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After being charged early for an upcoming stay, I contacted the hotel. They informed me that my reservation communication which stated their cancellation policy was incorrect and that the event I was attending had arranged a one night charge two weeks before the event. Although...More
We stayed in this hotel for two nights during Thanksgiving weekend. Evening staffs are very friendly during check in. Rooms are clean enough. It is about 20-25 minutes from Longwood gardens and 20-25 minutes to Philadelphia. There are a few Target stores and other department...More
Not the cleanest hotel but it did the job for two days. When we first arrived I noticed that the hotel needed some updating. Upon arriving to the room I noticed that the walls were dirty, the paint was peeling off the doors and the...More
Date of stay: October 2018
Thank tiara j
Response from IHGService, Guest Relations Manager at Crowne Plaza Wilmington NorthResponded 22 October 2018
Hi tiara j,
Thank you for the honest review. I was concerned to see that you had some issues with the overall cleanliness and condition of our rooms particularly with the walls, paint, and carpet among the others. I understand this must have been inconvenient...More
The first impression was good:an extremely friendly person checked me in.
The elevator is a very slow one, and only one of the two seems to work. Since the elevator is slow, and it is free exercise, I decided to take the stairs down. This...More
Date of stay: September 2018
Response from IHGService, Guest Relations Manager at Crowne Plaza Wilmington NorthResponded 2 October 2018
Thanks for choosing us and for taking the time to post a review. I am happy that you found our staff commendable and our property clean. On the other hand, I am sad that you faced some challenges, the condition of the elevator,...More
We were very disappointed in this Hilton property. While we finally got the type of rooms we requested, (adjoining), our room had no closet or space to hang clothes. There were dead bugs on top of the air conditioning unit. We had one set of...More
Boasting spacious rooms with deluxe bedding and free Wi-Fi, plus full-service amenities including a restaurant and lounge, the Crowne Plaza Wilmington North provides guests with the complete package. Less
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