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Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port

412 reviews
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Traveller (53)
Room & Suite (34)
Dining (2)
Overview
  • Excellent26%
  • Very good31%
  • Average24%
  • Poor10%
  • Terrible9%
Travellers talk about
“cruise port”(55 reviews)
“instant oatmeal”(5 reviews)
“total wine”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Airport Transportation
Kitchenette
Multilingual Staff
2.5 Star Hotel
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Offers from Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (412)Write a Review
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87
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All reviewscruise portinstant oatmealtotal winedollar storeacross the streetshuttle driversmall kitchenpots and panswithin walking distancefull size fridgefront desk staffstayed here for one nightfree shuttlehotel shuttlestaff was very friendly and helpfulrooms were very cleandefinitely stay here again
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1 - 5 of 370 reviews
Reviewed 1 week ago

We booked this hotel over eight months ago for a king bed room. We paid much more than we usually do for a room like this but we expect this in Fort Lauderdale with the cruise business that goes through there. After check-in, we got...More

Thank Everett A S
Response from 00esa, Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise PortResponded 6 days ago

Everett, thank you for your review. On behalf of our entire team, please accept our apologies for providing you with anything less than a satisfactory experience. Please be assured that we are taking immediate steps to avoid such problems in the future. It is our...More

Hotel's Favourite
Reviewed 8 August 2017

We arrived after 5:00 pm and Jameish was very welcoming. She answered all of our questions. We were there for a convention and we asked if they could store our luggage on Saturday as we were checking out that morning. She said they could store...More

Thank VICKI H
Response from 00esa, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise PortResponded 10 August 2017

Vicki, thank you for choosing to stay at Extended Stay America - Fort Lauderdale - Convention Center - Cruise Port. We are glad that everything went so well during your stay and that our staff made for a memorable experience. I will surely share your...More

Reviewed 3 weeks ago

The hotel canceled my reservation the afternoon of my arrival day. I was told they overbooked. I made the reservation nearly one month in advance. Why even make a reservation? The exact e-mail I received said they are "unable to accommodate your reservation". This e-mail...More

1  Thank mightymse17
Response from 00esa, Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise PortResponded 3 weeks ago

Thank you for staying with us and sharing your review. We are terribly sorry about the issues you experienced with your reservation. Your comments have been discussed with the team, and we are reviewing our procedures so this does not happen again. We hope you...More

Reviewed 4 weeks ago

Very nice welcome from Marlene - lovely friendly lady, as were all the staff on reception. Hotel is a basic budget stopover kind of carry on and considering where it is, the room rate is good. Bit disappointing that the rooms themselves have a fitted...More

Thank pd1950
Response from 00esa, Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise PortResponded 4 weeks ago

Thank you for taking the time to review your stay. We make every effort to provide clean, comfortable accommodations and excellent service, but we clearly fell short. We hope you will accept our apologies for not living up to your expectations and consider giving us...More

Reviewed 4 weeks ago via mobile

Staff is amazing, kind and always happy 😁 Very clean. Close to the beach, restaurants,shopping and entertainment. My kids love it here!!! Will definitely came back. Thank you to all the girls in the front desk!!! Your awesome 😉More

Thank Lisi R
Response from 00esa, Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise PortResponded 4 weeks ago

Lisi, thank you for staying at Extended Stay America and for the wonderful feedback. It is a pleasure knowing you were benefited with our convenient location and that you loved the excellent service offered by our staff. Your compliments have been shared with the entire...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$117 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$117 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (53)
Room & Suite (34)
Dining (2)
Pool & Beach (1)
Questions & Answers
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gouraus
12 February 2018|
AnswerShow all 3 answers
Response from Drit45 | Reviewed this property |
They don’t have a shuttle pickup. I would stay at another hotel. This hotel is sub standard.
0
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GREG M
7 October 2016|
AnswerShow all 3 answers
Response from deedeep1 | Reviewed this property |
I can't answer the first part of your question since we were lucky enough to have friends in FLL who picked us up at the airport and drove us to the hotel. We did put our name on the list when we arrived to take the shuttle... More
1
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PilarMBR
18 September 2016|
AnswerShow all 4 answers
Response from flowergardener2016 | Reviewed this property |
You have to call them from the airport so make sure to have their tel. no. on hand. They do not have the shuttle running back and forth constantly like the larger hotels. The receptionist will tell you where to stand to be... More
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Room Tips
"For a better room, go to another hotel."
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"Stay away from main road ie North end of building."
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"Shop around ! Better hotels at the same rates.."
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"Get a room away from 17th street"
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