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Extended Stay America - Hartford - Meriden

106 reviews
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Traveller (10)
Room & Suite (17)
Dining (1)
Overview
  • Excellent43%
  • Very good22%
  • Average18%
  • Poor9%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (106)Write a Review
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All reviewshome away from homegrab and gocentral locationhot waterroom was cleanhotel is greatbee streetmini kitchenplace to staynew havenesamuffinshighwaypotstowelseventhartford
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1 - 5 of 106 reviews
Reviewed 4 weeks ago

The overall hotel had an odd smell, almost as if it never got fully cleaned up from when folks could smoke in the hallways and rooms. Felt dirty. Didn’t have secure WiFi connections, and was also told that their WiFi didn’t work properly with Apple...More

Review collected in partnership with Extended Stay
Thank GregP825
Response from 00esa, Manager at Extended Stay America - Hartford - MeridenResponded 4 weeks ago

Greg, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we apologize for the issues you encountered and regret the inconvenience caused. Your comments have been shared with the entire team in an effort to...More

Reviewed 2 January 2018

Unable to get in my room at 3am as my key was not working, went to front desk, yelled hello just once (did not see sign for service number) lady came to desk and called 911 even tho I explained my situation to her that...More

Review collected in partnership with Extended Stay
Thank marissad2018
Response from 00esa, Manager at Extended Stay America - Hartford - MeridenResponded 3 January 2018

Thank you for being our guest and for taking time to leave feedback .Please accept our apologies as well every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’...More

Reviewed 27 December 2017

Home away from home, I was able to stay there during the Christmas snow storm. Staff is friendly and rooms were clean and comfortable. Good cable channel selections. Would definitely stay there again.More

Review collected in partnership with Extended Stay
Thank 797luqmanm
Response from 00esa, Manager at Extended Stay America - Hartford - MeridenResponded 28 December 2017

Thank you for staying at Extended Stay America and for the feedback. We are glad to read you liked the service offered by our staff and that you were impressed with our convenient location close to the points of your interest. Thanks once more for...More

Reviewed 3 December 2017

Reviewing ESAs is always a bit of a challenge: they're good, clean, practical, and usually budget-friendly hotels, and the kitchenette area with provided amenities is a really nice bonus, especially for those staying for a longer period of time. But at the same time, there's...More

Thank justinrussell
Response from 00esa, Manager at Extended Stay America - Hartford - MeridenResponded 4 December 2017

Thanks so much for your review. Your feedback is so helpful in knowing what we're doing right, and where we can improve. We're glad you enjoyed your stay overall, and we apologize for failing to meet some of your expectations. We hope you will give...More

Reviewed 14 November 2017 via mobile

I dropped the Tv remote and looked under the bed to pick it up. I was then surprised to see a pile of trash including dirty socks, old bottles of water, and regular trash under the bed. The hotel staff clearly does not clean the...More

Thank Fsullivan123
Response from 00esa, Manager at Extended Stay America - Hartford - MeridenResponded 15 November 2017

Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that, we...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Breakfast included
Dry Cleaning
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
US$82 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$82 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (10)
Room & Suite (17)
Dining (1)
Questions & Answers
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Boobshhhh
7 December 2016|
Answer
Response from Dennis B |
With the fitness area
0
Votes
Boobshhhh
7 December 2016|
Answer
Response from LeeLee C | Reviewed this property |
I am not sure. I did not use it.
0
Votes
Sara I
10 July 2016|
AnswerShow all 4 answers
Response from LeeLee C | Reviewed this property |
The lady that checked me in was very nice. And toiletries was offered. I only stood one night. So we did not require any pots or spoons. The shampoo and conditioner was in out bathroom along with lotion. Sorry about your... More
0
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12
Room Tips
"It is OK for one night."
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"Ground floor rooms may be feet from car engines parked outside."
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"Look elsewhere. Unless it's just overnight. But if it's extended stay it's just not worth it."
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"Allows Large Dogs and Pets. Allows Smoking. This is a long-term stay hotel."
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