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Hilton Hartford

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Certificate of Excellence
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Hilton Hartford
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1,055 Reviews from our TripAdvisor Community

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Showing 1,040: English reviews
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Raleigh, North Carolina
Reviewed 2 days ago NEW

The night auditor named Debbie and Night Manager named Hassan need a refresher course in customer service. I've lodged at this property several times over the past four years and for the most part they do a really good job trying to meet guest expectations however there are always a couple of bad apples that ruin the bunch. Cherene, Corey,...

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Helpful?
Thank MissMac1974
Charleston, South Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I travel frequently for work (weekly) so choosing the right hotel is important. The Hilton Hartford has been a consistently good experience. The front desk staff is friendly, and accommodating. The Executive Lounge is convenient and has a variety of food and beverage options for breakfast, as well as during the evening light refreshments. The rooms are clean, and have...

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Helpful?
Thank TheOneAndOnlyCMC
About Hotel's Favourite Review
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear TheOneAndOnlyCMC, I would like to take a moment thank you for being our guest. Your patronage is greatly appreciated. The feedback you have provided will help us to make modifications that will enhance our guest experience. I am grateful to my dedicated Team for providing a comfortable and memorable stay. If you should need anything during your next visit...

Connecticut
Reviewed 3 days ago NEWvia mobile

The hotel is in the midst of everything and near the park. For the price I would go to Hampton inn east Hartford. The rooms need a little work, maybe a lot. This room is a club room 1009 on the 10th floor. Same price for a studio suite at the Hampton inn which is more up to date. The...

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Thank MatthewDD_13
Scarborough, United States
Reviewed 4 days ago NEW

the Staff was very accommodating, and everything in the room worked properly. A stress free stay, and though I never seem tobe received as a hilton honors member, I do still enjoy the experience and the beds are always comfortable so far. Paying to park your car is a drag, but I guess there isnt much you can do about...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank P7520MZjeffs
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear P7520MZjeffs, I would like to take a moment to thank you for acknowledging the amazing job our Staff does each day. I am grateful they created a warm and welcoming experience for you. We look forward to your return visit. Thank you for sharing your feedback with the TripAdvisor community. Warm Regards, Nick Lorusso General Manager

Charlotte, North Carolina
Reviewed 5 days ago NEW

Although the hotel was on a busy street, the space to park and check-in at the front of the hotel worked well. The Bellman was courteous, efficient and helpful and our bags we unloaded from the car, and carried to our room as my traveling companion parked the car. The room was nicely appointed, and the view was typical of...

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Helpful?
Thank RevSanWill
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear RevSanWill, Thank you for your comments on your recent stay with us. I am very grateful to our amazing Team for creating a welcoming experience. We look forward to having you be our guest again soon. Warm Regards, Nick Lorusso General Manager

Saint Louis, Missouri
Reviewed 6 days ago NEWvia mobile

3rd visit at the Hartford Hilton -- consistency in service excellence from employees from the front desk to the restaurant to the concierge. They make me feel like I'm "home" when visiting. Laurie (server) and David (restaurant bar) are fabulous and I will continue to dine in at m&m bistro vs. go out because of them. Thank you!!

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Helpful?
Thank kbob78
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear kbob78, On behalf of Laurie and David, I would like to thank you for sharing your comments with the TripAdvisor community. They both continue to go above and beyond and I am happy their efforts are being recognized. Our number one goal is to make sure each guest feels they are "home away from home" while they are staying...

Fishkill, New York
Reviewed 1 week ago

We have stayed here a couple times when we have headed to Boston (like to catch a game at the attached XL Center too). The rooms are always clean and comfortable with a helpful and friendly staff. Parking garage is safe and reasonable for a city.

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Helpful?
Thank wgaffney
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear wgaffney, Thank you for sharing your comments with the Tripadvisor Community. We are fortunate to have an ideal location and I am happy to see that you are able to enjoy the XL Center. We look forward to your next stay. Warm Regards, Nick Lorusso General Manager

Royal Oak, Michigan
Reviewed 2 weeks ago

We came there for a softball tournament, and the team hotel was some shotty place in East Hartford we decided to go to the Hilton Hartford to be downtown and the price of the hotel with me less than the shotty place is very happy with the hotel and the manager, JP, was excellent... The lunch appetizers for Hilton honors...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank S6213QNstevens
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear S6213QNstevens, Thank you for sharing your recent experience at the Hilton Hartford with the TripAdvisor Community! I am grateful to JP for making your stay memorable. The sliders are one of my favorites as well. We hope you have the opportunity to be our guest again soon. We look forward to your return visit. Warm Regards, Nick Lorusso General...

LI
Reviewed 2 weeks ago

The property is not the best Hilton Experience but the staff more then make up for the physical structure. The lobby is filled with transient people and lacks a space that offers, even a hint ,of the feeling of private exclusivity that I would expect. The bar is small , only 4 chairs. It does not offer the comfort I...

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1Thank Anne K
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear Anne K, Wow! Thank you for sharing your comments regarding our amazing staff. I am grateful to our Team for making you feel at home. I will make sure to share your comments. We look forward to your next visit and hope we see you soon. Warm Regards, Nick Lorusso General Manager

Boston, Massachusetts
Reviewed 2 weeks ago

The rooms are dated and poorly maintained. There was a two inch gap from the bottom of the door to the floor. As a result every person that walked by, opened/closed their door was extremely loud. It was right next to the highway so at 5:30 in the morning the trucks were roaring past --- bring earplugs! The bed was...

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Helpful?
Thank kap24
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear kap24, I would like to express my sincere regret for your disappointment during your recent stay. I am happy to announce we are in the process of replacing our mattresses. We are confident that this will make a difference in the quality of rest for our guests. The planning stages of renovations are also underway to make the necessary...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Laundry Service
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Hartford hotel is a shining star in the skyline of the historic city of Hartford, Connecticut. With a central Downtown location and connection to the XL Center, guests have access to outstanding area sports, cultural and consumer show events. Many of Hartford's corporate offices are also within walking distance of the Hilton Hartford. ... more   less 

Additional Information about Hilton Hartford

Address: 315 Trumbull Street, Hartford, CT 06103
Region: United States > Connecticut > Hartford
Price Range: £91 - £243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Hartford 3.5*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton Hotels Direct, Hotwire, Travelocity, Orbitz, Cancelon, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Hartford reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Hartford Hotel Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel
Hotel Style:
#2 Green Hotel in Hartford
#3 Business Hotel in Hartford
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Hartford staff and other travellers.
19 questions
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6 months ago
Philadelphia, Pennsylvania
Rocky Hill
over a year ago
Ft. Lauderdale
5 days ago

See all questions (19)

Questions? Get answers from Hilton Hartford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was on the side of the hotel with even numbers, and I had a view of the city.”
RevSanWill, 25 Apr 2017 | Read review
“Use the Hilton Honors App to E-Check In the day before”
  • Closet with in room safe & ironing board
  • Traditional King Room
  • Amenities
  • Digital Key
  • Digital Key
HurricaneLuke88, 13 Mar 2017 | Read review
“Don't stay in Room 2111!!!”
308MichaelF, 12 Mar 2017 | Read review
“Rooms including breakfast buffet only comes with 2 vouchers per room.”
MicheleB12345, 4 Mar 2017 | Read review
“I was on the 19th floor, with club lounge access. The club floor is 22, but the check-in agent thought that 19 would be quieter.”
Photoflower, 22 Feb 2017 | Read review
5 of 5