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Hawks Cay Resort

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Hawks Cay Resort
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4,301 Reviews from our TripAdvisor Community

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Showing 4,077: English reviews
Reviewed yesterday NEWvia mobile

Just a heads up, but not all these condos are a part of the resort and that is NOT what you want for the best stay. Hawks Cay is a lovely resort with plenty to offer and very friendly staff but we reserved with another website thinking this was the same resort only to find that it definitely is a...

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Thank Silvergirl38
Reviewed 5 days ago NEW

great experience with kids and dolphins. food is good. list of activities for the day is outstanding and music in the evening is really romantic :) the downside is that there is no big swimming beach. The swimming pool is heated which is great :)

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Helpful?
Thank gotsulka
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We are thrilled that you had a great experience at Hawks Cay Resort! It is nice to read that you enjoyed the activities that we offer such as our Dolphin Connection. Your comments will be shared with our team as we always value the feedback from our guests. Thank you, and we hope to welcome you back soon.

Miami, Florida
Reviewed 5 days ago NEWvia mobile

In years past I have stayed on a boat in the marina, in the main hotel, in a marina villa and everytime I would higly recommend Hawks Cay. My most recent stay was was in a Harbor Villas. Like the title says very disappointed. The staff was not very attentative like they didnt have a care in the world. The...

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Helpful?
Thank qtr2hunt
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We could not be more disappointed in ourselves. Providing the best in service and hospitality is what we strive for each day, so we are truly disappointed that we were not able to address all your concerns when it would have mattered the most. Our returning guests are dear to us and it would be a shame if we could...

Auburn Hills, Michigan
Reviewed 5 days ago NEW

I went with my mom, dad and 18 year old sister. (I am 24 years old). KIDS KIDS KIDS, screaming, everywhere. Do not go here if you do not have children under the age of 12. The main pool is constantly occupied by children screaming, the "tranquility 21+ pool" is fine but not centrally located and it plays no music...

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Helpful?
Thank ahaan03
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It is truly disappointing to read that your stay was not as you anticipated. We sincerely apologize for any inconveniences that you encountered while here. We do offer a variety of activities for all ages and our team is always available to assist you with choosing the perfect activity. We are disheartened that you did not find great value in...

Toronto, Canada
Reviewed 6 days ago NEW

we stayed in a room off the main building. Its great for children with a great pool and lagoon as well as a super restaurant just open to the pool. Lots around to visit and spend a day away.Not the cheapest but one of the nicest.

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Helpful?
Thank tonyrace0550
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We are thrilled that you had a relaxing experience at Hawks Cay Resort! It is flattering that you consider our resort to be one of the nicest, and we are glad that you enjoyed the beautiful scenery. We will certainly share your comments with our team as we always value the feedback from our guests. Thank you, and we hope...

Atlanta, Georgia
Reviewed 6 days ago NEW

We traveled with children and grandparents. Everyone loved it. It is especially wonderful for children. Plenty for them to see and do and it's very relaxing for the adults. The resort is clean and the staff is very nice. It is expensive though. That is the only part where I see the advantage of an all inclusive. The meals here...

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Thank Pigs1234
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It is nice to read that you had a wonderful family trip! We offer a wide variety of amenities for everyone to enjoy at our resort and we are glad that you were entertained by it all. However, we regret that you were not impressed with everything. It is disappointing that you did not find great value in our dining...

Martinsville, New Jersey
Reviewed 6 days ago NEW

This resort and the town home we stayed in at their Sanctuary Village were great! We had our own private pool, several decks, a big living area and 3 full bathrooms for what I felt was a reasonable price.

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Helpful?
Thank theplumberwife
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We are delighted that you found great value in our resort! It is pleasing to read that you enjoyed the comfort of your villa and our amenities. Thank you for letting us know about your incredible experience, and we will certainly share your compliments with our team. We hope to welcome you back to Hawks Cay Resort for another visit.

Tampa, Florida
Reviewed 6 days ago NEWvia mobile

After seeing some reviews about bad customer service I was apprehensive about taking our family here. Rest assured this was definitely not the case. Everyone is very pleasant and they all seem to work very hard whether it was the front counter, the entertainment outside, the trolley driver or the lady that came w towels. The water was actually beautiful...

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Helpful?
Thank Michellesunshine
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It sounds like you had a perfect family getaway at our resort! We are delighted that you felt at home here as our goal is to provide a relaxing stay for all of our guests, and we are thrilled that this was your experience. We are glad that the breathtaking views were a highlight of your visit. It is nice...

Cape Cod, Massachusetts
Reviewed 1 week ago NEWvia mobile

Wonderful way to spend Thanksgiving and my Dad's 70th birthday with our extended family! The resort is small enough that you aren't lost in a huge sea of people but big enough that there is plenty to do. The staff was more than accommodating and always friendly and helpful. Chris Bennett was just one of the exceptional staff , he...

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Helpful?
Thank Tricia M
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It was our pleasure to welcome you to Hawks Cay Resort for Thanksgiving and for your father's birthday! It warms our hearts to read that Chris made your stay to be extra special. We always love hearing when our staff goes above and beyond in exceeding your expectations, and we cannot wait to share your high remarks with Chris and...

Chicago, Illinois
Reviewed 1 week ago via mobile

My husband has wanted to stay here for years, since we 1st started going to the Keys. We finally did and we were disappointed. The resort is too big and too expensive for our tastes. There are smaller, neater places to stay in the Florida Keys. All the pools, restaurants, and activities, are not needed. You do not want to...

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1Thank Sharon P
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It is disheartening to read a review like yours as this is not the experience that we wish to create for our guests. We truly regret if your visit was not as you had hoped for and we apologize for any disappointments you experienced. We will address your concerns with our team so we can make any necessary improvements. Your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Parking
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Hawks Cay Resort

Address: 61 Hawks Cay Boulevard, @ Hawks Cay Resort, Duck Key, FL 33050
Region: United States > Florida > Florida Keys > Duck Key
Price Range: £192 - £465 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hawks Cay Resort 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com and Odigeo so you can book your Hawks Cay Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hawks Cay Hotel Duck Key
Hawks Cay Duck Key
Duck Key
Hawk Cay Resort
Hawks Key
Hawks Cay Resort Duck Key, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Hawks Cay Resort staff and other travellers.
75 questions
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Questions? Get answers from Hawks Cay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sanctuary Village was perfect for our family of 8.”
 of 5 bubbles theplumberwife, 29 Nov 2016 | Read review
“budgeT rooms and villas are OLD”
  • old couch
  • Kitchen is great
  • broken blinds
 of 5 bubbles pooracad, 28 Nov 2016 | Read review
“Villas the best”
 of 5 bubbles grandparent2016, 26 Nov 2016 | Read review
“Be sure to reserve your room far enough ahead to get a great view. Highest floor is best.”
 of 5 bubbles keith44ranger, 20 Nov 2016 | Read review
“Sunset Village”
 of 5 bubbles 246markom, 17 Nov 2016 | Read review
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