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Residence Inn Mystic Groton

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#8 of 14 Hotels in Mystic
Certificate of Excellence
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Residence Inn Mystic Groton
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372 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Miami, Florida
Level Contributor
280 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
Reviewed 1 week ago via mobile

We are Marriott platinum. We got a free upgrade to larger room which was great. Room was clean and big. Everything was perfect until we got to bfast the next morning. Total mess. There are 2 ladies w really nasty attitudes maintaining it. Everything is dirty and messy. They don't seem to do much cleaning up. Mostly just refilling things... More 

Helpful?
1 Thank C M
Hayley A, Front Office Manager at Residence Inn Mystic Groton, responded to this review

Thank you for taking the time to write a review. While I am glad to hear you enjoyed your room, I am sorry that our breakfast didn't meet your expectations. I have shared your feedback with our breakfast team and we will work hard to remedy the problem. If you are every in Mystic again please keep us in mind! More 

Saint Louis, Missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Spacious, clean, very comfortable. Tremendous value. Full kitchen. Designed well for business traveler. Great location right off I-95. All of the Mystic attractions are truly just minutes away. Super clean room AND bathroom.

Helpful?
Thank margaretm640
Hayley A, Front Office Manager at Residence Inn Mystic Groton, responded to this review

Thank you for outstanding the review! We always appreciate feedback. I hope you got a chance to visit some of the great Mystic attractions yourself! We strive to provide excellent service to all guests, and I'm glad to hear the team lived up! Thanks again for taking the time to write a review! More 

San Francisco
Level Contributor
2 reviews
Reviewed 3 weeks ago

We just returned from a quick overnight stay in Mystic. The Residence Inn was AMAZING value. We booked the 1 bedroom suite Aquarium package deal for $265/night. So with the aquarium tickets included + the lobby breakfast for 4 of us, the value was outstanding!! We like having the bedroom so the kids can go to be first, and the... More 

Helpful?
Thank carib_vacation
Onil V, Front Office Manager at Residence Inn Mystic Groton, responded to this review

Residence Inn is your home away home with all the comforts. I'm overjoy to read your review and so is the staff here knowing we exceeded your expectations from beginning to end. Dinosaur Place I myself have never been but I hear it great. Since you did get a chance to visit Mystic Aquarium to see all the amazing sea... More 

Natick, MA
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

We stayed at a suite which includes a kitchen, dining and living room area, and bedroom/bathroom. Residence Inn is the only chain that I know of nearby that has this kind of accommodation, and they don't disappoint. Especially because we were traveling with a little kid, it's nice to have a home base when exploring the area where we can... More 

Helpful?
Thank bombadilo
Onil V, Guest Relations Manager at Residence Inn Mystic Groton, responded to this review

Thank you for your kind comments. Our team always strives to give our guests a home away from home experience. We look forward to your next visit. More 

Boston, Massachusetts
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 weeks ago

The location is centrally located to easy access to highway, restaurants, the casino and major attractions. Our room was clean, comfortable and very nice kitchenette. The staff is friendly and efficient at check in. Typical Residence Inn breakfast except staff did not keep up with the demand and sorry but the coffee was terrible. The main reason I would stay... More 

Helpful?
Thank paq526
Onil V, Guest Relations Manager at Residence Inn Mystic Groton, responded to this review

Thank you for staying with us. We will check into the coffee issue as we never have poor comments on it. We look forward to your next visit. More 

Avon Lake, Ohio
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

We stayed for a weekend visit with our son. Friendly staff, very clean property, was a relaxing stay. It is close to many attractions, the historic seaport is worth the trip. Close to Groton, easy access to everything.

Helpful?
Thank beachhead54
Onil V, Front Office Manager at Residence Inn Mystic Groton, responded to this review

We truly appreciate you taking the time to let us know how enjoyable your stay was. We're excited to exceed your expectation and got to enjoy the many attractions in the area. Did you get a chance to visit Mystic Village? Great shopping with a lot of wonderful hand made goodies. We hope to see you on your next visit.... More 

Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 October 2016 via mobile

We stayed at this property while visiting the historic Mystic Seaport. It was a great stay. The staff was friendly and very helpful. The aquarium and seaport were a few miles away so we didn't spend more time in a car after traveling from NY. Breakfast was included and the spread was decent. Enough to fill up and roll out.... More 

Helpful?
Thank Mark A
Brian D, Manager at Residence Inn Mystic Groton, responded to this review

Thank you for your comments. I will share them with our staff members. We look forward to your next visit. More 

New York
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 October 2016 via mobile

Room was set up nicely, but when I went to use the utensils, the knife was dirty and had small food particles left on it. Shows me they don't clean the room completely. Breakfast wasn't what I expected from this hotel chain. The eggs were runny on the boarder of looking raw, a lot of liquid in the middle to... More 

Helpful?
Thank Fooder P
Onil V, Guest Relations Manager at Residence Inn Mystic Groton, responded to this review

We are sorry for your inconvenience. Our team is usually all over this . We will investigate these issues so that it will not happen again in the future. We hope you visit us soon. More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 September 2016 via mobile

The check in process was a breeze. It took about 60 seconds. Each time I passed by an employee, they smiled and said hello. I stayed in a studio. The kitchen had plenty of cabinets, a small (not a mini) fridge that made ice cubes, a sink with a garbage disposal, a dishwasher, microwave, toaster, a stove top, pots and... More 

Helpful?
Thank Carol A
Onil V, Front Office Manager at Residence Inn Mystic Groton, responded to this review

Wow!!! Thank you for your detail review! Reading guest's feedback is always something I love doing, especially a great one. I see you got a chance to try all our amenities, see everything and enjoy them all. Having all our guests feel at home is something we like to do. Also thank you for recognizing the employees at breakfast for... More 

Lancaster, Pennsylvania
Level Contributor
93 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 September 2016

I booked a three-day package on the Marriott website that included a ferry cruise to Block island. When I called this Residence Inn the day before we arrived (as instructed to actually schedule the ferry), they didn't know what I was talking about. The person did some research, then called me back and scheduled the cruise for a Tuesday. When... More 

Helpful?
Thank Dianna W
Onil V, Guest Relations Manager at Residence Inn Mystic Groton, responded to this review

Thank you for your comments. We will look into both issues the internet and the package as it should have not been offered. We hope you continue to use Marriott as this is not the norm. Once again my sincerest apologies. More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Residence Inn Mystic Groton

Address: 40 Whitehall Avenue, Mystic, CT 06355
Region: United States > Connecticut > Mystic
Price Range: £89 - £262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Mystic Groton 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Residence Inn Mystic Groton Hotel Mystic
Mystic Residence Inn
Hotel Style:
#3 Family Hotel in Mystic
#5 Romantic Hotel in Mystic
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Mystic Groton staff and other travellers.
6 questions
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Old Forge, Pennsylvania
Boston, Massachusetts
over a year ago
New York City, New York
over a year ago

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Questions? Get answers from Residence Inn Mystic Groton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is great!”
 of 5 bubbles margaretm640, 25 Nov 2016 | Read review
“Go for the suite: it's like an apartment”
 of 5 bubbles bombadilo, 9 Nov 2016 | Read review
“I would recommend an upper floor for quiet, but otherwise all are good”
 of 5 bubbles beachhead54, 6 Nov 2016 | Read review
“3rd floor quieter, select a room NOT next to the laundromat.”
 of 5 bubbles JudyK185, 22 Aug 2016 | Read review
“Main bldg 3rd floor quiet”
 of 5 bubbles FrancineNewJersey, 1 Aug 2016 | Read review
5 of 5
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