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Stayed for 2 nights at the Cool Corner Ocean Front room during president's day long weekend. It was really crowded and busy when we checked in when trying to get the elevator. We figured out to use stairway directly since our room was just one...More
Great staff - clean rooms
For some reason they try to give you the worst space first. We booked a high floor room ocean front. They gave us 6th floor over looking the pool with a tiny balcony- not much of a view. Asked to...More
5 Thank Cathleen M
Response from Haley D, Manager at W Fort LauderdaleResponded 23 January 2018
Hello Cathleen M,
Thank you for taking the time to share your feedback of your recent stay. While we are sorry to hear there was some confusion at check in we are thrilled to hear how much you enjoyed your recently restyled guest room in...More
We went down to the beach and the two young men. Brandon and Jacob were very kind and helpful. We asked for a good place to eat and they were very helpful. They kept checking to see if we were okay. They kept the beach...More
We had booked a 12-day stay at the W with some friends. Although the room was pricey (more than $300 per night plus the dreaded 'Resort Fee') the room sounded good - the room type is described as 'Spectacular' - and promised ocean views. Well,...More
Thank Phil C
Response from TeamMarriott, Manager at W Fort LauderdaleResponded 2 days ago
Hello Phil C,
Thanks for taking the time to shine a light about your time with us. It sounds like we missed several opportunities and we are very disappointed, as you rightly were. The issues you encountered with your room are not our standard, and...More
I was here for a meeting from 4/11 to 4/13 and everyone was so wonderful and helpful! Special shout out to Zack at Valet! I had a event going on 4/11 at the hotel, needing multiple trips to my car and he was kind, courteous...More
Yes, Everything and everywhere is wheel chair accessible. Numerous restaurants, Museum, Las Olas had alot of boutiques and are exhibits, boat activities such as water taxis or Jungle Queen and of course the Beach.