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All reviewsfront deskacross the streetspecial thanksclean hotelking suitespring breakgreat place to staybike weekdefinitely stay here againbeds were comfortablepool towelsbeach accesspool deckparking lotmarlaoceandaytona
This was my third visit to the hotel, but my visit to the restaurant. The setting was perfect-oustside, over looking the pool and the ocean. My husband and I had the hotel and breaksfast package. We were thrilled to be able to watch our kids...More
2 Thank dorothea g
Response from IHGCare, Guest Relations Manager at Holiday Inn & Suites Daytona Beach on the OceanResponded 7 October 2015
Dear dorothea g,
Thank you for writing a review about your recent stay with us. I am very disappointed to hear about your experience at the hotel. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret that...More
Started off poorly as upon check-in the front desk clerk stated that our city view room was ready. Except I had a reservation for an ocean view room. I showed her my reservation and my IHG Platinum Club card and she said that our room...More
1 Thank Cubfan300
Response from Holidayinn930, General Manager at Holiday Inn & Suites Daytona Beach on the OceanResponded 24 September 2015
I care. There is no excuses for subpar service. We are going through some changes in our restaurant area so I apologize for the inconvenience you experienced while dinning in our café. It's great to hear that Tracy took care of you. These surveys including...More
The location was beautiful being right on the ocean. The bar tender Ms. Bobbie was an absolute joy and her manager Jessica helped resolve any issues at hand. The room was okay although I expected more with it being in Florida and on the beach....More
Response from Holidayinn930, General Manager at Holiday Inn & Suites Daytona Beach on the OceanResponded 8 October 2015
All of us here at the Holiday Inn, try our best to make sure all of our guests are taken care of. We do several large groups a year, I'm glad to hear that you found Jessica & Bobbie to be helpful during your visit....More
Great Hotel in quiet Daytona neighbourhood. A mile down beach walk to centre (which has seen better days). Good Food and Service. Clean and well maintained. Unfortunately there is a derelict hotel next door which makes the view from some angles not very good but...More
1 Thank paul c
Response from Holidayinn930, General Manager at Holiday Inn & Suites Daytona Beach on the OceanResponded 31 August 2015
We are so happy you found our hotel to be clean and our team members to be friendly. We hope to see you on a return trip to Daytona Beach.
Excellent service from Ilan at the front desk always friendly, always helpful. Great room, beautiful view (except the roof right below our room, had to crop it out). Property is right on the beach with easy access. Not Holiday Inn's fault but the deserted hotel...More
Response from Holidayinn930, General Manager at Holiday Inn & Suites Daytona Beach on the OceanResponded 24 August 2015
It's fantastic to hear that you enjoyed your visit here at the Holiday Inn Hotel & Suites. We hope that you will return again soon.TThank you for taking the time to rate our hotel on trip advisor, I will share your compliments with my team....More
Actually in the Suite the bedroom has the Ocean View no balcony with a partition that separates the King bed from the living room. The Jacuzzi Suite is the one where bed is right when you walk in and bathroom in between the... More
Actually in the Suite the bedroom has the Ocean View no balcony with a partition that separates the King bed from the living room. The Jacuzzi Suite is the one where bed is right when you walk in and bathroom in between the living room. The living room is by the balcony overlooking Ocean and a little bit of parking area where the Jacuzzi Tub is. Yes, two TV's are in both Suites types.