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Extended Stay America - Norwalk - Stamford

96 reviews
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Traveller (14)
Room & Suite (11)
Dining (2)
Overview
  • Excellent39%
  • Very good16%
  • Average16%
  • Poor10%
  • Terrible19%
Travellers talk about
“grab and go”(4 reviews)
“the wi fi”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
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Reviews (96)Write a Review
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35
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All reviewsfull size fridgegrab and gothe wi firoom was cleanlong tripthe staff was greatcalled the front deskconvenient locationmicrowavekarlstoragegmparkwaytelevisionsinknycvideo
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1 - 5 of 95 reviews
Reviewed 5 weeks ago

My parents and I have been staying here for a few weeks while we get work done on our home. This place is awesome from A to Z. First of all the staff are all super friendly and accomodating from the GM Melissa all the...More

Thank carolynnpampena
Response from 00esa, Manager at Extended Stay America - Norwalk - StamfordResponded 4 weeks ago

Carolyn, thank you for your excellent review of Extended Stay America. We are thrilled to read you loved all the aspects of our hotel, especially our courteous service and all that we have to offer. We will be sure to share your compliments with the...More

Reviewed 10 November 2017

This Extended Stay was of the standard. It was clean enough. Quiet enough. No complaints. The last Extended Stay I was in had terrible beds. This one, the beds were sleepable and I didn't have any problems. The only strange thing was a "pet" smell...More

Thank TACLYO
Response from 00esa, Manager at Extended Stay America - Norwalk - StamfordResponded 11 November 2017

Thank you for your feedback. We are pleased to know you were satisfied with your stay with us. With that said, we regret the inconvenience you experienced due to odor issues and have shared your concerns with our housekeeping team to take corrective actions. It...More

Reviewed 1 November 2017

Positives: Nice staff, and they allow pets. TV's and internet fine. Negatives: Kitchenettes have no silverware or even plates. Cheap bed. Towels are rough. Toilets flush like jet engines, wake everyone. This place is a case study in minimalism. From flooring, to wall art to...More

Thank StRaymond
Response from 00esa, Manager at Extended Stay America - Norwalk - StamfordResponded 2 November 2017

We sincerely apologize for not meeting your expectations which led to a disappointing stay. While it’s always our attempt to deliver a pleasant visit for every guest, sometimes we fall short. Your concerns have been shared with each department involved in an effort to take...More

Reviewed 23 October 2017

Room was not clean and the toilet seat was falling off. Breakfast was terrible. Hallways were filled with pot smoke. People were friendly but the rest of the hotel was terrible for the price. I would not recommend unless it is your only option.More

Review collected in partnership with Extended Stay
Thank 738clintona
Response from 00esa, Manager at Extended Stay America - Norwalk - StamfordResponded 24 October 2017

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Reviewed 28 August 2017

First time staying at this property in Norwalk. Was a little difficult to find it because it being set up on a hill. The staff was very nice and the rooms were clean and I really liked the fact of the kitchen in the room

Thank sprandazzo12
Response from 00esa, General Manager at Extended Stay America - Norwalk - StamfordResponded 29 August 2017

Thank you for choosing to stay at Extended Stay America. We are glad that you liked our courteous associates and your clean room along with the fully-equipped kitchen. We appreciate you being our guest and hope to welcome you back soon! Sincerely, General Manager

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Breakfast included
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$103 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$103 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (14)
Room & Suite (11)
Dining (2)
Questions & Answers
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Room Tips
"Choose a room at a different hotel."
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"accessibility, quiet, spaceous rooms"
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"we had a 1 bdrm suite and it was great, quiet on the second floor."
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"The rooms have kitchenettes, so bring your breakfast as the included breakfast is coffey and bagged muffins."
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