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Extended Stay America - Tampa - Brandon

TripAdvisorUS$82*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$82*
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Extended Stay America - Tampa - Brandon
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43 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Tampa - Brandon
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Showing 42: English reviews
Tampa, Florida
Reviewed 1 January 2015

Made a reservation through the extended stay site. Got to hotel and they could not find reservation.They said they had no rooms and we were turned away. Extended stay did not send a confirmation number at the time we made the reservation. We ended up traveling much farther looking for a room. Stay in a dump and charged twice as...

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Helpful?
Thank 627michaelh627
Manager_11525, General Manager at Extended Stay America - Tampa - Brandon, responded to this review

Michael - Thank you for the feedback about your experience at our hotel. The situation you described regarding your reservation is truly regrettable. We are very sorry for your experience. We are thankful that we were able to speak with you personally and ensure that you were not charged. To make sure that a situation like yours doesn't happen again,...

Danville, Virginia, United States
Reviewed 30 December 2014 via mobile

Hotel stay in preparation for cruise. I was told that I would have deluxe suite and there was pool and gas grill. No pool, regular grill and suite not available. Staff not very helpful. Cleaning staff very friendly. Also, I was allowed to leave my car on premises during cruise,however hotel does not provide transportation to cruise dock.

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Helpful?
Thank Lauren H
Manager_11525, General Manager at Extended Stay America - Tampa - Brandon, responded to this review

Thank you so much for sharing your experience with us. We are glad to hear that you enjoyed your stay and that we were able to allow you to leave your car here while you enjoyed your vacation. Still, please accept our apologies that you were not given the correct information about the pool and grilling area. Some of out...

Reviewed 10 October 2014 via mobile

Upon check in on the 27th of September I first had to call using the phone by the door since it was "after hours." An old heavy set black woman appeared and when she opened the door to let me in after I told her I had a reservation she barely opened and it closed in front right on me....

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Helpful?
1Thank Caramel S
Manager_11525, General Manager at Extended Stay America - Tampa - Brandon, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so sorry to read about the poor service you received from my staff throughout your stay with us. To make sure this doesn't happen again, I am going to review our customer service standards with my entire team to ensure. As well,...

Reviewed 28 September 2014 via mobile

Hair all over shower toilet smelled like urine soon as you open it. Sold out so could switch room. Mananger yet to contact me. Not the best quality of rags and towels need to be replaced only two small pillows

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Helpful?
Thank Paul W
Manager_11525, General Manager at Extended Stay America - Tampa - Brandon, responded to this review

Your review for our hotel was recently brought to my attention. It upsets me to hear that your room had such severe cleanliness issues. I am sorry for your experience. As this hotel’s manager, I can assure you that I will be reviewing cleanliness procedures with my staff to ensure that this experience is not repeated. As well, I would...

Baton Rouge, Louisiana
Reviewed 20 August 2014

We were in town to attend a wedding and wanted to take a few days off; do some shopping, and generally chill out. This place met all of our needs. Recently renovated, it was located 5 minutes fron the Brandon Mall, across the street from a huge movie theatre complex, and there were at least 20 restaurants within a 10...

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1Thank AlbertusMaximus
Jacksonville, Florida
Reviewed 26 July 2014

I'm from Jacksonville, FL and went down to Tampa to visit some friends and family members. I was intrigued by the commercials on TV about Extended Stay America so I booked a 2 night stay at the hotel. I was immediately hooked! The check in was super fast, the staff was very friendly, the room was perrrrfect!! Ohhh and that...

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3Thank Lola13137225
Manager_11525, General Manager at Extended Stay America - Tampa - Brandon, responded to this review

We read your review, and would like to thank you for writing such wonderful things about our hotel. We truly appreciate your comments regarding the great hospitality given to you during your stay. We are also glad that you enjoyed your clean, comfortable room and your fully equipped kitchen. Your review reflects the kind of stay we advertise and strive...

Reviewed 21 July 2014

Dirty, dirty, dirty!!!! Cockroaches!!!!! Stay away!!! Upon reservation, wasn't told there wasn't a pool even though was told stay was for me and 10 yr. old child after spending day at Busch Gardens. My daughter used bathroom the next morning and ran out screaming because she saw a live cockroach in the bathtub. Dirty, gross and disgusting!

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1Thank Kmoyer4uf
Manager_11525, General Manager at Extended Stay America - Tampa - Brandon, responded to this review

Your review for our hotel was recently brought to our attention and we wanted to take a moment to personally respond. The situation you described regarding the pests in your room is truly regrettable. We are very sorry for your experience. We will be contacting our pest control provider to address the issue in your room. We continuously work to...

Saint Louis, Missouri
Reviewed 24 June 2014

Area was great. Room was average and clean. However, there was a major problem. There appeared to be some type of water pressure problem and when someone is one of the rooms around us took a shower it sound like a jack hammer. Asked to be moved to another first floor run (there were several available in the building across...

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5Thank 5023claxton
San Diego, California
Reviewed 13 June 2014

I called your hotel so I could request a photo of your ADA roll in shower so that I can ensure that it is usable for my husband who's confined to a wheelchair. Eleanor who answered the phone didn't seem willing to fulfill my small request. All I was told is that the rooms are occupied, they couldn't take a...

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Helpful?
2Thank opal0803
Manager_11525, General Manager at Extended Stay America - Tampa - Brandon, responded to this review

We appreciate you bringing your experience to our attention. Please accept our most sincere apologies for not fulfilling your request due to occupancy of that specific room type. In order for us to protect the privacy of our guests, we cannot take photos of an occupied room. Please be sure that the next time we encounter such an issue, we...

Tampa, Florida
Reviewed 1 June 2014

The newly remodeled rooms were nice and comfortable and have a kitchenette which is great with kids. The location is EXCELLENT if you are visiting the area, safe and lots and lots of stores, food, entertainment nearby. The front desk was wonderful. We didn't realize we had a broken microwave until we were settled in and it was disappointing as...

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Helpful?
Thank dpstudio
Manager_11525, General Manager at Extended Stay America - Tampa - Brandon, responded to this review

The team and I appreciate your wonderful review. I truly appreciate your comments regarding our newly renovated rooms. It is great to know that you found our hotel satisfactory in all aspects. Also, we are thrilled to hear how much you enjoyed the location and that you were able to take advantage of the great places to see. Please accept...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Tampa - Brandon

Address: 330 Grand Regency Blvd, Brandon, FL 33510-3940 (Formerly Homestead Tampa / Brandon)
Region: United States > Florida > Brandon
Price Range: £55 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Tampa - Brandon 2.5*
Number of rooms: 141
Reservation Options:
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Also Known As:
Homestead Tampa / Brandon Hotel Brandon
Extended Stay America Brandon
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Tampa - Brandon staff and other travellers.
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Questions? Get answers from Extended Stay America - Tampa - Brandon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Closer to the lobby is farther from the Interstate traffic - but not sure any of the rooms are really "good".”
TV312, 20 Mar 2017 | Read review
“Rooms on each end of the buildings are bigger, and have more privacy.”
ashadid08, 16 Dec 2016 | Read review
“Go to the hotel next door.”
bondsgirl1985, 9 Oct 2016 | Read review
“Six of one, half a dozen of the other. 3 buildings, all two story”
JamesK340, 13 Dec 2015 | Read review
“Higher floors are quieter.”
yvonnes861, 27 Oct 2015 | Read review
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Prices are for 1 room, 2 adults
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