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Courtyard by Marriott Hartford Windsor

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Traveller (29)
Room & Suite (23)
Dining (2)
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Overview
  • Excellent45%
  • Very good34%
  • Average14%
  • Poor6%
  • Terrible1%
Travellers talk about
“front desk”(29 reviews)
“room was clean”(12 reviews)
“very nice stay”(4 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
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Reviews (213)
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90
68
30
14
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All reviewsfront deskroom was cleanvery nice staywould definitely stay here againhartford windsorsmall gymking suitegreat place to stayhartford airportbistrolobbybusinesspaulaelevatorshuttlebeddingmicrowave
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71 - 75 of 205 reviews
Reviewed 20 July 2015

From the time we checked into this Hotel the Entire staff made our stay very relaxing and Fun. The Customer service desk and all of the employees are PHENOMINAL!!! there was a little confusion when we first check so my wife and I weren't very...More

1  Thank LRN1
Response from Paula D, Front Office Manager at Courtyard by Marriott Hartford WindsorResponded 15 December 2015

We greatly appreciate your outstanding rating here on Tripadvisor. Thank you for taking the time to share such positive comments about your experience. It was a pleasure to welcome you as our guest. We hope to have the opportunity to care for you again.

Reviewed 20 May 2015

We went to the Courtyard Marriott to stay after my daughters graduation in Springfield. There were 8 in our party and I booked 2 rooms that were supposed to accomodate 4 people each. ( 1 King and a pull out sofa). These rooms were paid...More

3  Thank Lynn P
Response from Colleen w, General Manager at Courtyard by Marriott Hartford WindsorResponded 21 May 2015

Dear Lynn, Thanks for giving me the recent opportunity to speak with about your experience at my hotel. I am sincerely sorry that the king room and sofa bed did not work for you and your family. I was happy to hear that the manager...More

Reviewed 19 May 2015 via mobile

Attended a college graduation in Springfield. I've always been pleased with Courtyards. This was no exception. Staff was very friendly, lobby is inviting and accommodating. Hotel room was clean and comfortable. Will most likely stay here again the next time I'm in the area.

Thank Jose M
Response from Paula D, Front Office Manager at Courtyard by Marriott Hartford WindsorResponded 15 December 2015

Thank you so much for your kind words about our hotel. We take great pride in providing great service and clean comfortable rooms.

Reviewed 18 May 2015

Overall, this is a great hotel. Staff is friendly and helpful, rooms/beds are spacious. There is a swimming pool but it's rather small so not suitable for doing tracks. I did not use the fitness but lots of people did. I did look pretty well...More

Thank xof_be
Reviewed 15 May 2015

This was a good place for a brief overnight stay. Clean and convenient. The check in staffer was a bit less than great. She messed up our room situation. We had requested a handicapped room with a king and a second room with two beds....More

Thank rightfoot
Response from Paula D, Front Office Manager at Courtyard by Marriott Hartford WindsorResponded 15 December 2015

Thank you for taking the time to rate us on Tripadvisor We were sorry to hear that you were disappointed with your room. Next time you are in the area please reach out to me and I will ensure your room request is in order.

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$95 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$95 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (29)
Room & Suite (23)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Maria S
22 September 2017|
AnswerShow all 2 answers
Response from Christine R | Reviewed this property |
No, pets are not allowed
1
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Room Tips
"If you need ADA assistance make sure to call ahead to the hotel. It was helpful to us"
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"Ask for a room facing the courtyard....very quiet"
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"It is quite a ways to walk from the far end to the lobby so if you don't like that, be sure to ask for a..."
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"Rooms on the first floor that face the courtyard are better than the rooms facing the parking lot."
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