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Comfort Suites- Norwich

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Comfort Suites- Norwich
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412 Reviews from our TripAdvisor Community

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Showing 411: English reviews
North Fork, New York
Reviewed 3 weeks ago

The rooms here are spacious. But they are not well-light or that well laid out. The staff is friendly and the rate is modest. The location was very convenient for traveling on Route 2. But I am not sure whether or not I would stay here again.

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Helpful?
Thank bdlaw
Elaine R, General Manager at Comfort Suites- Norwich, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Michigan
Reviewed 3 weeks ago

We stayed here for the purpose to travel to Mohegan Sun. Hotel was very clean. Breakfast was good with plenty of options. They have a shuttle, but it is only on the weekends. They also have a sports bar, but also, mostly open on weekends. I know the hotel tends to decline in customers on non-weekends, but it was a...

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Helpful?
Thank nz1511
Elaine R, General Manager at Comfort Suites- Norwich, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Orlando, Florida
Reviewed 4 weeks ago

From Brian at the Front Desk to Tess at the Breakfast Bar, the staff was friendly and helpful. Tess even managed to squeeze enough batter for a waffle for me even though I made it to breakfast after it was over. -- Our room was very nice! We thoroughly enjoyed our stay. (Having Mohegan Sun 9 mins away was also...

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Helpful?
Thank robynguru
Elaine R, General Manager at Comfort Suites- Norwich, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your...

Boston, Massachusetts
Reviewed 4 weeks ago via mobile

A few of us couples stayed here back in October when we were attending a concert at Mohegan Sun! The hotel was extremely clean and the room was perfect for all of us to fit! We were able to use the pull out sofa and it was very clean! We enjoyed the free shuttle back and fourth from the hotel...

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Helpful?
Thank Liz726
Reviewed 28 October 2016

I stayed at this location a couple of days ago. I work for life touch photography and didn't have such a great day. Upon driving to location I was praying for a 1st floor room. When I checked in Juan Carlos accommodated me a first floor. I go to the room and noticed the door kept on opening and closing...

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Helpful?
Thank Matthew P
Sabrina M, Director of Sales at Comfort Suites- Norwich, responded to this review

Thank you so much for taking the time to tell us about your stay. We are so happy to know that Juan Carlos was able to make your stay a great one. We are so lucky to have him and the rest of the amazing team we have here. They are absolutely incredible. Once again, thank you and we hope...

Danbury, Connecticut
Reviewed 24 September 2016 via mobile

Arrived around 6:30. Greeted by Kara who was friendly. The hotel is in a quiet area. Lobby was great. Stocked with beverages and snacks to purchase. Hotel was about 12 minutes from Mohegan Sun. Room was very clean and updated. Mattress and pillows were like sleeping on a cloud. Continental breakfast ended at 9:00. We overslept so we didn't get...

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Helpful?
Thank tmmbsmith
Sabrina M, Director of Sales at Comfort Suites- Norwich, responded to this review

Thank you for taking the time to review our property and for all of your kind words. We are very happy to know that you and your son both had a good time here with us and we hope to see you both again the next time you are in the Norwich area.

Manchester, New Hampshire
Reviewed 24 September 2016

First of all the Staff was very helpful and friendly. They had a great breakfast set up which is a full breakfast not just donuts. The room was a good size we could have used bigger beds when one hogs the bed. The hotel is a little off the highway but not far at all easy off easy on. We...

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Helpful?
Thank Roger D
Elaine R, General Manager at Comfort Suites- Norwich, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your...

East Haven, Connecticut
Reviewed 19 September 2016

Just stayed here this past weekend for a night at the casino. I was not only extremely impressed with the rooms and overall newly renovated lobby, but Kara was instrumental in setting us up to have fun. We booked 4 rooms which she got us all next to one another, and split up the room charges so one person didn't...

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Helpful?
Thank bkalkreuth
Elaine R, General Manager at Comfort Suites- Norwich, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your...

Reviewed 10 September 2016 via mobile

The place in a great location. Rooms are great and so is the staff. Nice sport bar.The hotel is Only 10 minutes from Mohegan sun. Directions to location is easy to get to. The owner is a great guy and the smile on the staff face say it all. The shuttle take the driving out of the vacation. That great...

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Helpful?
Thank Chris M
Elaine R, General Manager at Comfort Suites- Norwich, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your...

South Glens Falls, New York
Reviewed 7 September 2016

I have no complaints about the room (even though the refrigerator needed defrosting). It was clean everyday we were there. The so called free breakfast had something to be desired(the coffee was good). All vending machines either where empty or out of order all three days we where there. The hotel is very isolated. No other businesses near by. No...

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Helpful?
1Thank ronald932

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
119 room all suite property with a country decor. FREE Wireless High Speed Internet access. Comfort Suites offers deluxe continenal breakfast and comp shuttle to and from Mohegan Sun Casino. The hotel also has an indoor pool, jacuzzi, sauna and lounge. All guestrooms have a refrigerator, iron & ironing board, coffee & coffee maker, cable, HBO ... more   less 

Additional Information about Comfort Suites- Norwich

Address: 275 Otrobando Ave, Norwich, CT 06360-2136 (Formerly Norwich Inn & Suites)
Region: United States > Connecticut > Mystic Country > Norwich
Price Range: £68 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites- Norwich 2*
Number of rooms: 119
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Also Known As:
Comfort Suites Norwich Hotel Norwich
Norwich Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites- Norwich staff and other travellers.
4 questions
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Tilton, New Hampshire
3 months ago
Middletown, New York, United States
Greenville, Rhode Island

See all questions (4)

Questions? Get answers from Comfort Suites- Norwich staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a couple ask for queen beds or 2 beds.”
 of 5 bubbles rogerd785, 24 Sep 2016 | Read review
“Room was lovely!!! Note that shuttle doesn't start running until 4pm but it brings you back up until 2:20am”
 of 5 bubbles SallyShu, 14 Aug 2016 | Read review
“Don't stay here. ”
 of 5 bubbles lonh313, 4 Aug 2016 | Read review
“Left a list of a few things that needed fixing. None of these made our stay unconformable but needed to be fixed. ”
 of 5 bubbles grammysue, 2 Aug 2016 | Read review
“Odd number rooms are probably a little quieter as evens face a major freeway.”
  • Electrical/Trip Hazard
 of 5 bubbles V1295UMaarons, 16 Jul 2016 | Read review
5 of 5
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