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Had to stay overnight near in Hartford and for “last minute reservations” it was a clean and comfy place to stay. The front desk staff are very accommodating and I️ will be back there if my travels take me there again. The hotel’s entrance was...More
Excellent lodging for one night or longer term (as I). Great in room amenities (work station, kitchenette with full size refrigerator, high def TV) as well as complex facilities. Attentive staff on all shifts makes guests (us) feel like family. Laine and her staff are...More
Lay over and needed a place to stay for the night. Room was clean. Easy to connect to WiFi. Though we don't need to use the kitchenette and the full size refrigerator we thought it was a good touch. Also equipped with plates and pots...More
Very clean & quiet hotel, ac unit works well. After having a horrible hotel experience prior to arriving this was a gem! Thank you to John at guest services who was very helpful and accommodating, we had a great 2 day stay!
If you need heat at night, this is not your place. When we checked into the room the temperature was sixty seven degrees. No matter what we did to the thermostat we could not get the heat to go on. The next morning when we...More
Thank Alan M
Response from IHGService, Guest Relations Manager at Candlewood Suites Windsor LocksResponded 7 March 2017
Dear Alan M,
Thank you for choosing our brand and going out of your way to leave us your insights. I am sorry to hear that the heating system had little effect in making the room warm. Rest assured our team will look into the...More