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All reviewsevening receptionstate capitolfull kitchenhartford downtownbreakfast and dinnercomplimentary breakfastbushnell parkroom was spacioushome away from homebusiness tripgreat roomfront desk staffnice stayxl centerconvenient locationshuttle serviceconvention center
Stayed a week here for business travel and it was a delight. Staff is well trained, friendly, and helpful. Conference room is large, beautiful windows overlooking the impressive Capitol Building, and Susan was helpful with every single detail.
Suites are well appointed and there is...More
1 Thank briobees
Response from HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford DowntownResponded 27 February 2018
Thank you Briobees,
It was a true pleasure having you as our guest. We appreciate the time you took to post your review on TripAdvisor. Please visit us the next time you're in town.
I recently stayed here for business and was very happy with everything at this hotel. The room was very big and had a kitchenette with refrigerator, dishwasher, utensils, etc. Everything you would need for an extended stay. Housekeeping did a nice job every day while...More
1 Thank scarymary73
Response from HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford DowntownResponded 7 August 2017
We're so glad you enjoyed your stay. Thanks for sharing your experience on
Trip Advisor. Please visit us the next time you're in the area.
Nice hotel. Choose room for exterior noise. Hilton downtown had better deal. Was there for a wedding so most of the damilly was at rhe same hotel. Breakfast is really generous. Slep well but had to work for it.More
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Thank Boris C
Response from josh p, Manager at Homewood Suites by Hilton Hartford DowntownResponded 5 weeks ago
We're sorry to hear that you had a disappointing experience with noise issues during your stay. We regret you encountered a noise level and atmosphere that made your stay unpleasant. We hope you will give us another opportunity to provide the quality accommodations you deserve...More
When we first arrived at the hotel, we were placed in a spacious room, upon arrival back to that room after dinner nearby, we opened our door to find the window of the room had fallen out and was on the floor of our hotel...More
1 Thank Vanessa W
Response from josh p, Front Office Manager at Homewood Suites by Hilton Hartford DowntownResponded 12 January 2018
Thank you for taking the time to share your comments regarding your recent stay. Please accept our most sincere apologies for the challenges and difficulties you experienced. This is certainly not the normal high level of service we provide. We truly value each and every...More
We visited for a one night stay with our two children ages 5 & 9. Check in was a breeze and the front desk employee was just lovely. She made sure I had everything I needed and answered all of my questions and was genuinely...More
Response from HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford DowntownResponded 2 January 2018
Thank you for making us a part of your overnight get-away. We appreciate your business and hope to see you again soon.