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Residence Inn Mystic Groton

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#9 of 13 Hotels in Mystic
Certificate of Excellence
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Residence Inn Mystic Groton
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376 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Jamison, Pennsylvania
Reviewed 6 days ago NEW

Stayed Aug 19th and Aug 20th 2016, just posting my write-up now. My first time at a Residence Inn. It was a pleasant experience. We were traveling for a family reunion. The rooms were clean, comfortable and well-appointed. We stayed in a 2 bedroom/2 bathroom queen suite which was perfect for my husband and I and my sister-in law. For...

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Helpful?
Thank kimba834
Hayley A, Front Office Manager at Residence Inn Mystic Groton, responded to this review

Thank you for taking the time to write a review for us! I will be sure to share your feedback with the rest of the team, and we hope to see you back on your next visit to Mystic.

Reviewed 3 weeks ago

The rooms are big and clean. The staff is great. Everyone at the front desk is friendly. The housekeeping staff is excellent. You can prepare your own food in the kitchenette. Lots of parking. It's only about a mile from Mystic Seaport and it's really close to Mystic Aquarium. Very liberal cancellation policy if you have to cancel on the...

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Helpful?
Thank caminante4567
Brian D, Guest Relations Manager at Residence Inn Mystic Groton, responded to this review

Thank you for your comments. We hope you join us again soon. There is always lots to do in Mystic.

Reviewed 5 weeks ago

We could not have asked for a better experience.We had an extended stay-the staff was so friendly and awesome with our kids(sp.needs).The suite we had was a 2 bedroom and it was very clean-and the housekeeping staff keeps it spotless-every detail tended to! Judy and Dita are a real asset to the breakfast crew-those two work very hard to put...

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Helpful?
Thank Ken P
Hayley A, Front Office Manager at Residence Inn Mystic Groton, responded to this review

Thank you for the outstanding review! Our team strives to create a home away from home for our guests. I will be sure to share your positive review with the team to encourage them!

Montville, New Jersey, United States
Reviewed 11 December 2016

Can't say enough good things about the staff at this hotel, particularly those who work at breakfast. They genuinely seem to care and definitely go out of their way. The place seems very clean and in good condition. Management should be very proud.

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Helpful?
Thank Ron S
Brian D, Guest Relations Manager at Residence Inn Mystic Groton, responded to this review

Thank you for the great comments. Our team always goes out of their way to take care of our guests. We like to think of our property as a home away from home. Hope to see you back soon.

Miami, Florida
Reviewed 26 November 2016 via mobile

We are Marriott platinum. We got a free upgrade to larger room which was great. Room was clean and big. Everything was perfect until we got to bfast the next morning. Total mess. There are 2 ladies w really nasty attitudes maintaining it. Everything is dirty and messy. They don't seem to do much cleaning up. Mostly just refilling things...

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Helpful?
1Thank C M
Hayley A, Front Office Manager at Residence Inn Mystic Groton, responded to this review

Thank you for taking the time to write a review. While I am glad to hear you enjoyed your room, I am sorry that our breakfast didn't meet your expectations. I have shared your feedback with our breakfast team and we will work hard to remedy the problem. If you are every in Mystic again please keep us in mind!

Saint Louis, Missouri
Reviewed 25 November 2016

Spacious, clean, very comfortable. Tremendous value. Full kitchen. Designed well for business traveler. Great location right off I-95. All of the Mystic attractions are truly just minutes away. Super clean room AND bathroom.

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Helpful?
Thank margaretm640
Hayley A, Front Office Manager at Residence Inn Mystic Groton, responded to this review

Thank you for outstanding the review! We always appreciate feedback. I hope you got a chance to visit some of the great Mystic attractions yourself! We strive to provide excellent service to all guests, and I'm glad to hear the team lived up! Thanks again for taking the time to write a review!

San Francisco
Reviewed 13 November 2016

We just returned from a quick overnight stay in Mystic. The Residence Inn was AMAZING value. We booked the 1 bedroom suite Aquarium package deal for $265/night. So with the aquarium tickets included + the lobby breakfast for 4 of us, the value was outstanding!! We like having the bedroom so the kids can go to be first, and the...

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Helpful?
Thank carib_vacation
Onil V, Front Office Manager at Residence Inn Mystic Groton, responded to this review

Residence Inn is your home away home with all the comforts. I'm overjoy to read your review and so is the staff here knowing we exceeded your expectations from beginning to end. Dinosaur Place I myself have never been but I hear it great. Since you did get a chance to visit Mystic Aquarium to see all the amazing sea...

Natick, MA
Reviewed 9 November 2016

We stayed at a suite which includes a kitchen, dining and living room area, and bedroom/bathroom. Residence Inn is the only chain that I know of nearby that has this kind of accommodation, and they don't disappoint. Especially because we were traveling with a little kid, it's nice to have a home base when exploring the area where we can...

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Helpful?
Thank bombadilo
Onil V, Guest Relations Manager at Residence Inn Mystic Groton, responded to this review

Thank you for your kind comments. Our team always strives to give our guests a home away from home experience. We look forward to your next visit.

Boston, Massachusetts
Reviewed 7 November 2016

The location is centrally located to easy access to highway, restaurants, the casino and major attractions. Our room was clean, comfortable and very nice kitchenette. The staff is friendly and efficient at check in. Typical Residence Inn breakfast except staff did not keep up with the demand and sorry but the coffee was terrible. The main reason I would stay...

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Helpful?
Thank paq526
Onil V, Guest Relations Manager at Residence Inn Mystic Groton, responded to this review

Thank you for staying with us. We will check into the coffee issue as we never have poor comments on it. We look forward to your next visit.

Avon Lake, Ohio
Reviewed 6 November 2016

We stayed for a weekend visit with our son. Friendly staff, very clean property, was a relaxing stay. It is close to many attractions, the historic seaport is worth the trip. Close to Groton, easy access to everything.

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Helpful?
Thank beachhead54
Onil V, Front Office Manager at Residence Inn Mystic Groton, responded to this review

We truly appreciate you taking the time to let us know how enjoyable your stay was. We're excited to exceed your expectation and got to enjoy the many attractions in the area. Did you get a chance to visit Mystic Village? Great shopping with a lot of wonderful hand made goodies. We hope to see you on your next visit....

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Residence Inn Mystic Groton

Address: 40 Whitehall Ave, Mystic, CT 06355-1967
Region: United States > Connecticut > Mystic
Price Range: £91 - £267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Mystic Groton 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Residence Inn Mystic Groton Hotel Mystic
Mystic Residence Inn
Hotel Style:
#3 Family Hotel in Mystic
#5 Romantic Hotel in Mystic
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Mystic Groton staff and other travellers.
6 questions
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Old Forge, Pennsylvania
Boston, Massachusetts
over a year ago
New York City, New York
over a year ago

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Questions? Get answers from Residence Inn Mystic Groton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor rooms facing away from the parking lots are quiet.”
 of 5 bubbles caminante4567, 26 Dec 2016 | Read review
“Every room is great!”
 of 5 bubbles margaretm640, 25 Nov 2016 | Read review
“Go for the suite: it's like an apartment”
 of 5 bubbles bombadilo, 9 Nov 2016 | Read review
“I would recommend an upper floor for quiet, but otherwise all are good”
 of 5 bubbles beachhead54, 6 Nov 2016 | Read review
“3rd floor quieter, select a room NOT next to the laundromat.”
 of 5 bubbles JudyK185, 22 Aug 2016 | Read review
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