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Holiday Inn Hartford Downtown Area

Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Room Service
Free Parking
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hotel description
Easily accessible from Interstates 91 and 84 and located only 12 miles from Bradley International Airport, Holiday Inn Hartford Downtown Area features 215 tastefully appointed guest rooms and suites. Additionally, there is more than 7,200 square feet of meeting and event spaces. Plus a restaurant and lounge.
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Traveller (25)
Room & Suite (21)
Pool & Beach (4)
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Overview
  • Excellent47%
  • Very good25%
  • Average15%
  • Poor7%
  • Terrible6%
Travellers talk about
“front desk”(64 reviews)
“room was clean”(20 reviews)
“shuttle service”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Holiday Inn Hartford Downtown Area
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (277)
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Traveller rating
121
69
43
22
16
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121
69
43
22
16
Show reviews that mention
All reviewsfront deskroom was cleanshuttle servicechoose this hotelconvention centerthe hotel staffhartford downtownthe staff was friendly and helpfuleasy accessdefinitely stay here againfree shuttlefree breakfastconvenient locationterryedwardhighwaygm
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11 - 15 of 271 reviews
Reviewed 27 October 2017 via mobile

We stayed at this hotel while in Hartford on business to photograph the marathon. Overall it was a nice clean and comfortable room. We were disappointed that the breakfast service didnt start until 7am and we had to be well on our way to work...More

Thank Lynne R
Response from IHGService, Guest Relations Manager at Holiday Inn Hartford Downtown AreaResponded 11 November 2017

Hi Lynne R, Thank you for staying at the Holiday Inn Hartford Downtown Area and for taking the time to share your experience with us. We are delighted to learn that you found our rooms to be clean and comfortable. However, I'm sorry to hear...More

Reviewed 27 October 2017

I have stayed here a few times. My room is always clean and well maintained . The banquet for on convention was outstanding. We usually swim in the pool when we come .... this year we found the pool to gross to go in, There...More

Thank WBP_12
Reviewed 14 October 2017 via mobile

The hotel was listed as one of the hotels for the Hartford marathon so we stayed for two nights. The room was nice enough, I would put it at the same standards as other holiday inns. The only issue was that the drain in the...More

Thank DaveGNL
Response from IHGService, Guest Relations Manager at Holiday Inn Hartford Downtown AreaResponded 29 October 2017

Hi DaveGNL, Thank you for leaving a review and highlighting that our hotel suited your requirements. I am glad to hear that the room was comfortable enough and that the location worked well for your trip. I regret to learn that you were dismayed with...More

Reviewed 11 October 2017 via mobile

We checked in after 4pm and asked if they could send a crib to the room if it was available. The staff was very friendly and called housekeeping immediately asking for it to go to our room. He told me no need to wait, it...More

Thank Annie S
Response from IHGService, Guest Relations Manager at Holiday Inn Hartford Downtown AreaResponded 25 October 2017

Hello Annie S, Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. While I am pleased that you found our staff friendly, I truly value the negative comments as this gives us the opportunity of improving...More

Reviewed 10 October 2017

EXTREMELY POOR SERVICE. Understaffed, poorly managed hotel. We booked a standard room (2 beds) at this hotel on Saturday October 7th. After a 45 minute wait to check in, we found ourselves upstairs in a KING room. We returned to the crowded lobby to find...More

Thank PAPowerwalker
Response from IHGService, Guest Relations Manager at Holiday Inn Hartford Downtown AreaResponded 25 October 2017

Dear PAPowerwalker, Thank you for your recent stay with us and reviewing our property. Please accept my sincerest apology for the unexpected experience you had with the level of service you received from our staff and the challenges you had with the noise and the...More

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About
Awards & Recognition
GreenPartner
Details
Price range
US$100 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$100 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (25)
Room & Suite (21)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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advajzer
9 March 2016|
Answer
Response from Ty H | Reviewed this property |
No the windows do not open. But keep in mind that, that is for safety reasons. Families stay at the hotel with young children and it is possible for them to fall out. I don't think you will find to many multi-level hotels... More
0
Votes
Kristine B
16 October 2015|
AnswerShow all 2 answers
Response from safe_foodforyou | Reviewed this property |
No shuttle to the airport. It's about a 30 minute ride. You could walk to XL center but I recommend you the the hotel shuttle.
0
Votes
Room Tips
"Find another hotel"
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"Make sure you check all of the appliances and linen in the room before settling in, and make sure you check..."
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"I am not sure what is a good room in this hotel as someone was smoking weed and you could smell it in the..."
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"Our room was facing the main street of the hotel, you can see the tall buildings of the city and also the..."
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