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BEST WESTERN Storrs

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243 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Reviewed 1 week ago

We visit Best Western Regent Inn located in Mansfield, CT every time we attend a UCONN Womens basketball game in Storrs, CT. Mostly in November, December, January and February. Our stay is always comfortable and attentive. The Manager is most personable and friendly. We anticipate returning many times for many years. We also do not expect to be required to...

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Helpful?
Thank 902martinz
Jeni Z, Manager at BEST WESTERN Storrs, responded to this review

Dear Guest, Thank you for taking the time to do our survey. It is always great to hear from our guests. I would like to let you know that doing the survey is not a requirement. It does give us an idea on how our guest(s) liked their visit with us. We certainly appreciate your continued business. Looking forward to...

Tonawanda, New York
Reviewed 3 weeks ago

In Conneticut for an event at UCONN and needed a place that was close and easy to find. The staff was very friendly and the place was very clean. The complimentary breakfast was more than was expected. Nice variety. Would definitely stay here again.

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Helpful?
Thank leela52016
REGENTINN, General Manager at BEST WESTERN Storrs, responded to this review

Dear,Guest Thank you for your recent review if there is anything we can do to make your future stay more enjoyable please let us know Jeni

Mid Hudson, New York
Reviewed 4 weeks ago

Needed a place to stay while attending an event at the University of Connecticut at Storrs. Didn't want to pay to stay on campus and didn't want to stay out along I-84 either. That really narrows down the choices. The hotel and rooms are clean, and include a microwave and refrigerator. The bed was OK. Not overly comfortable, but not...

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Helpful?
Thank stm5468
Jeni Z, Manager at BEST WESTERN Storrs, responded to this review

I appreciate you taking the time to give us feedback on your experience at our Best Western Storrs hotel. I would like to apologize for the area that you were located in due to the noise.We did have a full house for a recent convention sponsored by one of the nearby colleges at the time you were staying with us....

Connecticut
Reviewed 4 weeks ago

We visited our son at UConn which lasted into the later evening. Even though we live in southern CT, we decided to spend the night near UConn and not have to travel home. Hotel is 10 minutes from the campus. The room, which was on the smaller side had a king bed, but also a fridge and microwave if we...

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Helpful?
Thank LittleBeeCT
Jeni Z, Manager at BEST WESTERN Storrs, responded to this review

I appreciate you taking the time to let us know how your visit was at our Best Western Storrs hotel. I am extremely delighted to hear that you enjoyed your visit. Our hotel is very convenient to University of Connecticut as well as Eastern State University. I will agree with you, we do have an abundance of food choices in...

Danielson, Connecticut
Reviewed 1 November 2016

The hotel is average and a bit dated, however it is very clean. It smells a little "punk" though. The staff is quite friendly, competent and helpful. The breakfast had quite a variety of fruit, breads, yogurt and oatmeal cups as well as fruit for make your own pancakes.

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Helpful?
Thank GetawayGal23
Reviewed 30 October 2016 via mobile

We were there on business,woke up to my Gf had been biten.. By bed Bug.Brought the bed bug to manager Cindy lou,she gave us a free night.. Put sign on door,guess it doesn't mean nothing,they knock once and walked right in we were sleeping!! Then after the free night she came knocked on door said we had to leave that...

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Helpful?
Thank Kevin K
REGENTINN, General Manager at BEST WESTERN Storrs, responded to this review

Dear readers IT is unfortunate that some customers will sneak a DOG in the room when we have NO PETS policy and when we ask them to leave then situation like this arise we take bed bugs issue very seriously and contact pest company who comes to our premises on monthly basis to see if we have issue and they...

Philadelphia, United States
Reviewed 25 October 2016

They should do much, much better. It needs major quality assurance review. Ask for a can of air freshener at check in. Be sure to turn down the bed and check for little black things in the sheets before unpacking.

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Helpful?
Thank Joseph S
Jeni Z, Manager at BEST WESTERN Storrs, responded to this review

I apologize that we did not meet our expectations when you recently visited us at our hotel. I went to the room with you that morning and it was the filters from the linens that you noticed on the sheets. I would like to invite you back. Please call me when you are in the Mansfield Center, CT. area. I...

Erlangen, Germany
Reviewed 24 October 2016

Our room was very clean, the breakfast good. Good location near to uconn. Everything was ok :) we spend eleven nights here for visiting uconn :) it was the second time in this hotel and we will come back next year :)

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Helpful?
Thank silkeurbanek
Jeni Z, Manager at BEST WESTERN Storrs, responded to this review

I am so happy you stayed with us again this year. I am hoping you visit us next year and when you are ready to book your reservation please let me know how I can make your visit even better than the this visit was. Respectfully, Jenilu Manager

Wpg
Reviewed 24 October 2016

Convenient hotel for visiting students at UCONN ... 7 minutes away and is surrounded by all the amenities you will need. The staff is very helpful and this hotel is clean. value-added continental breakfast.

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Helpful?
Thank T M
Jeni Z, Manager at BEST WESTERN Storrs, responded to this review

I have to agree with you that our location is very convenient to the University of Connecticut as weil as having Eastern Connecticut State College in the area. Thank you for letting us know you had a nice visit. Please let me know if there is anything I can do to make you next visit even better than this one....

Mansfield, Connecticut
Reviewed 21 October 2016

room clean and quiet, whole facility is clean and the staff was friendly. good breakfast selection. the guest were even friendly. this is a beautiful area and I would highly recommend this location for seasonal folks who want to enjoy the scenery an the activity in this area. the location is great for the educational course i was here for....

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Helpful?
Thank mydobug
Jeni Z, Manager at BEST WESTERN Storrs, responded to this review

I am delighted to hear that you enjoyed your recent visit with us here at Best Western Storrs. Please let me know how I can make your future visit with us even better than this visit. Repectfully, Jenilu

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN Storrs

Address: 123 Storrs Rd, Mansfield Center, Mansfield, CT 06250-1638 (Formerly BEST WESTERN Regent Inn)
Region: United States > Connecticut > Mystic Country > Mansfield > Mansfield Center
Price Range: £82 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Storrs 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Regent Hotel Mansfield Center
Best Western Mansfield Center
Mansfield Center Regent
Mansfield Center Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Storrs staff and other travellers.
3 questions
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4 months ago
Bristol, Connecticut
over a year ago

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Questions? Get answers from BEST WESTERN Storrs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only 2 floors. Must take stairs if room is on the second floor.”
 of 5 bubbles leela52016, 19 Nov 2016 | Read review
“contact the hotel direct and ask for the office manager Jenilu -- You want to ask for the newly renovated rooms in the main building.”
 of 5 bubbles 644terrym, 24 Oct 2016 | Read review
“Some of the rooms are former smoking rooms. If it's a concern for you, check the room out yourself - don't take the clerk's word for it.”
 of 5 bubbles drmjd, 4 Jun 2016 | Read review
“Upper floor maybe quieter.”
 of 5 bubbles 477Mike, 30 May 2016 | Read review
“Large food market, movie plex and Applebees are all next door, and McDonalds is right the road.”
 of 5 bubbles rabbitoh755, 27 May 2016 | Read review
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