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Melia Orlando Suite Hotel at Celebration

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Melia Orlando Suite Hotel at Celebration
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1,911 Reviews from our TripAdvisor Community

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Showing 1,471: English reviews
Reviewed yesterday NEWvia mobile

The great things about this hotel: The pool area! Great decor, classy and relaxing music. It was very nice. My mother loved this pool area. The two-bedroom suite we shared with my parents and 10-year old son was very spacious and convenient. There was a television in each bedroom and in the living area. The concierge gave us a great...

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Helpful?
Thank Laura H
Montreal, Canada
Reviewed 3 days ago NEW

Don't bother staying there. Not worth the money, housekeeping is next to non-existent. They charge for everything and double for some things. Don't be fooled by the complimentary shuttle service, it's covered by their resort fee as is the water they leave in your room.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Diana K
Tampa, Florida
Reviewed 5 days ago NEW

I am here for business. I was forced to pay a $15/night resort fee. It is for 2 bottles of water/day, pool towels and online news. I explained to the check in associate that I am here for business and I don't need any of the "resort fee items". I was told that it was a charge that I must...

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5Thank maxdoc4
Miami, Florida
Reviewed 6 days ago NEW

I booked the room online because it gave a discounted price plus promised an upgrade of the room if available. I was nervous about "available" part but booked the classic (regular) room. While I was checking in, I told the hostess about the room upgrade and showed her the screen shot I had taken as a precaution. She had no...

Review collected in partnership with Meliá Hotels International
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2Thank stolts34
Reviewed 6 days ago NEWvia mobile

The hotel and staff make for a pleasant place to stay when visiting the Orlando area. Lots of convenient restaurants within a mile of the site. However, facilities and room are just a bit worn. Sliding doors didn't lock very well and were in need of maintenance. Some room items seemed just a bit on the so-so quality side.

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Helpful?
1Thank Fred M
Reviewed 1 week ago via mobile

Be aware of hidden costs and talking to staff who have no power or authority to make anything happen. The check in process was slow and tedious, with the staff being so unhelpful. I used Booking.com which lead me to believe the costs were inclusive, but be warned. I would never go back or recommend this place. Visited January 2017.

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Helpful?
3Thank Mark M
FrancoPedone, General Manager at Melia Orlando Suite Hotel at Celebration, responded to this review

We're very sorry to hear about your check in and we are disheartened to hear that the front desk staff failed to provide the level of service we strive for.

Philadelphia, Pennsylvania
Reviewed 1 week ago

Rooms were dirty, comfortervwas stained with body fluids, curtains were stained, dust everywhere, dirty dishes in cabinet, no was clothes in bathroom. Toiletries were all open and used from previous vistors. Windows dirty on the outside.

Review collected in partnership with Meliá Hotels International
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Helpful?
2Thank shenicec
FrancoPedone, General Manager at Melia Orlando Suite Hotel at Celebration, responded to this review

Please accept our sincere apologies for any inconvenience you and your family have experienced due to our cleaning services. We appreciate that you took the time to bring your concerns to our attention.

Miami, Florida
Reviewed 1 week ago

I stayed with my husband and two children. The children had their own room with connecting doors. The pool is really nice outside and the restaurant has a great breakfast and service. They also have oven made pizza and a great menu.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank adrianav624
FrancoPedone, General Manager at Melia Orlando Suite Hotel at Celebration, responded to this review

We are thrilled to hear your family had such a nice stay! We are adding some more yummy to our menu, so please come back and try us once more!

Longwood, Florida
Reviewed 1 week ago

It was an ok experience. Don't expect the same level of service of other Melia properties. Check-in process took 45 minutes and upon arrival room was dusty and we found articles of clothing belonging to previous guests.

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank Debralee P
FrancoPedone, General Manager at Melia Orlando Suite Hotel at Celebration, responded to this review

Sincere apologies the experience you had. Rest assured that we are continuously working on the maintenance of our guest rooms in an effort to exceed our guests experiences. Your challenges will be addressed with the departments involved in an effort to improve and prevent them from happening in the future.

Reviewed 1 week ago via mobile

Truly terrible. Dirty, noisy, room key didn't work on multiple occasions. Left waiting outside the room for 30 mins with the promise that a maintenance man would come...! Eventually turned up! The gym is miles away, and the food is extremely basic. Please please DO NOT STAY HERE. You will regret it. There are much better places very close by....

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Helpful?
3Thank Ben A
FrancoPedone, General Manager at Melia Orlando Suite Hotel at Celebration, responded to this review

Our deepest apologies for the troubles you experienced with your room key. We're indeed slated to improve our service and would love to have to opportunity to welcome you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Luxury & Location fuse together at Melia Orlando ALL-Suite Hotel, a Walt Disney World Good Neighbor(R) Hotel. The hotel is an oasis located in one of Forbes Magazine's Top Ten "Prettiest Neighborhoods" while being close to the magic of Orlando. Melia Orlando Hotel at Celebration is a luxury all-suite hotel featuring 240 spacious one and two-bedroom suites, complete with sleek designer kitchens, beds with Egyptian cotton linens, LCD flat screen TVs, and balconies overlooking our vanishing-edge pool or Florida landscape. The property is centrally located in the award-winning village of Celebration and minutes from the gates of the Walt Disney World(R) theme parks. With transportation to Celebration Town Center and all major area theme parks, location is as extraordinary as the personalized service and suites. ... more   less 

Additional Information about Melia Orlando Suite Hotel at Celebration

Address: 225 Celebration Pl, Celebration, FL 34747-4601 (Formerly Mona Lisa Suite Hotel)
Region: United States > Florida > Celebration
Price Range: £76 - £172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Orlando Suite Hotel at Celebration 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Mona Lisa Suite Celebration
Hotel Mona Lisa Suite
Melia Orlando Suite Hotel At Celebration Florida
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Questions & Answers

Here's what travellers have asked, with answers from Melia Orlando Suite Hotel at Celebration staff and other travellers.
46 questions
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Questions? Get answers from Melia Orlando Suite Hotel at Celebration staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
 of 5 bubbles dianak751, 14 Jan 2017 | Read review
“Beware of employees that don't care, beware of resort fees!”
 of 5 bubbles maxdoc4, 12 Jan 2017 | Read review
“Excellent huge space and clean. I stayed at the two bedroom suite my children had their own room and bathroom. The kitchen is al New beautiful and modern. ”
 of 5 bubbles adrianav624, 7 Jan 2017 | Read review
“Pool view rooms have music blasting out from 8am. If that will annoy you then avoid..but with doors closed you can not hear anything. I didn't mind this as staying over Xmas and new year we were only in rooms to sleep and have breakfast”
 of 5 bubbles janem785, 4 Jan 2017 | Read review
“Best rooms are the top floors and close to the elevators.”
 of 5 bubbles felixab2014, 4 Jan 2017 | Read review
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