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All reviewsoperations managerfront deskbedroom suitehigh markslaundry areafull size refrigeratorbreakfast area was cleansofa bedentire stayawesome staythree nightshot breakfastthe young ladyspecial thanksthe entire staffminute drivemain street
First night the guy next door was cursing up a storm. Loud enough to wake me but ended quickly, luck for me. When we returned from the race late at night, my room had NOT been cleaned. A pleasure of a nice hotel is being...More
Thank Kimberly C
Response from Karen W, Manager at Staybridge Suites Wilmington-NewarkResponded 1 week ago
I apologize for the inconvenience. I"m very sorry to hear your stay at the hotel was not up to par. Our staff is available 24 hours a day to assist with noise issues. I will ensure your feedback is distributed to all housekeepers. All housekeeping...More
This was our first time staying at a Staybridge Suites. We were quite happy with the entire stay. The people were nice, the room was clean and well stocked. All furniture was clean and comfortable. I'll definitely stay again if in the area.
Thank Thomas P
Response from Staybridge_Suites_GM, General Manager at Staybridge Suites Wilmington-NewarkResponded 15 November 2017
Dear Happy Guest, thank you for giving us a perfect rating! I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay.
Hotel was well maintained and clean and staff were all A plus. Only drawback to staying here has nothing to do with the hotel but if your and AT&T cell phone customer signal reception is poor at best.
Thank Gary D
Response from Karen W, General Manager at Staybridge Suites Wilmington-NewarkResponded 5 weeks ago
Thank you for your review and for choosing our hotel. I"m happy that you enjoyed your stay at the newly renovated Staybridge Suites in Newark, DE! We hope to welcome you back to our hotel in the near future.
I'm always greeted at the desk nicely. I never have no problems in checking in. I always get a room and it is equip with an nice kitchen area and living room space. It's like being at home away from home. Love it!
Breakfast was hot and ready, staff was friendly. Just bummed about having to pay $75 for my pet for one night. Ask to have that waived but they could not. I would stay there again but I guess leave pet at home.
1 Thank Catdlano
Response from Staybridge_Suites_GM, General Manager at Staybridge Suites Wilmington-NewarkResponded 8 February 2018
I'm glad to hear you enjoyed the service provided by the friendly staff at the newly renovated Staybridge Suites, in Newark, DE! Thank you for staying with us. Don't hesitate to call us if there's anything we can help you with for your next trip.