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Best Western Heritage Inn & Suites

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Traveller (14)
Room & Suite (3)
Dining (1)
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Overview
  • Excellent40%
  • Very good23%
  • Average11%
  • Poor14%
  • Terrible12%
Travellers talk about
“hot waffles”(2 reviews)
“c worked well”(2 reviews)
“western hotels”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Best Western Heritage Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Heritage Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Reviews (157)
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155 results
Traveller rating
58
37
17
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Time of year
LanguageEnglish
58
37
17
23
20
Show reviews that mention
All reviewshot wafflesc worked wellwestern hotelsbreakfast attendantmile radiuscentral floridagood nights sleepyogurtonly stayed one nighttwo queen bedseasy accessnext morningfront desk staffconvenient locationclean roomsgreat place to staywauchula
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1 - 5 of 155 reviews
Reviewed 4 weeks ago

We were very disappointed with our stay at the Heritage Inn. The hotel is undergoing extensive renovation and the entire place is a construction zone. Our room was OK, but the odors from all the construction activities were unpleasant. There was no vending machine. We...More

Thank KLSCrystalRiver
Hotel's Favourite
Reviewed 10 December 2017

Quick one night trip - this hotel offered great breakfast , accommodating staff and great amenities. Would stay again- very pleased with customer service and rate that offered a full hot breakfast and free wifiMore

Review collected in partnership with Best Western
Thank tarap764
Response from Management2727, General Manager at Best Western Heritage Inn & SuitesResponded 23 February 2018

Thank you for all the positive reviews. We strive to provide excellent customer service and guest satisfaction. We are very pleased you found our facility very accommodating and welcoming. We look forward to having you as our guest once again. Thank you and have a...More

Reviewed 18 March 2018

This room was filthy dirty. They changed us to a second room that was just as dirty. The bathroom sinks and tub were dirty. There was debris on the floors. The switch plate at the sink was missing. The knob on the heater / A/C...More

Review collected in partnership with Best Western
Thank dmmattas
Reviewed 14 March 2018

The online hotel photos are NOT an accurate representation of the current condition of the hotel. The entire hotel is in drywall; entry, hallways, and reception/breakfast area. Drywall dust everywhere. I do not see on the hotel website any mention of the renovation. Our room...More

Review collected in partnership with Best Western
Thank jetrawol
Reviewed 5 March 2018

We stayed here only one night, thankfully, as the entire place was under construction and had odors of cement, glue and paint. What made it worse is that carpets were replaced in the hallways, and the walls were spackled but not painted where guest rooms...More

Thank Desiada
Response from Management2727, General Manager at Best Western Heritage Inn & SuitesResponded 14 March 2018

Thank you so much for taking the time and reviewing our hotel. We appreciate any feedback we can get from our guests to continue to improve in customer service. Our hotel at the moment is undergoing a major reconstruction and remodeling phase. We have posted...More

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$106 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Details
Price range
US$106 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
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Traveller (14)
Room & Suite (3)
Dining (1)
Questions & Answers
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Aswo1
1 May 2017|
AnswerShow all 3 answers
Response from weetrip | Reviewed this property |
Unsure as we have no pets
0
Votes
Room Tips
"After the renovation is complete, book a room."
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"Second or third floor on the backside will be very quiet."
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"Any room here will be good."
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"Not what you expect for a Best Western"
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