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The St. Regis Bal Harbour Resort

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The St. Regis Bal Harbour Resort
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1,318 Reviews from our TripAdvisor Community

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Showing 1,139: English reviews
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san francisco
Reviewed 2 days ago NEWvia mobile

This is a great resort. Staff: very friendly but it is miami so expect a bit of slack. Out pool butler Fausto was the best. Restaurants: main room closed. Greek place by the pool just ok. Burger place not good at all. Room service lunch just fine. Concierge: Giselle is one of the best we ever encountered Pool: main pool...

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Helpful?
Thank mitch p
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear mitch p, Thank you for taking the time to share your honest feedback about your recent stay with us. We are pleased to hear that Fausto and Giselle were able to make your stay an enjoyable one, and that you were able to experience one of our day villas during your visit. We hope that we will have the...

New York City, New York
Reviewed 2 days ago NEW

Since this property opened, it has received such acclaim and we were excited to finally stay a few days prior to a cruise out of Miami. It is not close to the Miami or Ft. Lauderdale port, but for this trip, we rented a car, and upscale accommodations in Miami were not plentiful, so the St Regis it was! Even...

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Helpful?
Thank suze_shoes
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear suze_shoes, Thank you for sharing this lovely review about your recent visit in our St. Regis Bal Harbour resort. We are delighted to learn that your overall experience with us was seamless, from the moment you first arrived to the moment you got to your room and enjoyed our butler services. It was truly a pleasure having you as...

New York City, New York
Reviewed 3 days ago NEW

My husband is SPG Platinum, and we often stay places on points. We saw a featured rate for redeeming free nights at this hotel and decided to take a long weekend there. Some luxury properties restrict free night redemption to only the less desirable categories of rooms (such as no suites, no ocean-facing, no high floors). At this hotel all...

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Helpful?
Thank mtexplore5678
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear mtexplore5678, First of all, we want to thank you and your husband for being loyal SPG members. We are thrilled to know that not only were you able to redeem your suite night awards at our resort, but you were also upgraded to one of our beautiful 2 bedroom Royal Oceanfront suites! We are also grateful to learn that...

Long Island, New York
Reviewed 6 days ago NEW

Beautiful hotel kept in pristine condition. Staff is very helpful and bends over backwards to accommodate evry request. Pool area is well maintained with enough chairs even at capacity. The smallest rooms are larger than some other hotel suites and all have large balconies. My only gripe is that the feather pillows in the room were extremely soft and the...

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Helpful?
Thank 422gilade
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear 422gilade, Thank you for sharing the details of your recent visit in our resort. We are happy to know that you recognize our staff's services and overall hotel amenities. We would like to apologize for not being able to better assist you with your pillow preferences during your stay. Your feedback is highly valuable to us, so I will...

Miami, Florida
Reviewed 6 days ago NEWvia mobile

St Regis Bal harbour is truly a 5 star hotel. Each room has a large private balcony overlooking the ocean. The service at the pool was excellent as they made us food that was off the menu. Really appreciated this gesture.

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Helpful?
Thank Andymiami5
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Andymiami5, Thank you for sharing your recent experience. We are happy to hear that you enjoyed our ocean views and hotel staff services. We look forward to welcoming you back as our guest in the near future! Sincerely, Oliver Key General Manager

Los Angeles, California
Reviewed 6 days ago NEW

We have stayed at this property several times and it's always been great. Our last visit over the Christmas holiday, was less so. The hotel was sold out and the service suffered. Will be back again but not during Christmas. Also, frustrating that the hotel does not provide a quick option for breakfast. It would be nice to be able...

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Helpful?
Thank Renee D
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Renee D, Thank you for taking the time to share your experience here with the TripAdvisor community, and for your continued loyalty to our resort. We are truly grateful to know that you wish to continue staying at our resort after failing to meet your expectations during this last visit, so for that we sincerely want to thank you....

Pittsburgh, Pennsylvania
Reviewed 1 week ago

Paradise is located at this address, our 3rd stay here and it keeps getting better!! Nickolas (Front Desk Manager) was amazing and was able to get us an upgrade due to our SPG Platinum 75 status (Room was beyond Amazing!). Booked at Day Villas all week and Wagner, Fausto and Philip went above and beyond all expectations to make beach...

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Helpful?
1Thank Bruce W
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Bruce W, First of all, we would like to thank you for returning to our St. Regis Bal Harbour resort, and most importantly for being a loyal SPG Platinum member. It pleases me to know that we continue to exceed your expectations and that our staff members have made your friend's birthday celebration an enjoyable one. I am delighted...

Pretoria, South Africa
Reviewed 1 week ago via mobile

The St Regis Bal Harbour is just in a class of it's own. Wonderful location, right on the beach, beautiful views, checking in was quickly, helpful personnel, fantastic spacious rooms, it was such a privileged to have stayed here. The concierge was also very helpful.

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Helpful?
Thank Strohfamily
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Strohfamily, Thank you for visiting The St. Regis Bal Harbour and for sharing this kind review about your recent experience. We are so grateful to know that you enjoyed our location, hotel amenities, and overall personnel services. We hope to have the opportunity to welcome you back again soon! Sincerely, Oliver Key General Manager

New York City, New York
Reviewed 1 week ago

Every time we stay at this hotel our expectations are exceeded! The service is truly superb. Thank you Nicholas Demitry and Paola Peschiera for all your help before we even landed! Thank you Sally at the front desk and all the great staff. The beach and pool facilities are great and kid friendly. We look forward to returning.

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Helpful?
Thank gswannabe
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear gswannabe, Thank you for sharing your kind words about our hotel services and staff members. I will be sure to send your regards to Nicholas, Paola, and Sally for exceeding your expectations throughout your stay. We truly look forward to your return! It was a pleasure having you as our guest. Sincerely, Oliver Key General Manager

Boynton Beach, Florida
Reviewed 1 week ago

From the setting to the above average service, the St. Regis delivers pure luxury that comes at a hefty price. The staff here pampers you to meet every need that a traveler might encounter from check in to check out.

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Helpful?
Thank BigoBoca
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear BigoBoca, Thank you for sharing your review with us! It pleases me to know you felt pampered by our staff members. We look forward to welcoming you back any time soon! Sincerely, Oliver Key General Manager

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Amenities

Highlights
  • Beachfront
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Atlantico
Atlantico
Cuisines: American, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience an exclusive enclave in Bal Harbour with luxury oceanfront accommodations, quiet unwavering taste, anticipatory service and seductive amenities. ... more   less 

Additional Information about The St. Regis Bal Harbour Resort

Address: 9703 Collins Avenue, Bal Harbour, FL 33154
Region: United States > Florida > Bal Harbour
Price Range: £498 - £1,506 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Bal Harbour Resort 5*
Number of rooms: 243
Reservation Options:
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Also Known As:
The St. Regis Bal Harbour Hotel Bal Harbour
The St. Regis Bal Harbour Resort Florida
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Bal Harbour Resort staff and other travellers.
23 questions
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Questions? Get answers from The St. Regis Bal Harbour Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have ocean view”
 of 5 bubbles suze_shoes, 22 Feb 2017 | Read review
“Every Room has is ocean front per the architectural design- quite lovely”
 of 5 bubbles 984reneed, 18 Feb 2017 | Read review
“Room & Butler are an experience especially breakfast on your patio in the morning watching the ocean and sun rise over the Atlantic Ocean”
 of 5 bubbles brucew355, 17 Feb 2017 | Read review
“the higher your room, the better the view. the closer to the center, the more sun you get on your deck.”
 of 5 bubbles lisad118, 13 Feb 2017 | Read review
“Ocean facing luxe room is fabulous!”
 of 5 bubbles JpetDDS, 1 Feb 2017 | Read review
5 of 5