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Candlewood Suites Windsor Locks

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Traveller (20)
Room & Suite (20)
Pool & Beach (3)

About

Location
Cleanliness
Service
Value
Candlewood Suites Windsor Locks offers guests a comfortable extended stay. Conveniently situated near the Hartford Bradley International Airport, the Candlewood Suites Hotel in Windsor Locks, CT offers easy access to downtown Hartford, CT and Springfield, MA, as well as to top area attractions and businesses. Extended stay guests of our pet friendly Windsor Locks hotel can enjoy spending an afternoon at Six Flags New England or the Eastern States Exposition Grounds. Tours of the historic Mark Twain House, the New England Air Museum and the Springfield Basketball Hall of Fame are also less than 12 miles from our Windsor Locks, CT accommodations. While lodging in Windsor Locks, CT, business-oriented travelers can appreciate our hotel near Bradley International Airport and companies such as Hamilton Sundstrand, Ahlstrom, American Honda and Travelers. To best accommodate our guests' business needs, we offer over 900 sq. ft. of meeting space and a 24-hour business center. During your visit, you can enjoy the comforts of home and the convenience of a regular routine. A complimentary area shuttle and free high-speed Internet access are provided, and an indoor swimming pool, a well-equipped fitness center, a DVD lending library and an outdoor barbecue gazebo are also available on-site. As you plan your trip, we hope you will explore our exceptional Windsor Locks hotel rates and make your reservations with us today.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Airport Transportation
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Family
Safe
HOTEL CLASS
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Location

Full view
55Somewhat walkable
Grade: 55 out of 100
33Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
97Reviews
49Photos
3Q+A
13Room tips
Traveller rating
  • 34
  • 33
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  • 11
  • 3
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Popular mentions
rooms need complete renovation bedroom furniture worn bare in spots queen bed very small ok for one living room small and crowded as is bedroom WE were scheduled for an eight nine stay left after the first night.The only bright spot was the front desk staff who were unstanding
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Response from IHGService, Guest Relations Manager at Candlewood Suites Windsor Locks
Responded 11 Jan 2019
Hi 52jpj321, Thanks for choosing to stay with us and leaving a feedback. We appreciate receiving comments like yours, as we aim to ensure a memorable experience for every guest. We have always wanted to create a superb hotel experience for all of our guests, it seems that our hotel was not able to accomplish this during your stay. I m sorry about the condition of the rooms and furniture s well as the room dimension. Further enhancements are forthcoming and the hotel upper management will deal with the involved department to have this matter inspected quickly. Again, I appreciate your time posting your review and I hope that you'll give us another chance of making your next visit better. We hope to see you soon! Best, Zel N. Case Manager IHGService
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I am beyond frustrated by my experience at this hotel. I had a late flight into BDL and just needed a place to crash for the night as I had an early morning flight out the next morning. The staff at the front desk was very friendly, but it took a bit to check in. They checked me
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Response from IHGService, Guest Relations Manager at Candlewood Suites Windsor Locks
Responded 13 Dec 2018
Hello Amanda B, I appreciate you for staying at Candlewood Suites Windsor Locks and for giving us your thoughts about your recent visit. I'm very sorry to know about the issues yo had with the check-in and overall upkeep of our facilities. Also, I know that the noise from the fire alarm negatively affected your stay. This is not the type of accommodation that we want our guest to experience. We strive to provide the best service and accommodations for our guests but regret that was not your experience. I'll definitely share your thoughts with our hotel management team as a reference for future enhancements. Again, thank you for choosing to stay with us and we hope to hear back from you soon and be of further assistance. All the best, Peter J. Case Manager IHGService
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Great place with full kitchen pots/pans, dishes, comfortable bed. Laundry room free for guests, nice little workout area. Small store in lobby sells food to prepare in your room. Only about 5 minutes from the airport.
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I have used this hotel no less than 4 times at this point. The staff is always friendly and helpful. They are very attentive to every question or concern that I present. Each and every time I have stayed here over the last 2 years they service has been excellent, consistent, and
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We stay at hotels all over the country. This is the first place that I've stayed at the charges you a deposit equal to one night stay. $100 room $100 deposit. $200 for one night. Of course the hundred dollars comes back but it takes 5 days. Never again. Better nearby chains only
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Response from IHGService, Guest Relations Manager at Candlewood Suites Windsor Locks
Responded 9 Sep 2018
Hi mitchell b, Thank you for taking the time to share your feedback. We pride ourselves on delivering world class service to our guests, I'm sorry for the inconvenience our reservation policy may have caused you, however, IHG is not involved in the daily operations of our franchised properties. Nonetheless, I will ensure that your feedback is passed on to the hotel management for review and evaluation. I hope and look forward to welcoming you back where we can demonstrate how much we have taken into consideration your feedback. Should you have any questions, please do not hesitate to look for the Hotel Duty Manager, they will be more than willing to assist. We appreciate your honest feedback and thank you for bringing this to our attention. Hope to see you soon. Best, Zel N. Case Manager IHGService
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Watch out tripping hazard
water damage to the floor
After the maid had been there
Kitchen Area
Living Area
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1234
do you have military rate.
Hi, Yes we do have military rates.
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We have a Park and Fly package. If you give us a call we can give you all the details.
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"Be nice to the staff, they have a difficult job and they are there to help you out!"
"Does not matter, they put you where they want. See review"
"Stay away from this facility."
"Ask about the famous Sliders deli around the corner. I cannot think of the name but Andrea will tell you !"
"A second or third floor room will be quiet it seems; I had no problem with noise from nearby airport."
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123
PRICE RANGE
US$104 - US$161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites windsor locks hotel windsor lockscandlewood windsor lockswindsor locks candlewood suites
LOCATION
United StatesConnecticutWindsor Locks
NUMBER OF ROOMS
98
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