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Red Roof Inn Mystic - New London

Traveller (39)
Room & Suite (32)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Room features
Air conditioning
Microwave
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Family
HOTEL CLASS

Location

Full view
50Car recommended
Grade: 50 out of 100
21Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
397Reviews
62Photos
9Q+A
82Room tips
Traveller rating
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  • 37
  • 46
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Popular mentions
Stayed here for one night while in town for a concert. It was comfortable and clean, but the fragrance of the housekeeping cleaning products was overwhelming. Location was great since it was so close to I-95.
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Response from Deepak V, Manager at Red Roof Inn Mystic - New London
Responded 4 weeks ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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Old and run down, the rooms are old and dirty. the picture on the website are better then the actually room. probably when they renovated it 50 years ago. the rooms has no fridge. so we had to get ice and a cooler. my husband is not a picky person but when he says we have to
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Response from Deepak V, General Manager at Red Roof Inn Mystic - New London
Responded 27 Jan 2019
Dear Guest I would like to thank you for taking the time to advise of your recent stay at Red Roof, Mystic-CT. Remarkable hospitality, Service, and Cleanliness are our top priorities. We sincerely apologize if it didn't meet your expectations. We hope to see you again in the future and you can reach me directly at i0145@redroof.com if I can be of any assistance. Sincerely GM-Red Roof, New London-CT
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I have all good things to say about my stay at the Red Roof Inn NL CT!! There has been pleasant customer service all around. The front office was very helpful and uplifiting while inquiring about weekly services.The housekeeping staff has been very nice and prompt. I also have
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Response from Deepak V, General Manager at Red Roof Inn Mystic - New London
Responded 14 Nov 2018
Dear Guest, Thanks for your kind words. We appreciate your mentioning the friendliness of our staff as we enjoy the opportunity to create an amazing experience for each and every guest. On behalf of our entire team, I would like to Thank you for your expectations. Your satisfaction is important to us and hope to see you soon again. Regards GM-Red Roof, Mystic CT
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We stayed 3 nights here and it wasn't too bad. Room was a little worn. Beds were very comfortable. Daily maid service. Nice wooded setting. Office staff was not very friendly. Loud kids running around day and night. But overall not bad.
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Response from Deepak V, General Manager at Red Roof Inn Mystic - New London
Responded 14 Nov 2018
Dear Guest, Thanks for your kind words. We appreciate your mentioning the friendliness of our staff as we enjoy the opportunity to create an amazing experience for each and every guest. On behalf of our entire team, I would like to Thank you for your expectations. Your satisfaction is important to us and hope to see you soon again. Regards GM-Red Roof, Mystic CT
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Ticked all the boxes we expected when we booked and was clean, really closer to a 3.5 than a 3. Very clean which was nice. The bed was okay, could be firmer and the pillows had seen better days. The television was great. Lots of channels (no channel guide though which was odd)
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Response from Deepak V, General Manager at Red Roof Inn Mystic - New London
Responded 14 Nov 2018
Dear Guest, Thanks for your kind words. We appreciate your mentioning the friendliness of our staff as we enjoy the opportunity to create an amazing experience for each and every guest. On behalf of our entire team, I would like to Thank you for your expectations. Your satisfaction is important to us and hope to see you soon again. Regards GM-Red Roof, Mystic CT
Read more
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Hello! How close is the property to the beach?
Very close. Only 5 minutes
1 vote
Does this place have a meeting or conference room
I do not think so. but you better check with them.
1 vote
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They have coffee Mc in the room n at the front desk. There is a d donuts within driving distance, probably no more than a couple miles away, "around the corner".
1 vote
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What it's price of room with king size bed?
I was able to get my AAA discount. I paid $80 for a Saturday night in March.
1 vote
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What is the check-in age?
21 years old.
0 votes
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12
"Easily accessible right off I-95"
"I stayed several times in different locations, and all were excellent!!!"
"If you want quiet, this is not the place!"
"There are two buildings with two floors each, FYI. They are no connected."
"All the rooms are equally great, it's the staff that makes sure everything's perfect"
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PRICE RANGE
US$51 - US$150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red roof inn mystic - new london hotel new londonred roof inn new londonnew london red roof inn
LOCATION
United StatesConnecticutNew London
NUMBER OF ROOMS
108
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