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La Quinta Inn & Suites New Haven

573 reviews
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Traveller (85)
Room & Suite (70)
Dining (6)
Overview
  • Excellent12%
  • Very good28%
  • Average23%
  • Poor19%
  • Terrible18%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (573)Write a Review
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1 - 5 of 556 reviews
Reviewed 1 week ago via mobile

When we arrived we were not greeted by a rude front desk clerk. She was not friendly at all. She was on the end of her shift and must have had a bad day The key did not indicate a direction so we had a...More

Thank John K
Response from LQ2048GM, General Manager at La Quinta Inn & Suites New HavenResponded 1 week ago

Thank you for your feedback. This is not the service I expect from my staff. I will investigate your concerns and make the necessary corrections to make future stays more enjoyable. Sean G. General Manager.

Hotel's Favourite
Reviewed 17 August 2017 via mobile

As a Mom dropping my daughter off for grad school, I was thankful to spend three days with LaQuinta Inn & Suites. It is pet-friendly and has a great staff. The hotel was reasonably priced and clean. They were able to accommodate all of us....More

Thank N2960PHcynthiam
Response from LQ2048GM, General Manager at La Quinta Inn & Suites New HavenResponded 18 August 2017

Thank you for your wonderful review. I wish your daughter lots of luck in grad school and I look forward to your continued stays with us while she is in the New Haven area. Sean G. General Manager.

Reviewed 3 weeks ago via mobile

Stayed a night here while traveling north- staff was friendly with your typical continental breakfast. I would not choose to stay here for luxury or for vacation for a few days but for a place to lay my head for the night and to immediately...More

Thank kdsrn
Response from LQ2048GM, General Manager at La Quinta Inn & Suites New HavenResponded 3 weeks ago

Thank you for your review. We hope to see positive changes this year. I hope you stay with us again to see our progress. Sean G, General Manager

Reviewed 4 weeks ago via mobile

As part of a school trip my students and I stayed there. The check in was a hassle. Dealing with the staff was like dealing the the bureaucracy of a government office. Once checked in one of the rooms smelled like a Rastafarian convention. On...More

Thank Erin M
Response from LQ2048GM, General Manager at La Quinta Inn & Suites New HavenResponded 4 weeks ago

Thank you for taking your time to review your stay. I apologize that it did not meet your expectations. I would have gladly assisted you if you had brought this to my attention while you were here. I will share your concerns with my team....More

Reviewed 4 weeks ago

Mattress was in terrible shape. It was too soft, creaked and gave me and my husband back ache. We barely slept at night. Equally troubling was the constant thick smell of weed smoke that was in the hallways and wafted into our room. While the...More

Review collected in partnership with La Quinta
Thank MsAdventure79
Response from LQ2048GM, General Manager at La Quinta Inn & Suites New HavenResponded 4 weeks ago

Thank you for your review. My team always do their best when they notice others not following our non-smoking policy. It is not always easy to track down the room but when we do we have procedures in place to correct the problem. I apologize...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Multilingual Staff
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Restaurant
Tennis Court
Details
Price range
US$89 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$89 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (85)
Room & Suite (70)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
BungaJakarta
28 October 2017|
AnswerShow all 4 answers
Response from Felicia R | Reviewed this property |
It would be best to call and ask.
0
Votes
psage728
27 July 2015|
AnswerShow all 2 answers
Response from Bernadette B | Reviewed this property |
I don't use the coffee makers in the rooms- to me, they just don't taste like real coffee. The coffee offered at the continental breakfast was ok. Or you can just bring a french press and bring your own coffee ( and use hot... More
1
Vote
Lucy T
18 December 2014|
AnswerShow all 5 answers
Response from SNAKEBIT715 | Reviewed this property |
There was a small fridge in the room along with a microwave and a coffee pot. I did not have to ask as I made reservation 2 months in advance, Good luck.
1
Vote
Room Tips
"at check in request the front office to alott you a harbor facing room if you want panoramic view and other..."
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"Ask for a room not on the highway"
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"Don't bother coming to this place...it's creepy."
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"Avoid "single" rooms"
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