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Courtyard Waterbury Downtown

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Courtyard Waterbury Downtown
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288 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Millis, Massachusetts
Reviewed 3 days ago NEW

My experience is traditionally good with Marriott properties and this location was no different. The room was very comfortable, the updated shower was excellent and the lobby was more than roomy. I had a chance to sit by the fireplace downstairs just before leaving and admittedly didn't want to get up. There are also good restaurants within walking distance. This...

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Helpful?
Thank Sullivan4109
Columbia, MD
Reviewed 2 weeks ago

The Courtyard Waterbury Downtown is convenient to I-84 and has comfortable, but basic rooms. There is an on-site restaurant with very limited menu ("bistro") and a convenient mini-shop where you can purchase real milk for your morning coffee. One drawback is the old style wall heater/air conditioners which are somewhat noisy if you are a light sleeper. Parking is free...

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Helpful?
Thank travelmanColumbia_MD
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review

Dear travelmanColumbia_MD, Thank you for the reviewing your recent stay at the Courtyard. I have shared your feedback with our management team. We hope to see you back in Waterbury and have the opportunity to make your next stay a memorable 5 Stars! Warm Regards, Tiffany Wilson

Syracuse, New York
Reviewed 2 weeks ago

I stayed at this hotel in December while on business in Waterbury. I received a call on my room phone in the evening saying that it was someone from F&B who needed to verify my credit card information since I was not checked in for my incidentals to be charged to my room and I had made a purchase earlier...

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Helpful?
Thank lnojaim0131
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review

Dear lnojaim0131, Thank you we are in receipt of your feedback and will share it with our management team. Best Regards, Tiffany Wilson

Reviewed 2 weeks ago

Checkin.. I told her i'm a platinum member, and she only said u wouldn't get a point. I told her I knew that, but she didn't want to put my number in. The checkin process took a long time. She even slammed drawer while I was checking in. It was already late 11 PM at night. I didn't get the...

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Helpful?
Thank Rama N
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review

Dear Rama N, As we pride ourselves on providing an exceptional hotel experience for our guests, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the circumstances that ultimately led to you dissatisfaction. We understand and sympathize with the issues that you encountered and, regret the discomfort that you experienced. Please...

Westfield, Massachusetts
Reviewed 2 weeks ago

It was my daughters wedding weekend and the hotel was over booked by over a dozen rooms we were told by management and they where not turning a way any jewish families so they where telling our guest they had to go to other hotel and even called family members that pipes broke and they had no room for them...

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Helpful?
Thank mmgoonan
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review

Dear mmgoonan, As we pride ourselves on providing an exceptional hotel experience for our guests, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the circumstances that ultimately led to you dissatisfaction. We understand and sympathize with the issues that you encountered and, regret the discomfort that you experienced. Please be...

Novi, Michigan
Reviewed 4 weeks ago

The location of the hotel and lack of other options was what lead us to here. The lobby and rooms are exactly what you would expect from Courtyard Marriott's worldwide. What lead to a poor expereince at this property was the very poor service. More specifically, the "Assistant General Manager" was extremely unprofessional and unwilling to honor anything such as...

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Helpful?
Thank Chris R
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review

Dear Chris R, Thank you for taking the time to provide feedback on your experience. It is very important to us to deliver exceptional customer service to all our guests and especially our elite members. We have met as a team and discussed your encounter with our team member. We apologize for any misunderstandings in the conversation and the explanation...

Reviewed 3 December 2016

The only thing convenient about this hotel is the location. We got married at the Palace Theater. This hotel is conveniently located near the Palace Theater and so we assumed it was the best place for our family and guests stay at for the duration of the wedding celebrations. The hotel misspelled our name on the notice board that they...

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Helpful?
Thank Tasleem S
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review

Tasleem S, Thank you for your writing to inform us of your feedback. We invite the opportunity to obtain more information from you and discuss your commentary in detail. We sincerely apologize for any inconveniences you experienced. We strive to make every event a success. Please feel free to contact me with your information and we can set up a...

Columbia, SC, United States
Reviewed 28 November 2016 via mobile

The Courtyard in Waterbury is not the nicest nor fanciest place you will ever stay, but the staff is friendly and efficient and the place is always clean. My only issue is the road noise, but I am a very light sleeper. If you are in Waterbury, this is the place to stay.

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Thank Charles Y
Reviewed 14 November 2016

Recently visited this hotel while in Waterbury for an event at the Palace Theater. Easy to get to, modern, clean, centrally-located, pleasant staff, free parking. Great check-in staff who accommodated our side-by-side room requests (requests in Expedia don't always make it to the reservation staff.)

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Thank DDOlson
Portland, Connecticut
Reviewed 13 November 2016 via mobile

The hotel has obviously updated a LOT of things. The bathroom was nicely appointed (no tub though) and the bed was comfortable. An office area, flat screen tv and comfortable love seat were nice as well. With all of the obvious updates the thermostat was not one of them and the circa 1970s thermostat offered Freezing or Roasting as the...

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1Thank plrrlrblr
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review

Dear plrrlrblr, Thank you for your recent review on your hotel stay. I am pleased to hear you enjoyed our guest room renovations. Our apologies on any inconveniences you experience with the HVAC and housekeeping. Please feel free to email me so I can look into which guest room you stayed in. I am glad to hear once and issue...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott Waterbury Downtown rises 11 floors in the city's skyline. Remodeled through and through, our state of the art lobby greets guests and our unique GoBoard provides updates on things you need to know.Choose from spacious rooms all with refrigerators, and well-appointed suites with kitchenettes-- and furnished with luxurious mattresses and comfort bedding. All rooms have been newly remodeled.Stay connected with complimentary Wi-Fi and enjoy such guest amenities as our new indoor pool and fitness center.The Bistro is your food and beverage destination for three meals a day, including beer and wine evenings, and an on-site Starbucks serving throughout the day.More than 10-thousand square feet of meeting and event space is available for business and special occasions, with Event Specialists to assist you.Located in the heart of downtown, with Metro North access nearby, the Courtyard by Marriott Waterbury Downtown offers a convenient and contemporary take on accommodation ... more   less 

Additional Information about Courtyard Waterbury Downtown

Address: 63 Grand St, Waterbury, CT 06702-2224
Region: United States > Connecticut > Waterbury
Price Range: £92 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Waterbury Downtown 3*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Travelocity and Orbitz so you can book your Courtyard Waterbury Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Waterbury Downtown Hotel Waterbury
Waterbury Courtyard
Waterbury Marriott
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Questions & Answers

Questions? Get answers from Courtyard Waterbury Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good Luck. With the front desk staff you're going to need it.”
 of 5 bubbles 463chrisr, 23 Dec 2016 | Read review
“Book a room That is not in close proximity to the nearby main thoroughfare if possible”
 of 5 bubbles Phl52, 10 Oct 2016 | Read review
“We were on the side facing Waterbury and with the exception of a siren, we got a quiet nights sleep.”
 of 5 bubbles 484billl, 26 Aug 2016 | Read review
“Drop your bags at the front door before parking, as you may need to walk a ways.”
 of 5 bubbles KenSL, 31 Jul 2016 | Read review
“Ask for a recently updated room to get new a/c unit”
 of 5 bubbles kareno899, 25 Jul 2016 | Read review
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