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All reviewsbedroom suitefull kitchenstove topfront deskwafflesmain buildingice makerhot tubsmall kitchenfirst floorfree breakfastkitchen areapull out couchupon checkgas fireplacehot breakfasthotel is in a great location
Great spot close to Seaport and all attractions. Clean spacious suites offering breakfast and dinner with Beer and Wine... nice touch! Nicer than most Residence Inns!
Super happy with the platinum upgrade!
1 Thank RobJakubow
Response from John J, General Manager at Residence Inn Mystic GrotonResponded 9 November 2017
Many thanks for providing a review of your experience with us! We were happy to have you!
The staff at the Residence Inn - Mystic,Ct totally made our vacation memorable. The staff could not have been more friendly or helpful. Special kudos go to Mr. Jeff and Ms. Maryann Sawyer. They were two of the most knowledgable, friendly staff we have met...More
1 Thank John E
Response from John J, General Manager at Residence Inn Mystic GrotonResponded 28 October 2017
Hello John E!
Thanks for the review! It was our pleasure to accommodate!
So I called for your rate for a "pet friendly" room for one night. $264 + tax + $150 non-refundable pet fee + tax. Seriously Marriott? "pet friendly?" You're a joke!!
For a Platinum Elite member who has spent 170 days in your hotels THIS...More
Response from John J, General Manager at Residence Inn Mystic GrotonResponded 19 October 2017
Thank You for your feedback! I am sorry to hear that you are not satisfied. Kindly reach out to me at a time that is convenient for you though, I would like to ensure you have the correct information.
It was a great location.The rooms were large and clean.The staff were all amazing.The breakfast was plentifull and well stoced as it got low,the poople do a great job. The evening dinner was nice and Maryann is amazing .We hope to go back soon
Response from John J, General Manager at Residence Inn Mystic GrotonResponded 15 October 2017
Good Day sny4longa!
Thank You for your feedback! We are delighted you enjoyed your stay with us!
I had asked for a 2 bedroom and told there wasn’t any. This was were the wedding party had booked a block so I took what I hoped would be a good second choice. It was not a good decision. I wished I had called...More
Thank Arlene M
Response from John J, General Manager at Residence Inn Mystic GrotonResponded 8 October 2017
Hello Arlene M!
Thank You so much for your feedback! We truly appreciate hearing it. That being said though I am sorry to hear that you did not fully enjoy your experience with us. I would welcome the opportunity to discuss this further with you,...More
Response from WHGGuestService | Property representative |
Hi Jpan99 - We actually have two types of room safe and they vary from room to room. We've been working through our hotel to replace older square safes with newer models that hold a 15" laptop. Our project is not quite... More
Hi Jpan99 - We actually have two types of room safe and they vary from room to room. We've been working through our hotel to replace older square safes with newer models that hold a 15" laptop. Our project is not quite complete yet, so please call us to request a room that includes the updated safe for your laptop. The older versions will allow for a tablet and valuables, but are not deep enough for a laptop. Thanks for reaching out and we can't wait to host you during your next trip to Mystic, CT.