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Holiday Inn Hartford Downtown Area

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Holiday Inn Hartford Downtown Area
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217 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hartford Downtown Area
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Showing 213: English reviews
New York
Reviewed 30 August 2016

Stayed here on a business trip for 2 weeks. This morning I went to my car and to my surprise I found it on bricks because all four tires had been stolen overnight IN THE HOTEL PARKING LOT. My car was parked directly in front of the hotel within eyesight of the hotel lobby. After speaking to the staff and...

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Helpful?
Thank Cassandra F
IHGService, Guest Relations Manager at Holiday Inn Hartford Downtown Area, responded to this review

Dear CF_10591, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and...

Somers, Connecticut
Reviewed 29 August 2016 via mobile

My company hosts a event every month and every month the Bartender Terry is always smiling and able to handle a million orders being thrown at her. She is an absolute rockstar!!!! I can't believe how well she handles all the demands at once and never break a sweat!! She is one in a million!

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Helpful?
Thank Rachael M
Management response:

Dear Rachael We greatly appreciate you taking the time to make us aware of your delightful experience during your recent stay. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn a leader in excellence. Once again, thank you for your thoughtful comments. We look forward to the opportunity of...

California
Reviewed 23 August 2016

The Desk Crew are the most warm and sweet and attentive staff I have seen in a very long time. I travel a lot and that is saying something. Briana was so helpful couldn't ask for a better time. more than happy to return.

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Thank anamariagrey1
Management response:

Dear Guest I am very pleased to hear that our staff made your stay pleasant. I hope your next stay and just around the corner.We look forward to the opportunity of serving you in the future. Thank you for choosing IHG. Sincerely Fran Atiq General Manager Holiday Inn Hartford Downtown Area 100 East River Drive, East Hartford, CT 06108 Contact:...

Reviewed 22 August 2016 via mobile

It's alright but it's old like. The beds are comfortable though. The staff there are wonderful people. They are caring and will answer any question you have. They charge $18 a day for parking overnight I think that expensive but that up to you.

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1Thank PrettyLu
IHGService, Guest Relations Manager at Holiday Inn Hartford Downtown Area, responded to this review

Dear PrettyLu, Thank you for choosing to stay with us and leaving a feedback. I am pleased to note that you liked the comfortable bed and wonderful staff. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable and friendly accommodations. Your comments regarding the parking...

Pasadena, California
Reviewed 10 August 2016 via mobile

I stayed a week there on business, and with there not being much to do close by I found myself at the hotel lobby bar. After my first night, the bartender terry not only knew my name but my drink. She was the consummate professional, friendly, attentive, while always going well above and beyond the call of duty. As a...

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Helpful?
Thank jasonedens
Management response:

Dear Jason we were delighted to be your chosen hotel during your recent stay. We want to make sure every single guest stay with us experience exceptional service and high level of cleanliness. We look forward to the opportunity of serving you in the future. Thank you for choosing IHG. Sincerely Fran Atiq General Manager Holiday Inn Hartford Downtown Area...

Cupertino, California
Reviewed 10 August 2016

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Thank Explorer100
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Reviewed 7 August 2016 via mobile

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1Thank Jen A
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Wethersfield, Connecticut
Reviewed 5 August 2016

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Thank Melenik5
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Miami Beach, Florida
Reviewed 31 July 2016

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Thank idkcuzidc
Fran A, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Hartford, Connecticut
Reviewed 15 July 2016

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Thank christopher_meeks
Fran A, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Easily accessible from Interstates 91 and 84 and located only 12 miles from Bradley International Airport, Holiday Inn Hartford Downtown Area features 215 tastefully appointed guest rooms and suites. Additionally, there is more than 7,200 square feet of meeting and event spaces. Plus a restaurant and lounge. ... more   less 

Additional Information about Holiday Inn Hartford Downtown Area

Address: 100 East River Drive, East Hartford, CT 06108 (Formerly Hartford Plaza Hotel)
Region: United States > Connecticut > East Hartford
Price Range: £78 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Hartford Downtown Area 3.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
Sheraton Hotel East Hartford
Sheraton East Hartford
East Hartford Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hartford Downtown Area staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Hartford Downtown Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure of a good tip,but all rooms are accessible by elevator.”
 of 5 bubbles Bjackman, 8 Feb 2017 | Read review
“8th floor had upgraded bathroom”
 of 5 bubbles chriswQ9239EY, 21 Jan 2017 | Read review
“Love the pillows!!”
 of 5 bubbles Csheeshka, 17 Dec 2016 | Read review
“I will not stay here again and I would not recommend this hotel to anyone. I will be sending a letter stating this.”
 of 5 bubbles Jadtino, 20 Nov 2016 | Read review
“don't stay here.”
 of 5 bubbles karlenew2014, 2 Nov 2016 | Read review
5 of 5