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Red Roof PLUS+ Hartford Downtown

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33 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Start your review of Red Roof PLUS+ Hartford Downtown
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East End L.I. , N.Y.
Reviewed 1 week ago

We stayed at this Red Roof Inn in December 2016. The view from the front on the hotel from the upper floors is magnificent as it is directly across the street from a huge park, the Capitol building, and a landmark Arch. All are nicely lit up at night. The pillows, linens, and bed were soooooo comfy !!! There is...

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Helpful?
Thank loveourpond
Bloomfield, Connecticut, United States
Reviewed 2 weeks ago

Well, my boyfriend & i stayed at the hotel, and the people there were very helpful and very friendly, we would stay there again....I asked for towels and i got the towels within the time that was asked, they were very friendly

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Helpful?
Thank Candylynn M
Myrtle Beach, South Carolina
Reviewed 17 January 2017

It was my sister's birthday and she lives downtown Hartford at the Bushnell. The Red Roof Plus is very close so we stayed there. We had booked two rooms both with double beds when my daughter got there first they only had one double and one king. My daughter called me to see if they could have the double and...

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Helpful?
Thank Robert L
Boston, Massachusetts
Reviewed 18 December 2016 via mobile

We were checking in late and only staying one night. With that in mind we went with the least expensive option. -We were met with a $17 parking fee which negates our savings and proceeded to stay at a subpar hotel. The fee wasn't noted when we booked. -The room smelled as someone had been smoking in it. -The ice...

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Helpful?
Thank dangalv
i0498, General Manager at Red Roof PLUS+ Hartford Downtown, responded to this review

Dear Gangalv, We appreciate your recent stay with us and would like to apologize for the issues you encountered while staying with us. The $17 parking fee is standard within Downtown Hartford. The parking lots are owned by outside parties and unfortunately we have no control of the fees. We take all feedback seriously and I will make sure the...

Boston, Massachusetts
Reviewed 16 December 2016

The worst hotel experience I can remember. I'm traveling on business, so my hotel room (in Hartford, CT) was booked (and paid for) by my client. When I checked in, I was told that I needed to pay $864. I said, no, that was handled by my client, who made the reservation, and was told that that was just to...

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Helpful?
2Thank JeffSalzberg
i0498, General Manager at Red Roof PLUS+ Hartford Downtown, responded to this review

Dear JeffSalzberg, Thank you for your recent stay with us and thank you for taking the time to comment on your experience. At Red Roof Plus Hartford, we strive to provide every customer with superior service; therefore your feedback is very important to us. Please accept my sincerest apology for the inconvenience you experienced while staying with us. Per hotel...

Dover, New Hampshire
Reviewed 4 December 2016

We stayed here before an event at the park near the capitol(right across the street). The place was very clean and the staff was extremely friendly and helpful. You have to pay $17 for parking, there's plenty of security cameras in the parking lot. The room was a good size with a fairly comfortable King sized bed. The room did...

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Helpful?
Thank Snonut800
i0498, General Manager at Red Roof PLUS+ Hartford Downtown, responded to this review

Dear Snonut800, Thank you for your recent stay with us and thank you for taking the time to comment on your stay. My team and I are delighted that we left a positive impression on you while you stayed with us. I recommend that you try our Premium rooms the next time you are in our area. These rooms offer...

Reviewed 21 November 2016

Good, but very basic room. No full length mirror, no refrigerator, very small basic room, but the location is great for theater and restaurants. Price was reasonable. Front desk was helpful and friendly. Room was clean but a little dated.

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Helpful?
Thank Katrina O
i0498, General Manager at Red Roof PLUS+ Hartford Downtown, responded to this review

Dear Katrina O, Thank you for telling us about your recent stay and for letting us know the areas we need to focus on improvements. Our team always wants to deliver a comfortable stay and great service for all of our guests. I encourage you to try our premium rooms the next time you visit this area. For an additional...

Nashua, New Hampshire
Reviewed 13 November 2016

As one who contributes to this site I also utilize it for my own plans. So I consulted... and found mixed reviews but did book it, and rate it excellent because of my criteria for my visit. My priorities were location and proximity to event and price. I could sacrifice some other things, however, I don't feel I did. I...

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Helpful?
Thank Kim M
i0498, General Manager at Red Roof PLUS+ Hartford Downtown, responded to this review

Dear Kin M, We appreciate you taking the time to share your feedback during your recent stay . It's encouraging to know that you had a wonderful experience at our property. Our goal is to deliver great service, a clean room at an affordable price . I'm delighted that we delivered on your expectations . I will share your suggestions...

Reviewed 4 November 2016

I have never had a worse stay at a hotel then I did at the Red Roof PLUS (Should be MINUS) Hartford Downtown. Reserved a KING SIZED BED and was UPGRADED (According to the Hotel) to a Room with 2 FULL SIZE BEDS. I inquired and was told the KING ROOM was given to ANOTHER GUEST. Was told to enjoy...

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Helpful?
Thank Shawn C
i0498, General Manager at Red Roof PLUS+ Hartford Downtown, responded to this review

Dear Shawn C, Please accept my apologies that you had a bad experience at our hotel. Your comments are very much appreciated, even though they are not favorable. This gives us the opportunity to make improvements for the benefit of our guests. I hope you will reconsider and return for another stay with us in the future.

New York City, New York
Reviewed 16 October 2016

First, the pros. The room was decent: not much to it in terms of amenities, but the bed was nice and there was a decent amount of space to store bags and such. Unfortunately, that's about all I can really say in favor of this place. The complimentary breakfast was barely a breakfast at all, just some prepackaged muffins and...

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Helpful?
Thank kkorber21

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. The rooms at the 100% Smoke-Free Red Roof PLUS+ Hartford Downtown offer a completely remodeled and upgraded stay! This hotel is conveniently located near many great restaurants, such as Black Eyed Sally's-Southern Kitchen & Bar, Hot Tomato's Ristorante - Italian Fare and Parkview, Black Bear Saloon, The Tavern Downtown, and Agave Grill. Local attractions include Wadsworth Atheneum Museum of Art, Connecticut Science Center, XFINITY Theatre (formerly Comcast), The Mark Twain House, University of Hartford, Hartford Fairgrounds, Lutz Children's Museum, and Dinosaur State Park, all within 11 miles of the hotel! If you enjoy the excitement of casinos, Foxwoods Casino Resort and Mohegan Sun Casino are both just a thirty five minute drive from the hotel. Mystic Seaport: The Museum of America and the Sea in Mystic, Connecticut is the largest maritime museum in the world, and it is less than an hour away from this Red Roof PLUS+. The hotel is also located near corporations such as Met Life, Aetna, The Hartford, and Prudential. Union Station, which provides easy transportation including Amtrak and city bus service, is located within walking distance. When you check in, check out the fantastic new amenities in our newly renovated rooms! The rooms at this 100% Smoke-Free inn feature new, comfy Rest Suite beds by Serta, new high-end bedding, new flooring, and a large, flat screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with a snack ready in your room! Red Roof PLUS+ Hartford Downtown is set in an amazing downtown location. The hotel is centrally located and close to restaurants, bars, transportation, and the beautiful Bushnell park. The hotel features free WiFi, two elevators, interior corridors, a fitness facility, and in-room safes. Complimentary coffee & tea are offered in the lobby and one well- behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof PLUS+ Hartford Downtown

Address: 440 Asylum Street, Hartford, CT 06103 (Formerly Holiday Inn Express Hartford-Downtown)
Region: United States > Connecticut > Hartford
Price Range: £68 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Hartford Downtown 2.5*
Number of rooms: 96
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Also Known As:
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Hartford Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Hartford Downtown staff and other travellers.
7 questions
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Providence, Rhode Island
West Springfield, Massachusetts
Hartford, Connecticut
over a year ago
San Jose, California
Hartford, Connecticut
over a year ago

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Questions? Get answers from Red Roof PLUS+ Hartford Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front of building, third floor or higher”
 of 5 bubbles loveourpond, 12 Feb 2017 | Read review
“you really want a room outlooking bushnell park”
 of 5 bubbles CandylynnM, 5 Feb 2017 | Read review
“You pay for parking. We had a view of the parking lot. The rooms were clean but the bathroom is very small.”
 of 5 bubbles robertlW9192LO, 17 Jan 2017 | Read review
“Ask for a Capitol facing room, it's the quieter side of the building”
 of 5 bubbles Snonut800, 4 Dec 2016 | Read review
“Higher Floors facing Capitol view”
 of 5 bubbles Aanya2203, 10 Oct 2016 | Read review
5 of 5