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The Westin Beach Resort, Fort Lauderdale

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The Westin Beach Resort, Fort Lauderdale
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3,413 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Beach Resort, Fort Lauderdale
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Showing 3,195: English reviews
Aurora
Reviewed 2 weeks ago via mobile

Like many hotels in Fort Lauderdale this one is across the street from the beach. Not a problem & there is a convenient skywalk so you don't have to navigate traffic crossing the road. We paid for an inter-coastal room. Do NOT be fooled. This is looking at another building with loud air conditioning sounds day & night. None of...

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Helpful?
Thank AuroraBonBon
nspivack, Manager at The Westin Beach Resort, Fort Lauderdale, responded to this review

Thank you for taking the time to share this feedback with us. It was great to read how excellent the staff was throughout your interactions with our various teams. We agree our location, and new found items at Siren’s table are quite good. However, please accept our apologies that you didn’t enjoy the view from your room. We do offer...

Reviewed 2 weeks ago via mobile

My son and I had a pleasant 3 night stay and felt very comfortable with all the amenities. The location was great and staff was very nice. The hotel is right across from the street of the miles and miles of Florida beach. I have read some other bad complaints but went for the stay anyhow and was pleasantly surprised....

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3Thank Chris L
Deptford, New Jersey
Reviewed 2 weeks ago

For a beautiful location, great accommodations and great staff- you can't go wrong! We had a wonderful time and the weather was just what we needed. Every time we are at this resort it is perfect. Stormin" the Doorman always welcomes us with a huge smile and we know everything else from that point will be great. Thank you again...

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Thank laurie p
Reviewed 2 weeks ago via mobile

Still here and arrived yesterday to a terrible checkin experience. We had booked a two night stay with Travelzoo that came to about $460. When we went to check in the front desk said that they had cancelled our reservation due to a billing issue. I checked with my credit card and I have indeed been charged, so I need...

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1Thank Nycraig79
nspivack, Manager at The Westin Beach Resort, Fort Lauderdale, responded to this review

Mr. Buckley, thank you for taking the time to share this experience with us. Please accept our sincere apologies for your arrival experience. We do see that your original reservation was made through Travelzoo, and that they were unable to collect payment from your credit card, therefore your reservation was cancelled. However, there are many other ways we could have...

Ottawa, Canada
Reviewed 3 weeks ago

I stayed at the westin twice now in 2017 and The people at the front desk, valet and restaurant beside the lobby our fantastic, very helpful , super nice and great at what they do. Unfortunately those are about the only things this hotel has going for itself. The hotel itself has a very musty smell when you walk down...

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Helpful?
1Thank J938
nspivack, Manager at The Westin Beach Resort, Fort Lauderdale, responded to this review

Thank you for taking the time to share this feedback with us. It was great to read how helpful and super nice the front office, valet, and restaurant team members were that you interacted with. We will certainly share this with the team. However, please accept our sincere apologies for the issues you encountered; more specifically the musty smell &...

Chicago, Illinois
Reviewed 3 weeks ago

We had the pleasure of staying last week at The Westin Ft. Lauderdale Beach Resort for spring break. Simply put, “The experience was EXCEPTIONAL” as the hotel staff was amazing. If you are looking for the best location with the warmest staff in South Florida, look no further and stay here! The Food and Beverage offerings in the hotel’s new...

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1Thank Mark D
Seattle, Washington
Reviewed 3 weeks ago via mobile

Must say I was expecting better from this brand. Pros: Location fantastic right on the beach(across the street) Friendly front desk staff easy check in. Cons: Valet parking at $40 per night seems high - don't think self park is available but not sure. Resort fees at $38 per night and I used my own data for internet because I...

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Helpful?
1Thank Jennifer B
nspivack, Manager at The Westin Beach Resort, Fort Lauderdale, responded to this review

Thank you for taking the time to share this feedback with us. It was great to read how much you enjoyed the location, and how friendly the front desk team was. Please accept our apologies that you weren’t more aware of our resort and parking fees as we do work hard to ensure they are listed on all our booking...

Saint-Constant
Reviewed 3 weeks ago

We thought the Westin would be a great option and when we got the booking it was the most affordable on the beach... oh how wrong we were! Their rates look great when compared to others - but AFTER you've booked they give you the fine print, which is that you pay an extra $38 per day in resort fees...

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1Thank missmj128
nspivack, Manager at The Westin Beach Resort, Fort Lauderdale, responded to this review

Thank you for taking the time to share these comments with us. Please accept our apologies that you weren’t made more aware of our resort and parking fees prior to arrival. We do ensure these are listed throughout our booking channels as we never want a guest to be surprised when arriving. It was disappointing to read about the mattress,...

Toronto, Canada
Reviewed 3 weeks ago

This hotel is dog friendly. We brought our dog and they were very accommodating. The hotel is very clean and is right on the beach. Had lunch at the pool we were helped by Amanda who was fantastic. She is a great waitress. Highly recommend this hotel.

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1Thank Lindaeve
Reviewed 3 weeks ago via mobile

Terrible service,too crowded and noisy,they charge for parking about $ 40 per day and what we heard from the stuff management treats them bad and many people keep quiting. Don't go to this hotel.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Helpful?
Thank you b
nspivack, Manager at The Westin Beach Resort, Fort Lauderdale, responded to this review

We apologize that you didn’t have an Excellent experience at the resort. We do ensure that parking is listed throughout our booking channels as we never want a guest to be surprised when they arrive. We have shared these comments with our team, and are looking into correcting the poor service you received. We do hope you will give us...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Internet
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Beach Resort, Fort Lauderdale staff and other travellers.
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Questions? Get answers from The Westin Beach Resort, Fort Lauderdale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double check which tower you are booking”
68donnag, 24 Apr 2017 | Read review
“The beach front view was incredible.”
840vickig, 21 Apr 2017 | Read review
“North tower is better so you are not sharing elevators with people attending a convention”
shelghd, 19 Apr 2017 | Read review
“Corner rooms are larger and more beach view!!”
acefam2012, 17 Apr 2017 | Read review
“We checked in late and received a spacious, ocean-front handicap room.”
J7426MNlisaf, 14 Apr 2017 | Read review
5 of 5