. I don't think you will find to many multi-level hotels... More
0
Votes
Kristine B
16 October 2015|
AnswerShow all 2 answers
Response from safe_foodforyou | Reviewed this property |
No shuttle to the airport. It's about a 30 minute ride. You could walk to XL center but I recommend you the the hotel shuttle.
0
Votes
Room Tips
"Find another hotel"
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"Make sure you check all of the appliances and linen in the room before settling in, and make sure you check..."
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"I am not sure what is a good room in this hotel as someone was smoking weed and you could smell it in the..."
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"Our room was facing the main street of the hotel, you can see the tall buildings of the city and also the..."
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